Located in Munich (Hadern), Empress Hotel is within a 15-minute drive of Hellabrunn Zoo and Viktualienmarkt. .This hotel is 5.3 mi (8.6 km) from Nymphenburg Palace and 6.2 mi (9.9 km) from Marienplatz.
What's nearby
Klinikum Grosshadern - 13 min walk - 1.1 km
Nymphenburg Palace - 12 min drive - 8.6 km
Marienplatz - 14 min drive - 10.0 km
BMW Welt - 14 min drive - 12.1 km
Olympic Park - 15 min drive - 12.2 km
Getting around
Grosshadern U-Bahn - 3 min walk
Zielstattstraße München Bus Stop - 6 min drive
Munich Airport (MUC) - 37 min drive
Restaurants
Konditorei Widmann GmbH - 4 min walk
Robin Bonin Gastro boutique - 16 min walk
Haderner Augustiner - 1 min walk
Kebabgarten - 11 min walk
Santorini Grosshadern Restaurant - 11 min walk
About this property
Empress Hotel
Hotel in Munich, in the vicinity of Hellabrunn Zoo
Empress Hotel offers 37 accommodations with safes and complimentary newspapers. These individually decorated accommodations include desks. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Languages
English, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 12.00 per night)
Limited on-site parking
Food and drink
Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 15 per person
Family friendly
Free cots/infant beds
Mini-fridge
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
Garden
Terrace
Accessibility
Lift
More
Romance packages available
Smoke-free property
Room amenities
Bedroom
Blackout drapes/curtains
Free cots/infant beds
Heating
Hypo-allergenic bedding
Pillow menu
Portable fan
Premium bedding
Bathroom
Hairdryer
Private bathroom
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Free bottled water
Mini fridge
More
Desk
Free newspapers
Individually decorated
Iron/ironing board (on request)
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 15 per person
Self parking fee: EUR 12.00 per night
Pet fee: EUR 15.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Property is also known as
Empress Hotel Munich
Empress Munich
Empress Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 108 out of 291 reviews" "
10 - Excellent
108
Rating 8 - Good. 129 out of 291 reviews" "
8 - Good
129
Rating 6 - Okay. 39 out of 291 reviews" "
6 - Okay
39
Rating 4 - Poor. 9 out of 291 reviews" "
4 - Poor
9
Rating 2 - Terrible. 6 out of 291 reviews" "
2 - Terrible
6
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Juliet
Travelled with partner
18 Aug 2024
Liked: Cleanliness, staff & service
Close to underground station so easy access to city centre. Convenient parking under hotel. Clean room. Nice to have a balcony, and shutters on window. Very good restaurants (Indian next door and Italian nearby) and a supermarket close by.
Beds had quite hard matresses and awful pillows, so not comfortable.The curtain fell off when we closed it! The bathroom was a bit smelly. Very hot room (to be fair the temperature was particularly high when we stayed) and while we were grateful for the fan the room was very hot and the fan was noisy.
Nice place right near a subway stop. Kind of cool residential city neighborhood area. About 20 minute subway ride to the city center.
Jeremiah
Stayed 2 nights in Jul 2024
4/10 Poor
Darien
Travelled with family
29 Jul 2024
Disliked: Cleanliness, staff & service, amenities
Not clean - One of our comforters was very dirty and stained. When we tried to get a replacement, we were told the housekeeping staff went home and we had to wait until the next day for clean products. That was not good customer service.
Noisy - There is a restaurant entrance below our room which put a table outside so there was a lot of loud talking, laughing and drinking until after midnight for two days in a row. We had to shut the windows to sleep, but that cut off the fresh air and the room was stuffy.
The room was clean, comfortable and fairly spacious, and the staff were very friendly, although we were not told how to get back into the building when reception was closed. Although the hotel is quite close to an U-Bahn station, it takes a while to get there from the centre which wasn’t always ideal. Still a comfortable, quiet place to stay though and would recommend this hotel.
Luke
Stayed 2 nights in Jul 2024
4/10 Poor
Manon
Travelled with family and small children
3 Jul 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was ok. Dishes weren’t properly done so had to redo them before using. There was also a dirty towel in our bathroom when we arrived, which wasn’t great. Overall the rest of the room was clean and comfortable. We traveled with our two kids (5 and 8) and it was a great set-up for us. Easy to access the subway (a 5 min walk) and organic grocery store and regular grocery store within walking distance as well.
We have stayed at the Empress several different times. It’s a great location, convenient to transportation and shopping. The rooms are very nice. The breakfast buffet is varied and delicious and we highly recommend staying here.
Do not recommend! Booked this stay because listing had laundry listed but upon arriving, front desk Clerk Laura said no that’s not true. She didn’t offer any complication or help. Instead, she took a screen shot off the listing and later deleted that fact. I contacted hotels and they only offered me a credit towards a future visit. They also contacted Laura who agreed they don’t have laundry but no solution and no credit or refund. Additionally our room was directly above an Indian restaurant where it was noisy. People stood out front smoking which wafted straight up into our windows in addition to the street noise.
This is my third stay at the Empress, and I have found to be excellent each time
Paula
Stayed 1 night in Jul 2023
6/10 Okay
Mary Caroline
Travelled with family
14 Jun 2023
Liked: Cleanliness
Convenient to the subway line. Area is nice & peaceful..
close to REWE grocery store..
Though upon checking-in the staff did not tell us that there is free coffee in the morning which we could have made our stay more nicer.
There is no air condition in the room, feels hot during the day, even when windows are open..
The room out the hotel and the entrance not smooth the luggage wheel damaged in bathroom no shelf above washbasin to keep your plates and toothpaste also no handspring for toilet
We arrived to a very warm welcome. Check in was also quick and easy. We arrived at our room which was clean, nicely decorated and well stocked. We stayed 3 nights, it was a little over warm even with the heating off as we were on the second floor and the insulation was very good. I forgot to put the do not disturb sign on the door on our second morning and the very efficient room servicing team tried to come in at 08:30 whilst I was in the bathroom. I put the sign up that night and was not disturbed early again the day after. Great stay, very close to both the Erdinger and Augustina restaurants as well as the metro station. Great location and great breakfast too, we’ll be back again.
My stay was amazing! Empress has great rooms, a lovely breakfast and a very peaceful outdoor area. Perfect, relaxing choice for a weekend in Munich. Helpful Staff.