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Exceeded expectations by a lot. Clean, comfortable, large bathroom. Easy check in even when the reception is not manned. A bit of a hassle with parking, but worth it. Ask the hotel in advance for the parking instructions and any extras. They are very helpful. The city parking machine was only taking cash.

Beautiful hotel and staff were so friendly and efficient

I will definitely rebook my reservation for the Hilton Heidelberg when I return to Heidelberg, Germany. I stayed for my 2024 family Christmas vacation and enjoyed my stay here because of the staff, location and closeness to public transportation. The staff is pleasant, helpful, friendly, and always there to accommodate your needs. The breakfast was to die for with all of the options and the service of the staff was great. Be sure to include it in your reservation or pay daily. Charge per room, not per person. You won't regret it. Of course, all of the staff speaks multiple languages. The location is ideal to get to the DB "Deutsche Bahn" train station, Germany's regional and country to country long distance rail service. It is also close to the RNV public transportation system for trams and buses. It has a stop directly in front of the hotel. Many things you will want to see are within walking distance to the hotel. A shuttle is available to and from the Frankfurt Airport. Again, I highly recommend this hotel for your stay in Heidelberg, Germany. I was truly impressed with my stay. (Photos: Christmas Mrkt, Old Heidelberg Bridge Entrance (both walkable).

Limited parking, parking fee 15 Euro/night

The woman at the desk was exceptionally helpful and friendly! The location of the hotel was perfect for shopping and seeing the Christmas markets.

Generally very good