4/10 Poor
ROBERT
Travelled with family
6 Jan 2025
Disliked: Property conditions & facilities
Good location. Great, great Italian Resturant. The hotel was almost empty of guests. Staff were even scarcer. No luggage or car handling. My wife is 83 i am 82 we are both legally and really handicapped. One woman staff lady at the desk was really cheerfully helpful. A great example of good service. Food service for the room was just not up to marriotts standard. Getting coffee in the morning was a slow and very difficult task. Rooms clearly show their age and usage. We did manage to get the heat up in the room to a satisfactory temperature. Noise level in our fourth floor room was very bad. Street level generated noise was very high and unacceptable until after 4 am. I take responsibility for making this choice. Will check very carefully in the future. I stayed in Marriott properties for over 30 years and never had a broken electric light switch cover or any of the other issues we experienced here. Marriott would be wise to convert the place to condo’s.
The Resturant and repurposed public areas in to lower level would attract buyers.
ROBERT
Stayed 1 night in Jan 2025