My stay was very strange from start to finish. After checking in, the door to my room seemed to have issues. On the second day, The door battery died, and my dog was locked in there. The key wasn’t the issue, the door locking device was dead bolted shut. The front desk was less than enthusiastic deck to help with the situation and said maintenance wouldn’t be in until the following day. In a panic, I’m in the hallway screaming at this point, trying to get the door to open. Thankfully, I remembered it was warm the night prior in the room so I cracked the window. I stayed on the first floor and ran outside to climb through the window To retrieve my dog and my belongings. The front desk called And asked if I made it through the window OK? Would I like to come down and change rooms? DUH!!!!! Or else I’ll be climbing through the window to come and go??? Jeez….. she was not very helpful and when someone got there before me To check in at the desk, I just asked for a towel and a roll of toilet paper for the new room which weren’t there and she begins to say sure after I’m done here and Begins an entire checkout process before just turning around to give me what I needed after knowing what I just went through. Rooms were OK on cleanliness. Average. I also booked through Expedia and called prior and was told there were no pet fees but then when I got there, they charged me an additional $30 per night and I stayed 2 nights so that was an additional $60. Never rectified the situation.