Hotel Trusty Nagoya Shirakawa is centrally located in Nagoya, a 4-minute walk from Nagoya City Science Museum and 7 minutes by foot from Osu Shopping District. .This hotel is 1.2 mi (1.9 km) from Oasis 21 and 1.9 mi (3.1 km) from Nagoya Castle.
What's nearby
Nagoya City Science Museum - 4 min walk - 0.4 km
Osu Shopping District - 7 min walk - 0.6 km
Oasis 21 - 14 min walk - 1.2 km
Nagoya Castle - 5 min drive - 3.2 km
Vantelin Dome Nagoya - 6 min drive - 5.9 km
Getting around
Fushimi Station - 7 min walk
Sakaemachi Station - 12 min walk
Chubu Centrair Intl. Airport (NGO) - 47 min drive
Restaurants
山本屋本店栄本町通店 - 4 min walk
コメダ珈琲店栄鉄砲町店 - 2 min walk
うどん料理千 - 1 min walk
La Floraison de TAKEUCHI - 1 min walk
昇家三蔵 - 1 min walk
About this property
Hotel Trusty Nagoya Shirakawa
Hotel with a 24-hour front desk, a quick walk to Nagoya City Science Museum
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a vending machine.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (JPY 1500 per night)
Height restrictions apply for on-site parking
Family friendly
Laundry facilities
Fridge
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Accessibility
Lift
More
Designated smoking areas
Shared microwave
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Bathroom
Bidet
Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
Flat-screen TV
Films for purchase
Satellite channels
Food and drink
Electric kettle
Fridge
More
Desk
Iron/ironing board (on request)
Phone
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Guests must be at least age 20 to stay in a smoking room.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Self parking fee: JPY 1500 per night
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya
Hotel Trusty Nagoya Shirakawa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Service and staff attitude as a whole is fine, because we did not have any chance to get in touch with them except at the time we checked in.
But one point being worth mentioning is that the hotel staff would switch the one-way escalator (which is all the way going up) to cater the need of ONE Japanese customer and disregard the need of other hotel users (including us, who were at that time coming back and had to use the escalator to go up to the hotel lobby). It is very interesting and let us experience how “welcoming” the Nagoya people are.
The staff at the front desk was super helpful and friendly, and they speak good English. The hotel property is rather small, and does not have a proper lobby. The check in desk/reception is located on the 2nd floor. There is an escalator going up to the reception, however they just have stairs for coming down to the ground floor. It would be a big hassle if you need to carry your luggage down when you are departing the hotel. The staff can help you bring the luggage down if they are are available.
The room is clean and reasonably spacious for two people.
Room (deluxe twin with balcony) is large, so makes it comfortable. Beds are huge. Only problems are no escalator to get down (use stairs), no alerts on whether the 2 washer/dryers are in use (and only 2).
Beautiful hotel! Very spacious and comfortable room. Staff were extremely attentive and helpful. We loved everything about this hotel and would definitely stay here again.
The staff at the front could speak English pretty well, but their customer service and helpfulness without seeming like we were stressing them out or bothering them was incredible. We went our luggage ahead of us to Kyoto and the gentleman helped me fill out the form and was very kind. They seemed genuinely nice and like they wanted to help. Not the fake overly niceness of some receptionists. The aircon in the room actually worked and it worked very quickly. The room was clean and large for the price and type of hotel. The linens were clean and soft. The only thing is that it isn't around a lot of shopping, but that's just one stop away on the metro. This was a great hotel to stay at for the price. If you want breakfast though, you have to ask for it when you're making your reservation or contact them 2 days ahead of time. There is a Family Mart literally next door, so that wasn't a problem for us. The only thing I didn't like was that there was no coffee in the room; only roasted tea and matcha.