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The Ritz-Carlton, Okinawa

5.0 star property

Photo gallery for The Ritz-Carlton, Okinawa

Bicycling
Cafe
Cafe
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Pool
  • Parking included

Explore the area

Map
1343 - 1 Kise, Nago, Okinawa-ken, 905-0026
  • Kise Beach
    ‪17 min walk‬
  • Kariyushi Beach
    ‪2 min drive‬
  • Busena Marine Park
    ‪6 min drive‬
  • Naha (OKA)
    ‪68 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (View)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (View)

  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds, Non Smoking, Ocean View

Presidential Suite, 2 Double Beds, Non Smoking, Ocean View | Living room

Presidential Suite, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Corner

Premier Room, 1 King Bed, Non Smoking, Corner

Premier Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, Balcony

Premier Room, 2 Double Beds, Non Smoking, Balcony

Premier Room, 2 Double Beds, Non Smoking, Balcony

  • 58 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

  • 45 sq m
  • Golf view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool Access (Ground Floor)

Room, 2 Double Beds, Non Smoking, Pool Access (Ground Floor)

Room, 2 Double Beds, Non Smoking, Pool Access (Ground Floor)

  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Double Beds

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  • Free WiFi
4.8 out of 5, Exceptional, (1592)
The price is NZ$980
for 1 room
includes taxes & fees
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About the area

Nago

Located in Nago, The Ritz-Carlton, Okinawa is in the suburbs, a 2-minute drive from Kariyushi Beach and 6 minutes from Busena Marine Park. .This beach hotel is 3.4 mi (5.4 km) from Mission Beach and 7.8 mi (12.6 km) from Cape Manza.

What's nearby

  • Kise Beach - 17 min walk - 1.4 km
  • Busena Beach - 2 min drive - 1.3 km
  • Kariyushi Beach - 2 min drive - 1.4 km
  • Busena Marine Park - 6 min drive - 1.8 km
  • Mission Beach - 8 min drive - 5.5 km

Getting around

  • Naha Airport (OKA) - 68 min drive

Restaurants

  • ‪BUFFET & GRILL QWACHI - ‬10 min walk
  • ‪ダイニング暖琉満菜 - ‬17 min walk
  • ‪かりゆしビーチグラスボート - ‬16 min walk
  • ‪海風よ - ‬16 min walk
  • ‪Library Lounge & Bar - ‬15 min walk

About this property

The Ritz-Carlton, Okinawa

Elegant beach hotel and indoor pool
The Ritz-Carlton, Okinawa offers 97 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Nago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa 沖縄 has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 97 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wired and wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Italian cuisine at CHURA-NUHJI, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
CHURA-NUHJI - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
KISE - This theme restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Open daily.
Gusuku - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
The Lobby Lounge - Overlooking the ocean and golf course, this lobby lounge serves light fare only. Open daily.
The Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free covered valet parking on site
  • Covered parking on site (JPY 3,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: JPY 4,900 for adults and JPY 2,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CHURA-NUHJI
  • Gusuku
  • KISE
  • The Bar
  • The Lobby Lounge

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children age 5 and younger.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25300.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4900 for adults and JPY 2500 for children
  • Airport shuttle fee: JPY 20000.00 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: JPY 3000 per day
  • Rollaway bed fee: JPY 25300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Okinawa Hotel Nago
Ritz-Carlton Okinawa Nago
Ritz-Carlton Okinawa Hotel
Ritz-Carlton Okinawa
The Ritz-Carlton, Okinawa Nago
The Ritz-Carlton, Okinawa Hotel
The Ritz-Carlton, Okinawa Hotel Nago

The Ritz-Carlton, Okinawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 624 out of 779 reviews
Rating 8 - Good. 116 out of 779 reviews
Rating 6 - Okay. 25 out of 779 reviews
Rating 4 - Poor. 9 out of 779 reviews
Rating 2 - Terrible. 5 out of 779 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service was incredible. Breakfast was special and had a great selection of local Okinawan cuisine. A huge thank you to Endo who took care of us from the moment we arrived and departed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Wade and Leisa

Stayed 3 nights in Mar 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet place to stay in the Nago area. Top notch facilities, amenities and staff. If you like nature, this is a great place to stay!
Stayed 3 nights in Jan 2024

8/10 Good

shinya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

部屋の外からドアを開けるような高い音が鳴り続いていた

サービスも素晴らしく、建物やお部屋も素敵だったのですが、部屋の近くから、古いドアを開けるような高い音がしてなかなか眠れませんでした。朝も7時位からその音がし始めて、目が覚めてしまいました。お手洗い付近で更にその音は大きく聞こえました。部屋内は引き戸で、ドアは玄関しか無いので、何の音だったのかは分かりません。エレベーターの近くの部屋でした。
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent !!!
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ok Okinawa Stay!

