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 Hakuba •1 Room
 Hakuba • 1 Room
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Phoenix Chalets

4.5 out of 5.0
4690-2 Hokujo, Hakuba, Nagano 0508 283 858
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Parking
Wifi
Pets
Laundry
Smoke Free
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Room type Options Nightly price Book
Photo of room
Family Chalet
1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds
(Extra beds available: Cot)
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Other room types
Photo of room
Luxury Chalet, 2 Bedrooms (Phoenix)
1 Double Bed and 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Luxury Chalet, 3 Bedrooms (Phoenix)
1 Double Bed and 4 Twin Beds
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Photo of room
Luxury Room (Phoenix One)
2 King Beds and 4 Twin Beds
(Extra beds available: Cot)
Room sleeps 8 guests
(up to 7 children)
Select dates to see price

Get an overview of this hotel
Winter wonderland with a ski shuttle

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Laundry facilities
Smoke-free property

When you stay at Phoenix Chalets in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This luxury vacation home is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.

Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.

At Phoenix Chalets, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Phoenix Chalets

4690-2 Hokujo, Hakuba, Nagano 399-9301

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 10
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Front desk (limited hours)
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Free train station pickup
  • Number of restaurants - 1
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Free ski shuttle
  • Terrace
  • Wheelchair accessible: No
  • Food and water bowls

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Phoenix Chalets offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers.

  • Air conditioning
  • Television
  • Fridge
  • Coffee/tea maker
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Ceiling fan
  • Washer/dryer
  • Espresso maker
  • Soundproofed rooms
  • Free bottled water
  • Microwave
  • Cookware, dishware and utensils
  • Bidet
  • Kitchen
  • Slippers
  • Separate bathtub and shower
  • Dishwasher
  • Full-sized fridge/freezer
  • Stovetop
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 0
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Number of living rooms
  • Bathtub or shower
  • Heating
  • Electric kettle
  • Oven
  • Rice cooker
  • Towels provided
  • Linens provided
  • Toaster
  • Smart TV
  • Netflix
  • Griddle
  • Mixer
  • Toaster oven
  • Cleaning supplies
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Laundry detergent
  • Paper towels
  • Restaurant dining guide
  • Freezer

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Phoenix Chalets has a restaurant on site.

Nearby Things to do

  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Fishing nearby

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is: 18

Check-in time ends at 6:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of JPY 25000 per pet, per stay
  • Dogs only
  • 1 total (up to 33 lbs per pet)
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Property Registry Number – 第H２１　１８−３０号

Number of children who can stay for free – 2

Front desk opens daily at 7 AM

Front desk closes daily at 10 PM

Debit cards not accepted

Staffed front desk

Smoke detector

Car not required

Long-term renters welcome

Children stay free - maximum age 3

Property uses a professional cleaning service

Property is cleaned with disinfectant

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
  • Pet fee: JPY 25000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Phoenix Chalets House Hakuba
  • Phoenix Chalets House
  • Phoenix Chalets Hakuba
  • Phoenix Chalets Hakuba
  • Phoenix Chalets Private vacation home
  • Phoenix Chalets Private vacation home Hakuba

We should mention

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is not required for transportation to and from this property.

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

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