Hilton Mystic

3.5 star property

Photo gallery for Hilton Mystic

Courtyard
Exterior
Lobby sitting area
Gift shop
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
20 Coogan Blvd, Mystic, CT, 06355
  • Mystic Aquarium and Institute for Exploration
    ‪2 min walk‬
  • Mystic Seaport - The Museum of America and the Sea
    ‪2 min drive‬
  • Mystic Seaport
    ‪3 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

One King Bed Deluxe

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, with Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Mystic

With a stay at Hilton Mystic in Mystic, you'll be in the historical district, just steps from Mystic Aquarium and Institute for Exploration and a 2-minute drive from Mystic Seaport - The Museum of America and the Sea. .This hotel is 1.3 mi (2 km) from Mystic Seaport and 5.3 mi (8.5 km) from Stonington Vineyard.

What's nearby

  • Mystic Aquarium and Institute for Exploration - 2 min walk - 0.2 km
  • Olde Mistick Village - 4 min walk - 0.4 km
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive - 2.1 km
  • Mystic Seaport - 3 min drive - 2.1 km
  • Mystic Downtown Marina - 4 min drive - 3.5 km

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 16 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Mystic Diner & Restaurant - ‬8 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Alice - ‬4 min walk
  • ‪Andiamo - ‬9 min walk

About this property

Hilton Mystic

Hotel with free parking, steps from Mystic Aquarium and Institute for Exploration
Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 184 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at The Irons, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Mystic? This hotel has 8070 square feet (750 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Irons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Irons

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas
  • Vineyard

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 8,070 square feet of conference space

Outdoors

  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 0 to 10 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Mystic
Hilton Mystic
Mystic Hilton
Hilton Mystic Hotel Mystic
Mystic Hilton Hotel
Hilton Mystic Hotel
Hilton Mystic Hotel
Hilton Mystic Mystic
Hilton Mystic Hotel Mystic

Hilton Mystic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 603 out of 1112 reviews
Rating 8 - Good. 253 out of 1112 reviews
Rating 6 - Okay. 141 out of 1112 reviews
Rating 4 - Poor. 62 out of 1112 reviews
Rating 2 - Terrible. 53 out of 1112 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept, clean and safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Stayed 2 nights in Nov 2024

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our family booked this stay on Christmas Day to enjoy the onsite amenities and unfortunately was very disappointed. Not only was the indoor pool very cold when we arrived, but the pool movie showing was horrible! There were red lines streaming across the movie and you could barely hear it! We were hoping to give our girls a different experience for Christmas but overall was not what we expected for Hilton quality. Additionally the onsite front desk staff needs to work on their courtesy and friendly interaction with their guests. We were met with a very rude welcome and we’re not told any information about hotel amenities, or what direction to go to find our room/ elevator. Highly disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Vanessa

Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James, NEW LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Dec 2024

10/10 Excellent

warren

Stayed 1 night in Nov 2024

8/10 Good

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was fine. Trying using pool but it was cold and so was the pool room
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Front Desk Staff Needs Some Work
The front desk staff was less than helpful. All of the people I dealt with were rude; however, the restaurant staff were amazing. They all went out of their way to assist all the customers!
Stayed 2 nights in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
Was really only there to sleep. Checked in late. She was lovely. Bed was comfy. Tub looked like it could use a deeper cleaning though.
Stayed 1 night in Dec 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

lovely hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily my favorite hotel! Biggest perk for me was that the indoor pool was ACTUALLY warm. So many hotels say heated pool and it is still too cold for my family. This one was perfect temperature–we even brought our 4-month-old in! And there was a movie playing at the pool too! The hotel is also directly across from the aquarium and shops. The staff was all wonderful. And it is very affordable for such a well decorated and clean hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia, Bloomingdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My state was absolutely. Perfect.I have no complaints at all
Stayed 1 night in Dec 2024

8/10 Good

Nelda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Craig, Pleasantville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Oxana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Nov 2024