Based on the branding and the moderate per day pricing, I was disappointed. I booked a family stay in Camden and chose the Hilton Garden Inn based on the Hilton branding and proximity to local family. Upon my arrival, I was surprised to learn that the $200 per night hotel did not have a swimming pool. Since I did not research in advance, that was my caveat emptor moment.
The elevator signaling button fell from the wall when I pushed the "Up" button to go to my assigned room. Once in the elevator, the wall paneling bowed when leaned against.
Trying to put these issues behind, I went to the front desk to prepare a report for my trip to Washington, DC. The attendant informed me that the business center was "broken" and unavailable. I left the area to have a glass of water and gather myself. I then returned and asked the attendant how long has the business center been "broken". She stated, "Three months".
Fortunately, that was our last currently planned, and future planned, stay at the Hilton Garden Inn. I could only leave with the question, "If you do not have facilities for families AND you do not have facilities for business travelers, WHAT IS YOUR PURPOSE?" Yes, there was basic shelter provided, for which I would have paid much less at most anywhere else in the surrounding area.
If you seek a hastily constructed dormitory for American Water Company and surrounding companies the Hilton Garden Inn was built for you.