We were only there one night because we had an early flight out of Naples, and wanted to stay closer to the airport without being in Naples proper. The property is gorgeous. We didn't realize that you really can't walk in the area (no sidewalks, walls on the side of the road meaning you have to walk on the road proper). The day we were there they were hosting both a wedding and a kids birthday party, so there was limited staff to assist us. Others have talked about a pool bar; it was not open, so no cocktails around the pool. Eventually we got a waiter from the restaurant to provide us with some Prosecco. We ended up eating both lunch and dinner there, with the same menu. We had two people with fish allergies, and another two with nut allergies (not intolerances, anaphylactic shock types of allergies). There were limited items on the menu for them, and at dinner they actually brought us a platter of meats and fishes on the same platter, so people couldn't eat it. Again, I temper all of this with the fact that we were there for less than 24 hours, so we weren't (nor should we have been) a priority, but we did regret that this was our last night in Italy.