Hotel Universel Montreal

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Universel Montreal

Lobby
Point of interest
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Olympic Park
    ‪2 min walk‬
  • Saputo Stadium
    ‪4 min walk‬
  • Montreal Botanical Garden
    ‪8 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪37 min drive‬

Room options

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Comfort Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Montreal

Located in Montreal (Mercier-Hochelaga-Maisonneuve), Hotel Universel Montreal is a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden. .This spa hotel is 0.9 mi (1.4 km) from Olympic Stadium and 0.9 mi (1.4 km) from Montreal Biodome.

What's nearby

  • Montreal Botanical Garden - 8 min walk
  • Olympic Stadium - 12 min walk
  • Montreal Biodome - 16 min walk
  • Notre Dame Basilica - 10 min drive
  • McGill University - 11 min drive

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬20 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Restaurant la Belle Province - ‬2 min drive
  • ‪Restaurant le Saint-Jacques - ‬19 min walk
  • ‪Restaurant du Jardin Botanique - ‬20 min walk

About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Montreal Botanical Garden
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Resto Bar Le Toit Rouge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 7-20 for adults and CAD 7-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15005 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 2024-11-30, 554466

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1145 out of 2305 reviews" "
Rating 8 - Good. 752 out of 2305 reviews" "
Rating 6 - Okay. 259 out of 2305 reviews" "
Rating 4 - Poor. 85 out of 2305 reviews" "
Rating 2 - Terrible. 64 out of 2305 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Juan, Cleveland

Travelled with family
Liked: Cleanliness, staff & service, amenities
We picked it based on the location however the hotel is bit ru down and could use some tlc.
Stayed 1 night in Oct 2024

6/10 Okay

Michel

Disliked: Property conditions & facilities, room comfort
Disappointed
Filthy, empty coffee pods for coffee maker. Wall need painting carpets looks like they need a change.
Stayed 1 night in Oct 2024

10/10 Excellent

Clarissa

Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Stayed 2 nights in Jul 2024

8/10 Good

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our one night stay, however when trying to call the hotel prior to arrival, was put on hold and gave up after 30 minutes of waiting
Stayed 1 night in Oct 2024

6/10 Okay

Renee

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I wasn't impressed with the quality of the beds. They were so hard and lumpy I ended up sleeping on the floor so I would feel less bruised.
Stayed 1 night in Jun 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Akhil

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 2 nights in Sep 2024

8/10 Good

Katherine

Stayed 1 night in Sep 2024

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and modern. Indoor pool was excellent. Restaurant was very good. Staff was nice and friendly. Definitely recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2024

10/10 Excellent

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Marlan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Area was nice and metro was a walkable distance. We found a dying cockroach in our room when we came in and a small red stain on the sheets. Room service must be requested a day in advance. Front desk is kind.
Stayed 3 nights in Oct 2024

8/10 Good

Leonard S.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Corinne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kingsley, NORTH YORK

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the metro
Stayed 2 nights in Oct 2024

6/10 Okay

Sanjeev

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Nouria catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean property and affordable pricing. A lot of things to do close by and walking distance to Metro.
Stayed 2 nights in Oct 2024

10/10 Excellent

PRODUCTION

Stayed 1 night in Sep 2024

8/10 Good

Conrad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to walking Didn’t like no maid service after first night
Stayed 2 nights in Oct 2024