The pool, hot tub, and restaurant were closed, but this information wasn’t updated on their website. The ice machines were also non functional. Again, didn’t find out until I tried to get ice. When checking out, the front desk lady screamed “What?” at me twice as I was standing at the desk. She was outside the door at the time. I didn’t realize she was speaking to/screaming at me the first time so she had to scream twice. The breakfast wasn’t good. I selected a bagel and a cereal. One half of the bagel was stale and hard as a rock. The milk for cereal came out in chunks. When I informed the front desk, she just shrugged and said that happens.