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Candlewood Suites New Braunfels by IHG

2.5 star property

Photo gallery for Candlewood Suites New Braunfels by IHG

Exterior
1 bedroom, desk, laptop workspace, blackout curtains
Property amenity
1 bedroom, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View map
1471 N Interstate 35, New Braunfels, TX, 78130
  • Comal River
    ‪4 min drive‬
  • Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • Gruene Hall
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Kitchen Area)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Kitchen Area)

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchenette

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchenette

8.0 out of 10
Very good
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New Braunfels

When you stay at Candlewood Suites New Braunfels by IHG in New Braunfels, you'll be in the suburbs, a 2-minute drive from Guadalupe River and 5 minutes from Comal River. .This hotel is 11.6 mi (18.7 km) from San Marcos Premium Outlets and 3.1 mi (5 km) from Schlitterbahn New Braunfels Waterpark.

What's nearby

  • New Braunfels MarketPlace - 17 min walk - 1.5 km
  • Comal River - 4 min drive - 4.2 km
  • Schlitterbahn New Braunfels Waterpark - 4 min drive - 4.5 km
  • Gruene Hall - 5 min drive - 6.4 km
  • Landa Park - 6 min drive - 5.7 km

Getting around

  • San Marcos Station - 18 min drive
  • San Antonio International Airport (SAT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Canyon High School - ‬3 min drive
  • ‪Circle K - ‬17 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk
  • ‪Taco Bell - ‬12 min walk

About this property

Candlewood Suites New Braunfels by IHG

Suburban hotel with a fitness center and a 24-hour business center
Candlewood Suites New Braunfels by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 39-inch LED televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites New Braunfels by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in New Braunfels? This hotel has 400 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels by IHG Hotel
Candlewood Suites New Braunfels an IHG Hotel
Candlewood Suites New Braunfels by IHG New Braunfels
Candlewood Suites New Braunfels by IHG Hotel New Braunfels

Reviews

Candlewood Suites New Braunfels by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 806 reviews
Rating 8 - Good. 218 out of 806 reviews
Rating 6 - Okay. 99 out of 806 reviews
Rating 4 - Poor. 62 out of 806 reviews
Rating 2 - Terrible. 41 out of 806 reviews

Reviews

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ginger

Stayed 3 nights in May 2025

8/10 Good

Carlos

Stayed 1 night in May 2025

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged about $35 more than I was told I would be, without explanation
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean and quiet. Most comfortable bed I’ve slept on in a hotel. Will definitely stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Joy

Stayed 2 nights in May 2025

10/10 Excellent

April

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Kitchen stocked well for cooking.
Stayed 8 nights in May 2025

10/10 Excellent

Melissa

Stayed 2 nights in May 2025

10/10 Excellent

stefany

Liked: Cleanliness, amenities, property conditions & facilities
The room was super nice and clean and it was very silent in our hall, and the convenience of having the snack right there was very helpful
Stayed 1 night in May 2025

8/10 Good

jsoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2025

2/10 Terrible

Bart

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property had roaches everywhere the parking lot the gym the laundry I saw one so big it had to be 3 inches long terrible cleanliness worst experience I’ve ever had thankfully I wasn’t able to sleep in the hotel
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Stayed 1 night in May 2025

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!!
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

4/10 Poor

Amanda

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Payed for 2 rooms on line Showed up and only one room was booked Had to pay for the second room
Stayed 1 night in May 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Eugene

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Too expensive, stay somewhere else

Check in was good however, they confirmed I was staying two nights then were calling my phone the next day telling me I was supposed to be checked out. Room reeked of mildew, the cabinets in the kitchen area were falling apart. The channels on the TV were all mislabeled so you didn't know what channel you were on. We found cockroaches in the kitchen and bathroom. It was very loud in the hallway, you could hear if anyone closed the door to their room.
Stayed 1 night in May 2025

6/10 Okay

Randy

Over priced no parking just a lot
Stayed 2 nights in May 2025

10/10 Excellent

Dahlia

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

John

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025