Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Check-in/check-out kiosk
Suite, Multiple Beds
Pool
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • LMCU Ballpark
    ‪7 min drive‬
  • DeVos Performance Hall
    ‪7 min drive‬
  • Van Andel Arena
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪26 min drive‬

Room options

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Grand Rapids

With a stay at Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG in Grand Rapids (Alpine Center), you'll be within a 10-minute drive of DeVos Performance Hall and Van Andel Arena. .This hotel is 6.5 mi (10.5 km) from John Ball Zoo and 8.8 mi (14.1 km) from Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • Meijer Corporate Headquarters - 4 min drive - 5.1 km
  • LMCU Ballpark - 7 min drive - 7.4 km
  • DeVos Performance Hall - 7 min drive - 8.6 km
  • Van Andel Arena - 7 min drive - 8.9 km
  • John Ball Zoo - 8 min drive - 10.5 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Culver's - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG offers 94 air-conditioned accommodations with video-game consoles and complimentary newspapers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring LCD televisions. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Express & Suites Rapids By Ihg
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North by IHG
Holiday Inn Express Hotel Suites Grand Rapids North an IHG Hotel

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 500 reviews
Rating 8 - Good. 171 out of 500 reviews
Rating 6 - Okay. 37 out of 500 reviews
Rating 4 - Poor. 15 out of 500 reviews
Rating 2 - Terrible. 17 out of 500 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Room clean and reasonably priced.
Stayed 2 nights in Dec 2024

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Jodi

Stayed 1 night in Dec 2024

10/10 Excellent

Domonic

Stayed 2 nights in Nov 2024

6/10 Okay

Nataysha

Travelled with group
Liked: Staff & service
Disliked: Amenities
Clean room, although it looked as if the room was under renovation seeing as one of the light fixtures was missing a cover/shade. Staff was extremely friendly, KP was an amazing help with my check-in.
Stayed 1 night in Dec 2024

4/10 Poor

Greg

Disliked: Cleanliness, property conditions & facilities
Checked in around 10:30 pm. It took about 10 minutes for someone to come to the front desk. I get to my room and notice the following: the lights between the beds had no shade, the bathroom tub had a scum line from the lack of cleaning, and the overall fit and finish of the room was horrible; they definitley shouldn't be hiring that contractor for anymore work, especially the drywallers. Overall, the cleanliness and care just seemed very half assed. Reminded me more of a poor motel instead of a chain hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ka, Sterling Heights

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Facility was neatly and clean. Staff was friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

cindy

Stayed 1 night in Nov 2024

6/10 Okay

Nadine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Too little info, too late
Very disappointed to find out the pool and hot tub were out of service. Apparently a scheduled event, but no warning for guests. One of the reasons I booked this hotel was for the advertised amenities. I could not cancel my reservation because it was after the deadline.
Stayed 1 night in Dec 2024

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, we were missing a shower curtain. The breakfast buffet was lacking and coffee was out
Stayed 1 night in Dec 2024

6/10 Okay

David

Business traveller
Liked: Staff & service, property conditions & facilities
Breakfast is terrible the sausage greasy
Stayed 3 nights in Nov 2024

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great Stay!
Wonderful stay! Front desk staff all week was super friendly. I had a package delivered one morning and they held on to it for me until I could get back to pick it up a little later. Room was clean and comfortable. Was able to get some work done online and stream hulu - wifi was speedy and didn't have any problems. Great shower. Hot breakfast in the mornings was excellent as well, great options!
Stayed 5 nights in Nov 2024

10/10 Excellent

Marc

Stayed 2 nights in Oct 2024

10/10 Excellent

Susan, Grand Rapids

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in. Service Desk employee was extremely helpful and courteous! Hot tub was clean but the pool could have been warmer. Suite was great too!
Stayed 1 night in Nov 2024

8/10 Good

Mylien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast is absolutely wonderful
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Love it!
Great hotel, nice area… Very clean!
Stayed 2 nights in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Business traveller
Looks like they have remodeled since the last time was here. Everything was great. Room was nice and modern. Little pricier than last time I stayed.
Stayed 1 night in Oct 2024

10/10 Excellent

JoAnn, Shelby Twp

Liked: Cleanliness, amenities, property conditions & facilities
Clean property, abundant breakfast variety.
Stayed 1 night in Sep 2024