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Best Western Sugarland Inn

2.5 star property

Photo gallery for Best Western Sugarland Inn

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Business centre
Lobby
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
6330 E Riverpark Dr, Sugar Land, TX, 77479
  • Memorial Hermann Sugar Land Hospital
    ‪19 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪7 min drive‬
  • Sugar Land Town Square
    ‪7 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Refrigerator & Microwave)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Refrigerator & Microwave)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1190)
The price is NZ$200
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About the area

Sugar Land

With a stay at Best Western Sugarland Inn in Sugar Land, you'll be within a 10-minute drive of Smart Financial Centre at Sugar Land and Sugar Land Town Square. .This hotel is 13.6 mi (21.8 km) from Westheimer Rd and 1.2 mi (2 km) from Greatwood Golf Club.

What's nearby

  • Memorial Hermann Sugar Land Hospital - 19 min walk - 1.6 km
  • Houston Museum of Natural Science at Sugar Land - 6 min drive - 6.3 km
  • Smart Financial Centre at Sugar Land - 7 min drive - 6.4 km
  • Sugar Land Town Square - 7 min drive - 8.4 km
  • First Colony Mall - 7 min drive - 8.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 52 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Whataburger - ‬9 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Scholars & Scoundrels - ‬8 min walk
  • ‪Rudy's Country Store and Bar-B-Q - ‬3 min drive

About this property

Best Western Sugarland Inn

Art Deco hotel with free breakfast and a 24-hour fitness center
Best Western Sugarland Inn offers 61 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 39-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Sugar Land hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 39-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Sugar Land? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Best Western Sugarland
Best Western Sugarland Inn
Best Western Sugarland Inn Sugar Land
Best Western Sugarland Sugar Land
Best Western Sugar Land

Best Western Sugarland Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1079 reviews
Rating 8 - Good. 268 out of 1079 reviews
Rating 6 - Okay. 77 out of 1079 reviews
Rating 4 - Poor. 26 out of 1079 reviews
Rating 2 - Terrible. 41 out of 1079 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Houston

Stayed 1 night in Dec 2024

8/10 Good

Shazia, FRISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was ok. Staff was very nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Teisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sam, San Antonio

Business traveller
Liked: Cleanliness, amenities
Amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Lance

Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Liked: Staff & service, amenities
Although there were some good things about my stay at this BW - convenience to shopping across the street, spacious room, friendly and responsive front desk service, good parking, relatively quiet and a very good breakfast spread - the main drawback was sub par room prep and cleanliness. The bed was not properly made and the room only felt barely clean and sanitary. Cleaning and prepping a room are not difficult tasks with the right training. I hope improved training and quality control in this area will be monitored closely going forward.
Stayed 4 nights in Dec 2024

4/10 Poor

Mathew

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a just need a room for the night due to needing surgery early in the morning situation. Can’t tell you much on the outside. As for the staff the girl running the desk was polite and accommodating, she was extremely apologetic for the issues we had, so can’t fault her. Once the misses and I had go the key and went to room number 1 the lock mechanism didn’t work with either keys( even went to have them programmed again), the staff assigned ins a different room as she saw on the camera that we were still having the issue. Room number 2, keys work, but once inside the room was never cleaned, bed not made, trash in the can, etc. Once we got the 3rd room, I guess the third times the charm” saying is true, because we have success. The room was nice and clean, and plenary of room. Now like I said this was just a bed for an early morning surgery, so didn’t do much.
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with family
Liked: Staff & service
The positive: The man working when we checked in was very friendly, helpful and professional. The negative: pubic hairs in the wash clothes and shower wall. The pillows are litterally toddler sized.
Stayed 1 night in Dec 2024

8/10 Good

Francesco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locationd and good room clean
Stayed 4 nights in Dec 2024

4/10 Poor

Ramandeep

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room assigned to us had few dirty upholstery and the latch to bathroom door did not close. Microwave was dingy and had no coffee machine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Madeleine

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Julie

Stayed 2 nights in Nov 2024

6/10 Okay

Suzanne, Virginia Beach

Travelled with partner
Liked: Cleanliness, amenities
For three nights, the smoke detector in the hallway chirped all night despite being reported multiple times. On two separate days I needed to request bath towels as none were left. The breakfast area ran out of coffee leds. These are are simple managerial responsibilities to provide guidance, training, and adequate inventory. These details are important for guests.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Munna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, shopping nearby, easy to pull in and out of..
Stayed 3 nights in Nov 2024

2/10 Terrible

Quentella

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Smell like smoke.. Stuffy with smoke. Had to buy my own air fresher. Floor was not clean had a screw on the floor. I was not HAPPY at all. Didn't have a good feeling at night.
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not use hotels.com
The hot water does not work. Used bars of soap and hair everywhere. Manager Joaquin said he would document everything so i could receive a refund through hotels.com. Hotels.com said there is nothing they could do.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good but shower and hot water need work
While I was able to get checked into my room fairly easily. I was a bit frustrated with the shower/bath. I waited 10 minutes for hot water that never did come and when I initially turned on the water some brown did come out of the spout which did put me off. I ended up not showering just because of the initial brown I saw.
Stayed 1 night in Nov 2024

10/10 Excellent

Armando

Travelled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. The breakfast had diverse options each day. There are many restaurants close by as well as a grocery store and a drugstore.
Stayed 3 nights in Nov 2024

6/10 Okay

DIANNE

Stayed 1 night in Oct 2024

10/10 Excellent

Abiodun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024