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PrideInn Westlands Luxury Boutique Hotel

3.0 star property

Photo gallery for PrideInn Westlands Luxury Boutique Hotel

Interior
Deluxe Double Room, 1 Queen Bed, City View | View from room
Lobby
Interior
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Westlands Road, Westlands, Nairobi
  • Sarit Centre
    ‪10 min walk‬
  • University of Nairobi
    ‪2 min drive‬
  • United Nations Office at Nairobi
    ‪10 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View | View from room

Deluxe Double Room, 1 Queen Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Nairobi

With a stay at PrideInn Westlands Luxury Boutique Hotel in Nairobi (Westlands), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. .This hotel is 8.1 mi (13.1 km) from Thika Road Mall and 0.6 mi (0.9 km) from Oshwal Religious Centre.

What's nearby

  • Sarit Centre - 10 min walk - 0.8 km
  • Westgate Shopping Mall - 18 min walk - 1.6 km
  • University of Nairobi - 2 min drive - 1.9 km
  • Kenyatta International Convention Centre - 4 min drive - 3.8 km
  • United Nations Office at Nairobi - 10 min drive - 8.4 km

Getting around

  • Syokimau Station - 19 min drive
  • Nairobi (WIL-Wilson) - 8 min drive

Restaurants

  • ‪68 Library - ‬3 min walk
  • ‪Milan Kenya - ‬4 min walk
  • ‪Havana Bar & Restaurant - ‬4 min walk
  • ‪Capital Club - ‬4 min walk
  • ‪Ashiana - ‬6 min walk

About this property

PrideInn Westlands Luxury Boutique Hotel

Art Deco hotel with free parking connected to a shopping center in Nairobi
PrideInn Westlands Luxury Boutique Hotel offers 28 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and plasma televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Art Deco hotel include concierge services, wedding services, and complimentary use of a nearby fitness facility. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, RoyalKitchen Multicuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
RoyalKitchen Multicuisine - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 2,100 for adults and KES 750 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RoyalKitchen Multicuisine

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2100 for adults and KES 750 for children
  • Airport shuttle fee: KES 3000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Westlands
PrideInn
PrideInn Hotel
PrideInn Hotel Westlands
PrideInn Hotel Westlands Nairobi
PrideInn Westlands
PrideInn Westlands Nairobi
PrideInn Hotel Westlands
Prideinn Westlands Boutique
PrideInn Westlands Luxury Boutique Hotel Hotel
PrideInn Westlands Luxury Boutique Hotel Nairobi
PrideInn Westlands Luxury Boutique Hotel Hotel Nairobi

PrideInn Westlands Luxury Boutique Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 61 reviews
Rating 8 - Good. 19 out of 61 reviews
Rating 6 - Okay. 7 out of 61 reviews
Rating 4 - Poor. 6 out of 61 reviews
Rating 2 - Terrible. 6 out of 61 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff excellrnt service
Stayed 1 night in Dec 2024

4/10 Poor

Joan Wandegi Nthiga, Harare

Stayed 2 nights in Nov 2024

10/10 Excellent

Sanjay, MOMBASA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for going around in Westlands.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Herish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very professional especially the front desk
Stayed 2 nights in Sep 2024

10/10 Excellent

Niya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Food was great. There is a bar next door that can get pretty lively at night with loud music so just FYI. I stayed in room 202 one night and needed ear plugs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small,quaint and clean hotel is located nearby plenty of malls and restaurants. There is actually a bar next door and a great Indian restaurant across from it as well. The staff and security here are absolutely lovely. Eunice at the front desk was very helpful. The restaurant had amazing chefs and food. I was blown away by the attentiveness of everyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No major complaints. Mostly very good experience.Just late one night when I needed some drinking water in the room, the receptionist didn’t attend phone.. infact some picked the phone and hung up twice.. I had to go down to reception at 2 AM or there about get a bottle myself . Wouldn’t recommend the hotel taxi service as it’s way too expensive. Explore options.
Stayed 4 nights in Aug 2024

8/10 Good

Oluseyi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very helpful and polite. The ambience is very nice. However, breakfast menus can be improved on.
Stayed 5 nights in Jun 2024

10/10 Excellent

Pauline

Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Can do better
Not so good. Too noisy at night as a result of an eaterly next door. Breakfast was not the best.
Stayed 3 nights in Dec 2019

8/10 Good

FromHarlem, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Ok and would come back to stay again. Staff were very nice.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looks can be deceiving - serious cleanup needed
Internet pictures were not to go by when selecting this hotel. It looked great but in real life the hotel was disgusting. In addition, I cannot believe the average guest rating scores. Lobby was small and untidy. Decor was terribly dated and even dirty. Room is sparsely furnished. It required some drastic refurbishment. Perhaps just a good scrub could do the world of wonders. Tiles, mirrors and basin were cracked. Toilet was leaking on the floor. Towels were threadbare. Toilet brush was terribly unhygienic not to mention the back of the toilet. I wanted to check out upon arrival but the hotel would not refund me, so I had to stay. Front desk staff were great in making me feel welcome. General areas were untidy with everything lying around.
Filthy light switch.
Telephone grubby and dated.
Poor workmanship - hotel needs make-over.
Cracked mirror.
Stayed 2 nights in Oct 2019

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service
Quite, secure friendly staff, near shopping center, city center airport clubs cost etc love the place ac works good
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Lots of security.Super friendly staff.Very clean facilities.Great Wifi and satellite TV in the room.
Stayed 16 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!
Great customer service!
Stayed 2 nights in Oct 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great and easily accessible. Ac nice and cools room immediately which is great
Stayed 5 nights in Sep 2018

6/10 Okay

Ali, Riyadh

Liked: Cleanliness, staff & service
The employees are very nice, the hotel is very clean and safe, and food is excellent. However, There are a pack of stray/feral dogs in the hotel neighborhood. Very early in the morning they start barking and they are loud. Sometimes during the night they bark but not as much as in the morning. They are very annoying if you want to sleep after 5:00am. The hotel is not very sound proof and you can hear your neighboring rooms if the people staying are loud.
Stayed 4 nights in Sep 2018