Hilton Garden Inn New Braunfels

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn New Braunfels

Terrace/patio
Lobby
Outdoor pool
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
1501 IH-35 North, New Braunfels, TX, 78130
  • New Braunfels Conservation Society
    14 min walk
  • McDonald's
    12 min walk
  • San Marcos Station
    18 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    30 min drive

Room options

Junior Suite, Accessible

  • Sleeps 6
  • 2 Queen Beds

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Braunfels

With a stay at Hilton Garden Inn New Braunfels in New Braunfels, you'll be within a 15-minute drive of San Marcos Premium Outlets and New Braunfels MarketPlace. .This hotel is 1.2 mi (2 km) from Comal Park and 1.2 mi (2 km) from Lake Dunlap.

What's nearby

  • New Braunfels MarketPlace - 2 min drive
  • Comal River - 5 min drive
  • New Braunfels Town Center at Creekside - 5 min drive
  • Schlitterbahn New Braunfels Waterpark - 5 min drive
  • Gruene Hall - 6 min drive

Getting around

  • San Marcos Station - 18 min drive
  • San Antonio International Airport (SAT) - 30 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Taco Palenque - ‬17 min walk

About this property

Hilton Garden Inn New Braunfels

Hotel in New Braunfels with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn New Braunfels offers 103 air-conditioned accommodations with coffee/tea makers and designer toiletries. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 103 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Stop by the hotel's restaurant, Great American Grill, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Breakfast is available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in New Braunfels? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Breakfast is available for a surcharge and served each morning between 6:00 AM and 9:00 AM.
Great American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee daily 6:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (2508 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New Braunfels
Hilton Garden Inn New Braunfels
New Braunfels Hilton Garden Inn
Hilton Garden Inn New Braunfels Hotel
Hilton Garn Inn Braunfels
Hilton Braunfels Braunfels
Hilton Garden Inn New Braunfels Hotel
Hilton Garden Inn New Braunfels New Braunfels
Hilton Garden Inn New Braunfels Hotel New Braunfels

Hilton Garden Inn New Braunfels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Camille

Stayed 1 night in Sep 2024

4/10 Poor

Mike

Travelled with partner
We have stayed at this property many times. Always wondered why nobody was in the pool. I know now… it was dirty AND something had died in the trashcan. It was so bad I couldn’t stand to be outside. Told the desk person and she said that she would pass it on to maintenance and it was their problem now!! Unacceptable. The room we were in needed an update bad. If they do just a few little things it will be a great experience again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Patricia

Stayed 2 nights in Aug 2024

10/10 Excellent

Casey

Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, welcoming & accommodating. Junior suites are comfortable & a good size.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. Property is clean. Breakfast is pricey, not continental. I’ve stayed there twice. And would stay again
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location did not have electrical charging station.
Stayed 1 night in Aug 2024

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is that you can hear adjoining room guest , I will request a room without adjoining door
Stayed 1 night in Aug 2024

6/10 Okay

Jaynne

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Darlene

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Temu of Hilton Hotels
Walked up to see a green pool. Front desk service was rude. Went to break a $20.00 both front desk attendants were clueless about where the $ to make change was. After both of them going to the back office they claimed they didn’t have any money to make change. The entire first floor smells like mildew. The a/c in the room was terrible and we were all hot. Rooms were tiny and we didn’t have room to put my husbands cpap and my fan next to our bed due to lack of tables and outlets ( this is the first time ever) We stayed here to spend time with our grandkids and it was miserable especially with a green pool. Huge Hilton hotel fan but this location was really bad!
Stayed 1 night in Aug 2024

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Perla

Stayed 2 nights in Aug 2024

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although this property was clean and comfortable. The front desk attendant didn’t have a very welcoming attitude. Short with answers and not a greeting smile. After my family was done swimming in the pool we were not offered any towels. After returning to our room we noticed a sketchy individual snaking around all of our vehicles. The police were called and the individual was picked up. After this it was hard to relax and my children were on edge.
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hilton?
Bathroom vent was not working, and hadn't for a while, judging by the rust present on the steel door jamb. Furniture was chewed up on the corners, couch had a big rip covered with duct tape. Reserved room for 5 guests, and there were only 4 towels in the room. Tissue box had a total of 3 tissues left. Room seemed generally clean at least. Tried to check in with their app and chose my room on the first floor. But my digital key never arrived, and I had to go to the desk to check in anyway. They gave me a completely different room, on the second floor. Sofa bed was noisy and not very comfortable. You can feel the springs right through the mattress. Overall, facilities like this will tarnish the Hilton brand.
Stayed 1 night in Jul 2024

10/10 Excellent

Sammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

STEWART

Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room!!
Stayed 1 night in Jul 2024

10/10 Excellent

Cody J

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024