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Best Western Plus Vancouver Mall Dr. Hotel & Suites

2.5 star property

Photo gallery for Best Western Plus Vancouver Mall Dr. Hotel & Suites

Lobby
Spa
Exterior
Blackout curtains, iron/ironing board, free cots/infant beds
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
9420 NE Vancouver Mall Drive, Vancouver, WA, 98662
  • Place, Vancouver Mall
    ‪2 min walk‬
  • Place, Orchards Center
    ‪11 min walk‬
  • Place, Glenn Jackson Bridge
    ‪12 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Sofa, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Work Desk, Sofa, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Apartment-1 King Bed, Non-Smoking, Separate Bedroom, Living Room, Full Kitchen

Blackout curtains, iron/ironing board, free cots/infant beds

Apartment-1 King Bed, Non-Smoking, Separate Bedroom, Living Room, Full Kitchen

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

Blackout curtains, iron/ironing board, free cots/infant beds

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

Blackout curtains, iron/ironing board, free cots/infant beds

1 Queen Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Hairdryer

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 4

Two Room King Suite - Non-Smoking

  • Sleeps 4

Two Queen Room with Whirlpool

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Whirlpool, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool, Sofa, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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Comfort Suites Near Vancouver Mall
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About the area

Vancouver

Located in Vancouver, Best Western Plus Vancouver Mall Dr. Hotel & Suites is a 1-minute drive from Vancouver Mall and 7 minutes from Peacehealth Southwest Medical Center. .This hotel is 13.3 mi (21.4 km) from Moda Center and 13.9 mi (22.3 km) from Oregon Convention Center.

What's nearby

  • Vancouver Mall - 2 min walk - 0.2 km
  • Beaver Marsh - 9 min walk - 0.8 km
  • Orchard Point - 9 min walk - 0.8 km
  • Orchards Center - 11 min walk - 1.0 km
  • Glenn Jackson Bridge - 12 min walk - 1.1 km

Getting around

  • Mt Hood Avenue Station - 11 min drive
  • Vancouver Station - 12 min drive
  • Portland International Airport (PDX) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪7-Eleven - ‬17 min walk
  • ‪Popeyes Louisiana Kitchen - ‬18 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Hotel in Vancouver with an indoor pool and free breakfast
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Vancouver hotel provides complimentary wired and wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Vancouver Mall Dr. Hotel & Suites. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - March 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Dr. Hotel Vancouver Mall
Dr. Vancouver Mall
Hotel Dr. Vancouver Mall
Hotel Vancouver Mall
Hotel Vancouver Mall Dr.
Vancouver Mall Dr.
Vancouver Mall Dr. Hotel
Vancouver Mall Hotel
Vancouver Mall Hotel Dr.
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel
Best Western Plus Dr. Hotel
Best Western Plus Vancouver Mall Dr.
Best Western Plus Dr.
Best Western Plus Vancouver Mall Dr. Hotel Suites
Vancouver Mall Dr. Hotel Suites
Best Western Plus Vancouver Mall Dr. Hotel & Suites Hotel
Best Western Plus Vancouver Mall Dr. Hotel & Suites Vancouver

Best Western Plus Vancouver Mall Dr. Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mary

Stayed 1 night in Oct 2025

8/10 Good

Darlene

Stayed 1 night in Oct 2025

2/10 Terrible

Angelica

Travelled with family
Disliked: Staff & service, property conditions & facilities
Room above us were super loud kids running at 2-3 in the morning while the moms went outside to smoke. Terrible service! I called to complain about the continuous noise at 1:30 in the morning. Nothing was done and I come to find out in the morning it was the Manager herself and family w/kids who were staying in the room where all the noise was coming from. Manager and family members are not were outside smoking and arguing barefooted at 2-3 in the morning. Sad so see corporate allows things like this.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and fresh. The desk staff were kind and helpful. They addressed my airport shuttle needs, notified me when the shuttle arived and sent me on my way with a kind word and smile. Breakfast was hot and tassted great. Breakfast also offered cold options too. A true treat was all the dogs tgat stayed there. I never hear one of them, but it calmed my missing heart for my pups at home.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast options. Convenient location, comfortable clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Broomfield

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, Breakfast area clean and stocked with fresh, appealing food.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly staff. Would stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby, elevator waiting area, elevator and the floor hallways smelt like weed so bad. The first room we got smelled like cigarette tobacco smoke, we walked in and right out without even turning on the lights. Went down stairs and they gave us the room across the hall. Also smelt like smoke. Will never stay here again and now won’t stay in best westerns either. 0/10 would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, perfect for our stay in Vancouver
Stayed 2 nights in Sep 2025

8/10 Good

Marie Lise

Stayed 1 night in Sep 2025

10/10 Excellent

Marie-Lise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, clean, quiet and close to both highway and mall. Would stay there again
Stayed 1 night in Sep 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to shopping mall and lots of places to eat nearby. Room, toilet/shower was very big. A update with brighter colours would make this place better, but overall no complaints with the room. Breakfast was included, basic but good enough to start the day. I would stay here again if in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

David H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the mall.
Stayed 7 nights in Sep 2025

2/10 Terrible

Gail

I didn't get to go. I was in the hospital.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well kept, friendly staff and easy check in
Stayed 1 night in Sep 2025

2/10 Terrible

Alejandro

Disliked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Hugo

Stayed 1 night in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Disliked: Property conditions & facilities
Was my go-to crib near the mall, but no more: Don't know why BW? Too bad, figure it out for yourself. If I have to explain what was wrong with your room, then it's too late. I am not the maintenance staff--nor am I the reporting party. I think it's better that others will complain and you lose future business. Good luck, and good riddance!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2025

2/10 Terrible

PATRICIA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything I needed. Rooms clean. I will stay there again.
Stayed 9 nights in Aug 2025

10/10 Excellent

Channary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ron, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities
We don't like that there is not an enclosed dressing area. That is, the bathroom has only the shower and toilet. A sink and mirror are outside the bathroom. My wife was not happy having to dress and undress in the tiny bathroom and not have the ability to do her hair and make up in an enclosed area. Better hotels have enclosed dressing areas.
Stayed 4 nights in Aug 2025