See all properties
Save

Hotel Grand Chancellor Melbourne

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Premier King Room
Reception
Premier King Room | View from room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪6 min walk‬
  • Melbourne Central
    ‪6 min walk‬
  • Collins Street
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Radisson on Flagstaff Gardens Melbourne

Hot tub
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1085)
The price is NZ$198
for 1 room
includes taxes & fees
3 Feb - 4 Feb
Radisson on Flagstaff Gardens Melbourne

About the area

Melbourne

A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Princess Theatre. .This family-friendly hotel is 0.4 mi (0.6 km) from Collins Street and 0.4 mi (0.7 km) from Bourke Street Mall.

What's nearby

  • Princess Theatre - 6 min walk
  • Melbourne Central - 6 min walk
  • Collins Street - 7 min walk
  • Queen Victoria Market - 16 min walk
  • Crown Casino - 4 min drive

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Footlights
  • Encore Cafe and Bar

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (5382 square feet of space)
  • Meeting rooms - 6

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1014 reviews" "
Rating 8 - Good. 362 out of 1014 reviews" "
Rating 6 - Okay. 128 out of 1014 reviews" "
Rating 4 - Poor. 62 out of 1014 reviews" "
Rating 2 - Terrible. 36 out of 1014 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s wonderful place to stay highly recommend
Stayed 2 nights in Sep 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was an absolute scam, the staff were rude and badmouthed, the management talked to you like ur lower class and the rooms were tiny. From the moment I pulled into the car park I regretted my decision and walking into the reception confirmed that regret.
Stayed 2 nights in Dec 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had renovations taking place but was still clean & staff were friendly
Stayed 1 night in Dec 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to shops and resturants. However room was very noisy.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Refurbished room was excellent
Stayed 1 night in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Oct 2024

4/10 Poor

Ross

Disliked: Property conditions & facilities
Lifts difficult
Stayed 1 night in Oct 2024

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean rooms
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay except it was a little noisy
Stayed 1 night in Oct 2024

6/10 Okay

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities
We felt fortunate to get an upgrade, however we were on the 5th floor and the street noise was loud, and sometimes frightening with horns and alarms going off We asked for 2 separate beds but got 1 big bed. The bed was comfortable. The shower leaked water all over the floor which was hard to clean up without more towels
Stayed 1 night in Oct 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay in the City
Hotel was very clean and comfortable. Location is close to shopping, restaurants and trams. Very nice hotel.
Stayed 1 night in Oct 2024

8/10 Good

Grant, SOUTH BRISBANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Bineesh

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Undergoing internal refurbishment at the moment. Will be better no doubt when the works are complete
Stayed 2 nights in Oct 2024

4/10 Poor

Wayne

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would stay again
Stayed 1 night in Jul 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Sally-ann

Stayed 1 night in Sep 2024

8/10 Good

suzanne

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in a convenient location for the theatre precinct. However, there was an issue with only having one very slow lift. On our last day we couldn't get down from the thirteenth floor and no one had contacted us about why the lift was out of action. Also, the front steps would be problematic f a young woman with a bag that she could not carry up the stairs.or older people or people with heavy bags. My husband had to help
Stayed 2 nights in Sep 2024

4/10 Poor

Elias

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very bad
Stayed 5 nights in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location for where we needed to be
Stayed 1 night in Oct 2024

8/10 Good

Souveek

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

GABRIEL, Bowen Hills

Travelled with partner
Liked: Staff & service, amenities
I am aware that the hotel is undergoing renovations, but access to my room by the lift was a bit problematic. Other than that, everything was fine :-)
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024