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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Couples treatment room(s), body treatments, hot stone massages
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry
  • Spa
    Spa
  • Hot tub
    Hot tub

Explore the area

Map
522 Heritage Rd, Southbury, CT, 06488
  • Southbury Clinic
    5 min drive
  • Pilgrim Mall Shopping Center
    7 min drive
  • Glebe House Museum and The Gertrude Jekyll Garden
    9 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    45 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wyndham Southbury

Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1003)
The price is NZ$265
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Wyndham Southbury

About the area

Southbury

Located in Southbury, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is in the suburbs, a 3-minute drive from Southbury Dog Park and 5 minutes from Southbury Clinic. .This golf hotel is 3.9 mi (6.3 km) from Hollow Park and 4.4 mi (7.1 km) from Pilgrim Mall Shopping Center.

What's nearby

  • Southbury Clinic - 5 min drive - 5.4 km
  • Quassy Amusement Park - 11 min drive - 11.2 km
  • Candlewood Lake - 25 min drive - 28.2 km
  • Elephant's Trunk Flea Market - 27 min drive - 38.1 km
  • Yale University - 35 min drive - 35.3 km

Getting around

  • Bradley Intl. Airport (BDL) - 65 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Oriental Gourmet - ‬3 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Maggie Mc Fly's Restaurant - ‬5 min drive

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Suburban hotel with a full-service spa and a golf course
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
Make yourself at home in one of the 163 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an indoor pool. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 1-100 for adults and USD 1-100 for children
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Tavern

Things to do

  • Fitness classes
  • Arcade/games room
  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Golf course
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf lessons with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Vineyard

Spa

  • 5 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 96
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 22:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1 to 100 for adults, and USD 1 to 100 for children
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1045 reviews" "
Rating 8 - Good. 315 out of 1045 reviews" "
Rating 6 - Okay. 155 out of 1045 reviews" "
Rating 4 - Poor. 65 out of 1045 reviews" "
Rating 2 - Terrible. 29 out of 1045 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

EDDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Getting tired and a little smelly but lovely friendly staff and great food.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Loud banging entire stay, but comfy beds
We booked a King size room and at check in were told that they didn’t have anymore left and Hotels.com doesn’t properly reflect their inventory. There was also an incessant pounding sound during our entire stay that was incredibly annoying and kept us awake at night. Lots of stains on the carpet as well. However, the bed and pillows were incredibly comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage Inn is a Unique and Inviting Hotel
The Heritage Hotel is my favorite place to stay in the area - the amenities are top shelf, the service excellent, and the hotel itself is well-decorated, inviting, and comfortable. The work-out facilities are beyond comparison to any other hotel I've stayed at - they include a large weight and fitness room, two pools, indoor and outdoor, sauna, steam room - and the rustic decor adds to the experience. The grounds are also well-cared for and there is a superb cafe within walking distance. This is a place unlike any other hotel experience. It is unique and a rare gem.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

HEATHER

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage Hotel
Our stay at Heritage Hotel went well and was affordable enough. Not the cheapest around, and not the most expensive - budget friendly for the quality. My family and I loved the salt water pool and enjoyed the workout center. Will definitely stay here again.
Stayed 4 nights in Jul 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
On a few different occasions I waited at the front desk for a long time...one time no one ever showed up. I was waiting for 10 minutes or more. The restaurant has gone down hill. The food was just ok and the seating in there is not very comfortable. I have stayed there numerous times and this time was probably the worst experience.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and kept very clean and orderly. Check-in and check-out was a breeze and the room was keeping the sound out from the orher guests nicely. If I had to add one item to the room it would be a docking station to charge a cellphone right next to the bed. Place was nice overall.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really worth staying at if you are in the area!
Not the common destination for a holiday but we were visiting our daughter working in the area. The hotel appears to be busy with seminars during the week and weddings at the weekend so is always busy with people. The staff are really friendly and helpful and the food in the Tavern is truly excellent all round, but the burger's and meatloaf in particular I would suggest. There is a good size gym and pool. The poolbar is open Thur-Sat (I think) and there is a few things to do with kids around the pool. We used it as a base to go around Connecticut and travel to Salem.
Stayed 6 nights in Jul 2024

10/10 Excellent

mortatha

Stayed 1 night in Jun 2024

10/10 Excellent

mortatha

Liked: Cleanliness, staff & service, property conditions & facilities
best
Stayed 1 night in Jun 2024

4/10 Poor

Sal

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
AC was cooling the room, but was not dehumidifing the inside air. Room was OK.
Stayed 1 night in Jul 2024

4/10 Poor

Leo

Disliked: Staff & service, property conditions & facilities
They gave me a room where they knew the air conditioning did not work. I complained; the man promised to send an engineer to fix it. No one ever came.
Stayed 1 night in Jul 2024

6/10 Okay

Julia

Travelled with group
Liked: Property conditions & facilities, room comfort
Heritage Hotel Southbury
My friend and I wanted to be next to each other and they were able to accommodate us. Customer service was good, no complains there. The rooms are small, including the beds. The rooms were in the area I guess where the room service is and the electrical room as well and early in the morning there was constant noises. I notice there was dust behind the dresser where the tv stands. I had a problem with one of the lights in the room which they send someone to fix it in a short period of time. Water pressure in the bathroom was good. The hotel is big. Pool only open until 8pm, the bar by the pool only opens until 5-6pm. The hotel also has an indoor pool and hot tub but we didn’t get to use. Overall the place was good and the guess as well as the staff were friendly.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was rude and not accommodating at all.
Stayed 2 nights in Jul 2024

6/10 Okay

Michele

Liked: Cleanliness, property conditions & facilities, room comfort
It Was Okay!
The room was very nice, It was clean and attractive. The bed was comfortable. The bathroom was roomy. They supplied hand body lotion, shampoo, and conditioner. However, there was just one bar of soap to share at the sink and in the tub areas. Upon entering the hotel at check in, the attendant was not unpleasant, but not very welcoming either. He did not inform me of the $50.00 fee they place on your bill for incidentals, I found that out at check out. The young woman at checkout informed me of that and reassured me that the fee that was placed on my credit card would be removed in a few days. She was very pleasant and helpful. I was disappointed in the breakfast offering. As in most places, it was a buffet, but this place charges $16.00 + for it. That is fine, but in better upscale hotels, they have a restaurant area that offers a menu and table service. So, we left without breakfast! All in all, the hotel was nice, but somewhat disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a great place for our family
Stayed 1 night in May 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024