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Chalet Suisse

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet Suisse

Courtyard view
Outdoor pool, pool umbrellas, pool loungers
Chalet (Beija Flor)
Chalet (Bem te vi) | Living area
Property grounds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Rua Luiz Estevam 2272 - Ponta Negra, Natal, RN, 59090-175
  • Morro do Careca
    8 min walk
  • Ponta Negra Beach
    12 min walk
  • Barreira do Inferno Launch Center
    13 min walk
  • Natal (NAT-Governador Aluizio Alves Intl.)
    65 min drive

Room options

View all photos for Chalet (Beija Flor)

Chalet (Beija Flor)

Chalet (Beija Flor)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, 1 Bedroom, Accessible, Non Smoking

Family Room, 1 Bedroom, Accessible, Non Smoking

Family Room, 1 Bedroom, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Suite (Andorinha)

Suite (Andorinha)

Suite (Andorinha)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet (Bem te vi)

Chalet (Bem te vi)

Chalet (Bem te vi)

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Twin Sofa Beds

Similar properties

Pool
Hotel O Tempo e o Vento
Pool
Breakfast included
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (21)
The price is NZ$95
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel O Tempo e o Vento

About the area

Natal

With a stay at Chalet Suisse in Natal (Ponta Negra), you'll be within a 15-minute walk of Ponta Negra Beach and Morro do Careca. .This family-friendly hotel is 1.1 mi (1.8 km) from Artesanato Villarte Shops and 1.1 mi (1.8 km) from Artesanato Shopping Mall.

What's nearby

  • Morro do Careca - 8 min walk - 0.7 km
  • Ponta Negra Beach - 12 min walk - 1.1 km
  • Frasqueirao Stadium - 20 min walk - 1.7 km
  • Craft Fair of Ponta Negra - 3 min drive - 2.7 km
  • Natal Convention Center - 3 min drive - 2.8 km

Getting around

  • Pitimbu Station - 13 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive

Restaurants

  • ‪Mango Restaurante - ‬14 min walk
  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬8 min walk
  • ‪Cipó Brasil - ‬4 min walk
  • ‪Dona Moça - ‬9 min walk
  • ‪A Família - ‬10 min walk

About this property

Chalet Suisse

Family-friendly Natal hotel in Ponta Negra with a full-service spa
Chalet Suisse offers 24 air-conditioned accommodations with safes and hair dryers. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath. The spa is open daily.
Make yourself at home in one of the 24 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Chalet Suisse has a restaurant on site.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Lithuanian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Mud bath
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 20-inch TV
  • TV channels

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: BRL 40 per person (one-way)
  • Airport shuttle fee per child: BRL 40 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Chalet Suisse Aparthotel
Chalet Suisse Aparthotel Natal
Chalet Suisse Natal
Chalet Suisse Hotel
Chalet Suisse Natal
Chalet Suisse Hotel Natal

Chalet Suisse Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 79 reviews" "
Rating 8 - Good. 25 out of 79 reviews" "
Rating 6 - Okay. 10 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An impeccable little stay! The only suggestions I’d have for a 40’C country is to have air conditioning on both floors as the chalets can not handle both floors closed off. However the cutest stay by far in a 2 month trip to Brazil ❤️
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, beautiful chalet with a lot of trees
Stayed 4 nights in Jul 2019

8/10 Good

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Deixou a desejar
A foto que aparece não condiz com o quarto, Instalações antigas, com morfo. Diz que é acessível para cadeira de rodas mas é cheio de escadas. Não menciona antes da reserva que o acesso ao quarto se dar por meio de escadas. Ponto positivo é o café da manhã, o resto deixa a desejar.
Stayed 1 night in Jan 2024

10/10 Excellent

José Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito top, cafe da manhã incrivel, ideal para quem quer um lugar tranquilo para relaxar 🍃
Stayed 2 nights in Dec 2022

2/10 Terrible

Agenor

Stayed 2 nights in Oct 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Maiara

Stayed 1 night in Apr 2022

10/10 Excellent

DENIZE E

Stayed 2 nights in Feb 2022

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Gostei muito do chalé, e o local é muito lindo!!
Stayed 1 night in Dec 2021

6/10 Okay

Toni

Travelled with family
Liked: Cleanliness, room comfort
bom
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel mediano, mas pelo preço vale a pena.
Pelo preço vale a pena, ambiente diferente e bonitinho, mas é um hotel antigo que necessita de reforma. Ponto negativo mto forte é que eles não permitem delivery. Imagina vc chegar cansado no hotel e ser obrigado a pedir somente do restaurante deles? Não tem opção de pedir uma salada, sushi ou qualquer outro lugar que queira. Entao tem que sair cansado p comprar comida pq eles nao permitem delivery. As al.ofadas necessotam see higienizadas, se olhsr por debaixo da capa estão mofadas. Fora isso, é um hotel bem diferente daqueles quartos de hotel iguais.
Stayed 3 nights in Nov 2021

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Elvis Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in Oct 2021

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu recomendo qualquer pessoa passa lá
Stayed 2 nights in Sep 2021

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Providencial
Boa estadia, atendimento profissional, ambiente natural agradável.
Stayed 1 night in Sep 2021

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Edvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Tudo otimo, um lugar lindo!!
Stayed 1 night in Mar 2021

8/10 Good

Joao marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ruim
Fogão não funcionava. Não houve limpeza do quarto.
Stayed 1 night in Feb 2021

10/10 Excellent

Andrea A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
O lugar é bonito, mas o chalé me desapontou.
O lugar é lindo e a piscina enorme. Porém, chalé que fiquei não atendeu as minhas expectativas. O ar condicionado apenas resfriava. Na parte de baixo não havia ar e o ventilador de teto não ventilava nada. Passamos muito calor, até pedirmos um ventilador de mesa para ajudar. Pouquíssimos utensílios de cozinha. A geladeira estava cheia de água. O fogão e pano de prato sujos. A localização é boa e os funcionários agradáveis. Talvez eu não tenha tido sorte com a hospedagem. Não pretendo voltar.
Stayed 2 nights in Dec 2020

6/10 Okay

Fabiana

Liked: Staff & service
Chalé
Uma área reservada, ambiente natural, chalé rústico de madeira.
Stayed 1 night in Dec 2020

10/10 Excellent

Ericarla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voltarei outras mil vezes!
Minha experiência foi incrível. Um lugar calmo, que traz paz é tranquilidade. Ótimo para quem quer um sossego e relaxar. Café da manhã foi entregue no chalé, devido às normas do covid,m. Ah.. sem contar que estão seguindo s roscas todas as normas! Em todas as áreas possui álcool em gel.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Razoável
O local e os chalets são lindos, porém precisam melhorar em muitos aspectos (conforto, limpeza, infraestrutura, café da manhã, etc.), pontos que já repassei para os próprios funcionários após a minha estadia. No mais, o hotel possui uma ótima localização, pois fica perto de restaurantes, padarias, e até da orla de Ponta Negra.
Stayed 2 nights in Oct 2020