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Candlewood Suites New Braunfels by IHG

2.5 star property

Photo gallery for Candlewood Suites New Braunfels by IHG

Exterior
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Property amenity
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View map
1471 N Interstate 35, New Braunfels, TX, 78130
  • Place, Comal River
    ‪4 min drive‬
  • Place, Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • Place, Gruene Hall
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Kitchen Area)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Kitchen Area)

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchenette

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchenette

8.0 out of 10
Very good
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New Braunfels

When you stay at Candlewood Suites New Braunfels by IHG in New Braunfels, you'll be in the suburbs, a 2-minute drive from Guadalupe River and 5 minutes from Comal River. .This hotel is 11.6 mi (18.7 km) from San Marcos Premium Outlets and 3.1 mi (5 km) from Schlitterbahn New Braunfels Waterpark.

What's nearby

  • New Braunfels MarketPlace - 17 min walk - 1.5 km
  • Comal River - 4 min drive - 4.2 km
  • Schlitterbahn New Braunfels Waterpark - 4 min drive - 4.5 km
  • Gruene Hall - 5 min drive - 6.4 km
  • Landa Park - 6 min drive - 5.7 km

Getting around

  • San Marcos Station - 18 min drive
  • San Antonio International Airport (SAT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Canyon High School - ‬3 min drive
  • ‪Circle K - ‬17 min walk
  • ‪Sonic Drive-In - ‬19 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk

About this property

Candlewood Suites New Braunfels by IHG

Suburban hotel with a fitness center and a 24-hour business center
Candlewood Suites New Braunfels by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 39-inch LED televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites New Braunfels by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels by IHG Hotel
Candlewood Suites New Braunfels an IHG Hotel
Candlewood Suites New Braunfels by IHG New Braunfels
Candlewood Suites New Braunfels by IHG Hotel New Braunfels

Reviews

Candlewood Suites New Braunfels by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 396 out of 821 reviews
Rating 8 - Good. 221 out of 821 reviews
Rating 6 - Okay. 101 out of 821 reviews
Rating 4 - Poor. 62 out of 821 reviews
Rating 2 - Terrible. 41 out of 821 reviews

Reviews

10/10 Excellent

KATHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big clean room and the check-in lady was very friendly and helpful. Room was big and clean. Had a double bed kitchenette and it was perfect for our 2 day stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Brandy

Travelled with group
When I arrived the front desk clerk said your room should be clean. I arrived two hours after check-in time and it was not clean. Then had to ask the front desk clerk for a different room and he looked very stressed out and was explaining how diamond members can stay up until 2. I was thinking that is none of my concern I should not have to go to the room to find that they are just now cleaning it. My fault for not knowing it is a extended stay hotel. It was just okay, floors are thin and the people stomping around in the middle of the night keep me up.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie, KYLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1 bwsroom suite was clean, spacious and was outfitted with amenities to make my stay welcoming. Tasha, the front desk agent, was welcoming, friendly and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

Keanu

Stayed 1 night in Jul 2025

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Clean, no issues. Kitchen area and lots of space.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in Jul 2025

2/10 Terrible

Veronica

Stayed 1 night in Jul 2025

6/10 Okay

Brian Andrew

Travelled with family
Liked: Cleanliness, room comfort

Just an average stay at a nice looking motel.

The stay was ok. The motel was super quiet. Overall no big complaints. The price was really good though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service
The property was very clean and the room was very nice.
Stayed 2 nights in Jul 2025

4/10 Poor

Theresa

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
There amenities are severely lacking. The room is okay at best. And they charged a $75 pet fee which is 3x higher than other pet friendly hotels. I won’t stay at another candlewood.
Stayed 1 night in Jul 2025

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip 2 night stay

Overall hotel was in a great location. It was minutes away from everything that my family planned to do. A few things I didn’t like about the hotel… No pool only a patio/grill area…. No breakfast only a snack area where you can purchase snacks drinks etc. Also no housekeeping on a daily basis. If you need more towels make sure you bring your dirty towels down to the front desk, that’s the only way you will get clean ones and if you think you can just get towels without exchanging your dirty ones, you can’t. Beds were comfy, water pressure was good and water was very hot. Room was clean and everything we needed for the kitchenette was there. Also No ice machine but it’s an ice maker in the refrigerator.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for a comfy convenient stay

Stayed 2 nights in Jul 2025

6/10 Okay

Keaton, Lafayette

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Had to leave early due to River flooding. Wish we could have gotten a refund for the night we didn’t stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

Great place to stay, close to EVERYTHING, clean, bed was comfortable, pillows (eh), tv was a bit of work with no instructions but what will keep us coming back is the front desk woman who was the best! We would definitely stay again for the comfort, cleanliness, great front desk woman and the free coffee!
Stayed 3 nights in Jul 2025

10/10 Excellent

david

Stayed 1 night in Jun 2025

10/10 Excellent

sarah, Crawford

The room was extremely clean. Check in and out was fast and desk clerks were both very nice.
Stayed 2 nights in Jul 2025

4/10 Poor

Sheila

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property is not good at all. #1 There are roaches in this hotel, you can’t leave any food out because they will get in them and you may see them napping on your bed with you. #2 The beds are horrible, they have to be 15-20 years old because of all the noise it makes getting in or out of it. If you wake up during the night, be prepared of waking everybody in the room up because that’s how noisy it was. #3 No swimming pool, they actually filled in the area where the pool should have been and changed it to seating area. #4 No breakfast in the morning. Everyone I saw checking in asked the same question, what time does breakfast start?, just to hear we don’t offer continental breakfast. #5 if someone is in a room above you, you will hear every footstep and running sound they make. So try to get on the 3rd floor if you want to risk staying here. And lastly, I went down stairs to ask for towels and the front desk person told me I would have to bring down all my old towels because they don’t have enough for the whole hotel. Yep you heard me right. But what he didn’t realize was that I was in the lobby earlier when another woman came down who was white ( I am a minority) and ask for 8 towels, he ran to get them out of the back with no questions.
Stayed 2 nights in Jul 2025

8/10 Good

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was great!
Stayed 1 night in Jun 2025

8/10 Good

CESAR H

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Employees are very friendly and happy. It makes for a great start of your day
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ginger

Stayed 3 nights in May 2025