With a stay at Up Hotel, you'll be centrally located in Naples, a 6-minute walk from Spaccanapoli and 15 minutes by foot from Naples Underground. .This hotel is 1 mi (1.6 km) from Naples National Archaeological Museum and 1.8 mi (2.8 km) from Castel Nuovo.
What's nearby
Spaccanapoli - 6 min walk - 0.6 km
Naples Underground - 15 min walk - 1.3 km
Naples National Archaeological Museum - 2 min drive - 1.6 km
Piazza del Plebiscito - 3 min drive - 3.4 km
Port of Naples - 5 min drive - 4.5 km
Getting around
Principe Umberto Tram Stop - 1 min walk
Naples (INP-Naples Central Rail Station) - 6 min walk
Naples Intl. Airport (NAP) - 5 min drive
Restaurants
Pasticceria Eredi Carraturo - 1 min walk
McDonald's - 3 min walk
Mimì alla Ferrovia - 2 min walk
È pronto o mangià - 3 min walk
Pizzeria Vincenzo Costa SRL - 3 min walk
About this property
Up Hotel
Central Naples hotel connected to the convention center, a quick walk to Spaccanapoli
Up Hotel offers 10 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. This Naples hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a banquet hall, and a vending machine.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Off-site parking within 262 ft (EUR 20.00 per day)
Return airport shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 10.00 for adults and EUR 7.00 for children
1 bar
Room service available
Family friendly
Babysitting (surcharge)
Laundry facilities
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Vending machine
Guest services
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
Romance packages available
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Down duvet
Heating
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding
Bathroom
Dressing gowns
Bidet
Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
32-inch flat-screen TV
Digital channels
Food and drink
Champagne service
More
Desk
Soundproofing
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open Monday - Thursday (7:00 AM - 8:00 PM) and Friday - Sunday (7:00 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 10.00 for adults and EUR 7.00 for children
Nearby parking fee: EUR 20.00 per day (262 ft away)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel NaplesItaly Hotel
Hotel NaplesItaly Naples
Hotel NaplesItaly Hotel Naples
Up Hotel Hotel
Up Hotel Naples
Hotel NaplesItaly
Up Hotel Hotel Naples
Up Hotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had.
Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.
The location is very scary but you will get used to it, lol. Local people are very helpful. I would recommend this hotel to everyone, staff was nice, breakfast buffet was good, just the location :(.
The hotel itself is good and is excellent value for money. The staff are friendly and helpful.
Unfortunately, the area is only good due to location - short walk to Garibaldi train station, so convenient for onward journey or short stay.
The hotel was good with comfortable bed and was clean. Breakfast was okay. No one on the staff was particularly friendly.
Internet did not work in the rooms (all rooms on the 5th Floor, BTW) -- when I told the desk, I got a "It isn't working. Well, it works down here in the lobby. Just use it here". Over the entire 4 day stay, they made no effort to fix the internet problem in the rooms.
Also, this part of Naples is very dirty -- lots of garbage on the streets. Good for use as a base of operations to visit more pretty places like Sorrento, Amalfi Coast & Pompeii.
The area is not great. The hotel name is actually Hotel Prati and was very confusing trying to find it.
Tara-Jane
Stayed 5 nights in Feb 2018
6/10 Okay
Fiona, Western Australia
14 Jul 2017
Location of hotel in an undesirable area
The overall rating was okay, however, it should be noted that the location is not the safest area. Unfortunately, not far from the hotel (virtually across the road) we had two incidents. In the space of a minute two attempts where made to take our belongings. I was with my husband and before we knew it the second attempt resulted in myself being grabbed and pushed to the ground. I pulled the muscles in my neck and arms, as well as, bruising the bone on my elbow and as I knocked my head on the ground I ended up with a bump on the head. People did eventually come to see if we were okay and a lovely lady called the police off the side of the road. Dusk was coming so we had to stay the night. As we did not feel safe, we did not stay for the full duration of our visit and we were able to find alternative accommodation in Sorrento.
This hotel is a DIVE! The photos on line are a joke compared to reality. The facility does not look like it has been updated since the 1950s. Missing electric covers, dirty walls, bed was two twins of different sizes shoved together. I would have walked as soon as I saw the room but it was late and everything was booked because of holiday. I slept on top of the sheets because I was worried about bed bugs. The TV was a 12" monitor. This place was worse than gross. I will be asking for my money back because the photos of the room was a deliberate attempt to deceive.
The neighborhood around the hotel is way scary; we locked the door and stayed in
Stay way from this place.
Steven
8/10 Good
helena
29 Jul 2024
helena
Stayed 1 night in Jul 2024
4/10 Poor
Uberley
20 Jun 2024
Uberley
Stayed 1 night in Jun 2024
6/10 Okay
Barbara
Travelled with family
4 Jun 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar..
Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt.
Das Frühstück ist gut, kleines Buffet aber ausreichend.
Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden.
Für unseren Kurztrip war das Hotel in Ordnung.
I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good.
Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato
Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale……
Deludente perché:
tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare……
La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco;
La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password;
La sala colazione indecente e la colazione pessima di bassissima qualità;
Infine l’accoglienza non qualificata.