Overall the stay was pretty good! Buffet breakfast was quite yummy, would have appreciated a wider variety of fruits. Free transport to restaurant was very lovely, the wait for buggy service from spa was rather long as seemed to only have one buggy. Check in process was slow and after asking for preference of welcome drinks, none arrived even after a good duration of 20-30minutes. Gym equipment half of which were not even in working condition, which was rather shocking. The swimming costume dryer appliance was extremely dirty and put us off from using it. Nonetheless, the service was good and hotel rooms were decent!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would like to thanks all the staff specially Christy at the Breakfast room. This’s our 4th times here and we love it always ❤️❤️
Stayed 2 nights in Oct 2023

8/10 Good

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sayaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The venue is gorgeous ! Ocean and golf views are both very nice. Lot of nature around and inside the resort. The interior design is refined, the rooms very comfortable and spacious. Staff very careful and efficient, the food is tasty. A wonderful Christmas time in a venue we will definitely visit again during a next trip to Okinawa!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Nice bay view over the golf course. Spacious room with outstanding friendly staff. Breakfast was great, had both western and Japanese style breakfast.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here for our anniversary. We enjoyed the spa and the on site restaurants. The staff was so friendly and accommodating. I had mentioned our anniversary while booking the room, and they went above and beyond making our stay feel special. They decorated our room and had a special dessert made for us. It was a great experience and we will be back for sure. I highly recommend!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calamity and comfort in Northern Okinawa

Excellent property with great facilities and services. Spa was excellent. And everything sits in calming trees and ocean view.
Stayed 5 nights in Apr 2020

10/10 Excellent

James, Okinawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facility were amazing! The staff went above and beyond for my wife’s birthday and our 26th wedding anniversary! I can not thank them enough. The facility is absolutely beautiful. We will be back.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow! A vacation within a Vacation!

Wow! Absolutely amazing. Their service was hands down incredible. We were able to use the spa for “free” since it was included in our cost. Breakfast was included as well and I would highly recommend trying to the Japense breakfast - also - it’s a buffet sit down style (currently in March of 2020) so you can order essentially as much as you like (insider note). Speaking of which, if you have gluten allergies - the Ritz is so incredibly accommodating at all of their restaurants including the breakfast. Their chefs are knowledgeable too. Definitely try the Kise restaurant since it may be one of our top food experiences. The spa is amazing along with the massages and facials. Yoga was for free and I’d encourage you to join if that’s your thing. The Helios “Awamori” distillery tour was really cool and you were able to drink as much as you want. It’s a vacation within a vacation when you stay here: the toiletries, rainfall shower, turn down service, coffee machine, tea, complimentary water, etc. side note: the “airport shuttle“ is actually the island’s bus which is very affordable but just get a taxi if you’re coming in late to Naha airport or rent a car. Ritz will pick you up and drop you off at the bus station. No, this hotel is not near the beach, it is a 20-minute walk. If you like to golf this seems like you’re best bet. Again, we had such an incredible once I a lifetime experiences. Yes, the Ritz are worldwide but we believe this is at the highest caliber.
Kise restaurant’s “foie gras”
Okinawan Wagyu sirloin at Kise
Kise
Kise
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay!

Great stay! Love Okinawa and loved staying at the ritz! Beautiful facilities and super comfortable room. The bar is such an amazing experience - the bartender was amazing and made it such a wonderful experience. Would definitely recommend and hope to be back soon. Only weird thing is that you have to pay to use the steam room facilities with a day pass - seems like it should be included with the high room rate if your a guest... but everything else was great.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel and i am sure i will come again. The only problem is the gym is very difficult to find and there is no signage for it. The staff told us it opened 24 hours but it seemed it was not as all door closed after 9pm.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jinhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the world !

Thank you very much for all!! We really think that it was the best hotel ever!! Service was remarkably amazing and everything was top touch !! Really awesome and thankful about all !
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Excellent service and always ready in assistance to assure guest a comfortable stay👍👍👍👍👍
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019