Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Snack bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Aspen Grove Park
    ‪5 min drive‬
  • The Factory
    ‪6 min drive‬
  • Franklin Farmers Market
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Franklin

Located in Franklin, Tru by Hilton Franklin Cool Springs Nashville is within a 10-minute drive of The Factory and Franklin Farmers Market. .This hotel is 3.1 mi (5 km) from CoolSprings Galleria and 4.3 mi (6.9 km) from Franklin Theatre.

What's nearby

  • The Factory - 6 min drive
  • CoolSprings Galleria - 6 min drive
  • Franklin Theatre - 7 min drive
  • Lotz House Museum - 8 min drive
  • Carnton Plantation - 12 min drive

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel with free breakfast, in the vicinity of The Factory
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Franklin Cool Springs Nashville. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Family friendly

  • Corner/local shop
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 636 out of 840 reviews" "
Rating 8 - Good. 134 out of 840 reviews" "
Rating 6 - Okay. 33 out of 840 reviews" "
Rating 4 - Poor. 20 out of 840 reviews" "
Rating 2 - Terrible. 17 out of 840 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very new hotel. Breakfast was good quality for the price of the stay. One morning was bacon. The other sausage. Eggs standard. Automatic pancake maker. Juices and coffee were good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

larry

Stayed 2 nights in Oct 2024

10/10 Excellent

Christen

Travelled with partner
Liked: Property conditions & facilities
My stay was great! Staff is very welcoming and helpful throughout my stay. Parking is good. It is tucked away but it is around plenty of food places if you would rather walk instead of driving. The property was really clean. I recommend this hotel and definitely will stay here again when I visit Nashville again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Easy booking, easy check-in, friendly staff, plenty of parking, quiet area, and clean room.
Stayed 1 night in Oct 2024

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to all historic areas, town.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Stayed 2 nights in Oct 2024

10/10 Excellent

Dr. Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and the breakfast is great! The pancakes are delicious!
Stayed 2 nights in Oct 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Just as described. Nice place
Stayed 2 nights in Oct 2024

6/10 Okay

TINA

Liked: Cleanliness, staff & service, amenities
Loved the place. Cable sucks. Water pressure bad No coffee pot Great people working there. Loved Michael.
Stayed 4 nights in Oct 2024

8/10 Good

Daryl, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Nice staff. Free coffee.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Luzviminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well Quiet Comfortable bed Nice bathroom with door and make up shelf Don’t like how small the desk was Liked the soap dispensers
Stayed 1 night in Oct 2024

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the overall setup and offerings at Tru. Room was clean and quiet.
Stayed 2 nights in Oct 2024

8/10 Good

Mitch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
We just stayed overnight. Everything was great except the matress. I shared the bed with my wife and my side of the bed felt sloped toward the floor. Not sure why bed thid seems to happen at more than half the hotels I stay at. Had I had the bed to myself and could sleep toward the middle I probably wouldn't have noticed it. As it was, I kind of felt like I was falling of the bed all night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay.
We stayed here to visit Arrington Vineyard. Clean, comfy and good location.
Stayed 1 night in Oct 2024

10/10 Excellent

Sara Higginbotham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at the Tru by Hilton because it is clean, the breakfast bar is loaded, the staff is so friendly. When we arrive each time to check in, we are greeted by a staff member with a “ welcome home”. We will continue to stay there each time we are in Franklin.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmin

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024