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Candlewood Suites New Braunfels by IHG

2.5 star property

Photo gallery for Candlewood Suites New Braunfels by IHG

Exterior
Exterior
Property amenity
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
1471 N Interstate 35, New Braunfels, TX, 78130
  • Place, New Braunfels Conservation Society
    ‪8 min walk‬
  • Place, New Braunfels MarketPlace
    ‪15 min walk‬
  • Place, Guadalupe River
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Kitchen Area)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom (Kitchen Area)

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Kitchenette

8.2 out of 10
Very good
(12 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New Braunfels

When you stay at Candlewood Suites New Braunfels by IHG in New Braunfels, you'll be in the suburbs, a 3-minute drive from Guadalupe River and 5 minutes from Comal River. .This hotel is 11.6 mi (18.7 km) from San Marcos Premium Outlets and 3.1 mi (5 km) from Schlitterbahn New Braunfels Waterpark.

What's nearby

  • New Braunfels Conservation Society - 8 min walk - 0.8 km
  • New Braunfels MarketPlace - 15 min walk - 1.3 km
  • Guadalupe River - 19 min walk - 1.6 km
  • Lake Dunlap - 19 min walk - 1.6 km
  • Comal Park - 1 min drive - 1.5 km

Getting around

  • San Marcos Station - 18 min drive
  • San Antonio International Airport (SAT) - 36 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Circle K - ‬17 min walk
  • ‪Canyon High School - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬18 min walk
  • ‪Sonic Drive-In - ‬19 min walk

About this property

Candlewood Suites New Braunfels by IHG

Suburban hotel with free parking, near Guadalupe River
Candlewood Suites New Braunfels by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 39-inch LED televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites New Braunfels by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels by IHG Hotel
Candlewood Suites New Braunfels an IHG Hotel
Candlewood Suites New Braunfels by IHG New Braunfels
Candlewood Suites New Braunfels by IHG Hotel New Braunfels

Candlewood Suites New Braunfels by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 859 reviews
Rating 8 - Good. 224 out of 859 reviews
Rating 6 - Okay. 104 out of 859 reviews
Rating 4 - Poor. 66 out of 859 reviews
Rating 2 - Terrible. 44 out of 859 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice folks behind the counter and clean.
Stayed 1 night in Aug 2025

4/10 Poor

Adan

Stayed 7 nights in Oct 2025

10/10 Excellent

Gabriella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with kitchenette. Staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Amenities
The lady at the front desk was very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph V

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was acceptable. Ice Maker in refrigerator didn't work. Tasha was very engaging and helpful at front desk. Cleaning staff were very thorough. Did have a few insects, small roach and a couple of earwigs. Could use more sound proofing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Reinaldo

Stayed 7 nights in Oct 2025

4/10 Poor

James

Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Stayed 2 nights in Oct 2025

8/10 Good

Amy

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Liked: Staff & service
…
Stayed 1 night in Oct 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes san marcos Outlet
Stayed 1 night in Oct 2025

10/10 Excellent

Ernest

Travelled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Korey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Room was clean and comfortable. Enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Reinaldo

Stayed 5 nights in Sep 2025

6/10 Okay

Sara

Business traveller
Liked: Staff & service
Did not have extra lock on the door the safety lock. Was not very clean did see a few bugs. My feet ended up being filthy from walking on the floor in bare feet. The bed was very squeaky and old.
Stayed 1 night in Sep 2025

10/10 Excellent

Anuj kishor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why no continental breakfast?

Stayed 1 night in Sep 2025

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. Beds were slightly hard but sheets were very soft. I would stay again.
Stayed 3 nights in Aug 2025

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities

Below expectations

This hotel cost more than the others in the area so I was expecting something decent. Unfortunately this resembled a motel 6. I will say that the front desk lady was amazing and so nice. The room was muggy and had a weird smell. The bathroom was beat to hell. The bed was hard. There was only 1 plug near the bed. Had loud people around. It was just really banged up and kinda nasty. I wouldn't recommend this place. Especially for what they are charging. Very disappointed.
Stayed 3 nights in Sep 2025

8/10 Good

Fran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful front desk staff

Front desk staff, Nesha and another young woman, were so friendly, helpful and professional. Room was clean and fine. Would return simply because of the staff.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The hallways smelled really bad, but the room itself was clean. When we first arrived, it smelled like someone was feeding their cat wet cat food and the smell was lingering the whole weekend we were there. Front desk staff was very friendly and nice. We did not complain about the smell because it’s not something they could fix if it was actually a guest.
Stayed 2 nights in Aug 2025

10/10 Excellent

Reinaldo

Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great stay
Stayed 1 night in Aug 2025