Pearl Palace Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pearl Palace Hotel

Deluxe Room
Shower, free toiletries, hair dryer, slippers
Executive Room | Living area
Lobby sitting area
Front of property

Reviews

5.6 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Kipipiri Road, off Murang'a Road, Nairobi
  • Muthaiga Golf Club
    2 min drive
  • Nairobi National Museum
    2 min drive
  • University of Nairobi
    3 min drive
  • Nairobi (WIL-Wilson)
    19 min drive

Room options

Executive Room

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Nairobi

With a stay at Pearl Palace Hotel in Nairobi (Ngara), you'll be within a 10-minute drive of Yaya Centre and Thika Road Mall. .This luxury hotel is 6.6 mi (10.6 km) from Nairobi National Park and 1.4 mi (2.2 km) from Aga Khan University Nairobi.

What's nearby

  • Nairobi National Museum - 2 min drive - 2.5 km
  • The Aga Khan University Hospital - 3 min drive - 2.6 km
  • University of Nairobi - 3 min drive - 2.8 km
  • Sarit Centre - 4 min drive - 4.5 km
  • Kenyatta International Convention Centre - 5 min drive - 4.1 km

Getting around

  • Nairobi Station - 19 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪Red Carpet B - ‬3 min drive
  • ‪Asmara Bar & Restaurant - ‬14 min walk
  • ‪Java House - Aga Khan University Hospital - ‬3 min drive
  • ‪Pizza Inn Oilibya - ‬2 min drive
  • ‪Mugg & Bean - ‬3 min drive

About this property

Pearl Palace Hotel

Luxury Nairobi hotel in Ngara with 2 restaurants
Pearl Palace Hotel offers 85 accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.
Enjoy African cuisine at pearl, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 11:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Pearl - This restaurant specializes in African cuisine and serves breakfast, lunch, and dinner.
Pearl - This restaurant specializes in African cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–11:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Pearl
  • Pearl

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Fridge
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Pearl Palace Hotel Nairobi
Pearl Palace Hotel
Pearl Palace Nairobi
Pearl Palace Hotel Hotel
Pearl Palace Hotel Nairobi
Pearl Palace Hotel Hotel Nairobi

Pearl Palace Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

6/10 Okay

Darin

Liked: Cleanliness, staff & service, room comfort
The staff at the hotel was great. They went out of their way to make our stay as comfortable as possible. The marketing department needs some help however. Their listing says that each room has wifi, AC, a refrigerator, coffee pot, among other things. Our "executive" rooms had none of the the things I listed. So I would warn any future users of the site to actually check with any hotel that you are interested in BEFORE you make the booking to verify that the information is accurate.
Stayed 10 nights in Feb 2019

8/10 Good

annie, newport news, Va

Liked: Cleanliness, property conditions & facilities, room comfort
For the price, cleanliness and service, I recommen
Thus hotel was clean and okay for the price, however Saturday nights it seemed like a disco...if u want rest don't come here! No fridge, No Ac so make sure the temp before you travel...Aug is cool so we didn't need a.c. I felt safe but for most part in hotel. Staff were more interested in themselves most times...food was cheap in restaurant, r9m service was okay..You can eat for $3-10 dollars.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Eugen Knud

2/10 Terrible

jerome, Bordeaux

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de passe...
Devant le portail clos nous avons failli faire demi tour tellement le quartier n'est pas accueillant... Une fois rentrés, un accueil standard, puis nous montons dans la chambre : de nouveau envi de faire demi tour, rien n'est vraiment propre, de toute petites fenêtre en hauteur ne nous laisse même pas voir dehors, il n'y a pas d'eau et les WC contiennent encore la grosse commission du précédent occupant. Malgré ça on s'est résigné (1ère nuit étape) mais avons quitté l'hôtel des le levé le lendemain, où nous nous apercevons qu'il s'agit d'un hôtel de passe ! Seul point positif, hôtel situé sur la route proche l'aéroport et à destination du parc d'aberdare.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decepcionante
No tenían la habitación que habíamos contratado por la web. tuvimos que pagar un suplemento no previsto de aprox 10 euros. la zona es bastante fea y peligrosa como el resto de la ciudad fuera de la zona central (ayuntamiento y alrededores).

4/10 Poor

Mikael, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Actually one of the worst hotel I have had! The staff was polite, but had 0 knowledge how to give service! As they say, you get what you pay!