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Bienville House

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bienville House

Suite (French Quarter)
Breakfast area
Front of property
Lobby
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Jackson Square
    ‪5 min walk‬
  • New Orleans, LA (NEW-Lakefront)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

9.0 out of 10
Wonderful
(43 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(66 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at Bienville House in New Orleans (French Quarter), you'll be within a 5-minute walk of Canal Street and Bourbon Street. .This historic hotel is 0.4 mi (0.6 km) from Caesars New Orleans Casino and 0.3 mi (0.4 km) from Jackson Square.

What's nearby

  • Canal Street - 4 min walk
  • Bourbon Street - 5 min walk
  • Jackson Square - 5 min walk
  • Caesars New Orleans Casino - 7 min walk
  • Mardi Gras - 8 min walk

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic New Orleans hotel in French Quarter with a fitness center
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 83 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out.
Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1070 reviews" "
Rating 8 - Good. 205 out of 1070 reviews" "
Rating 6 - Okay. 75 out of 1070 reviews" "
Rating 4 - Poor. 27 out of 1070 reviews" "
Rating 2 - Terrible. 19 out of 1070 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ori

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Well well overrated
So. Very old kind of less good maintenance. The room is equipped with a very old bed and not comfortable mattress the hvac didnt work i could hear every step of the gusts in the room above us Regardless very kind employees and good location I will not recommend it
Stayed 3 nights in Oct 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Due to a late reservation I didn't get my room of choice, but had to be on the sundeck, which is actually the roof. Trust when they say check in is 4 pm. Got my room at 4:05 pm My room still wasn't ready but they did find one in my catagory that was. Maybe because I was sitting in front of them for over an hour lol. The property is a little old, again only can speak of Sundeck room, but it was very clean and the daily maid service was ok. If something was missed they quickly provided it. Note my room was 401 which is right off the elevator. The roof is like an X. You may have to walk down a hallway and rooms are around a corner. Kinda scary and dark. Glad my room was where it was. Nice amedities in the room and the bed was comfortable. Advertising an expedia was wrong. No breakfast is available and if it offers a tour credit the hotel doesn't know about it. Not their fault though. The staff were all very nice and helpful. Great location. On Decatur which has the best shopping and most restaurants. Very quiet and close to Streetcars and Canal Street.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel. So everything will not be perfect. I will absolutely come back for 3 reasons: 1. Staff was wonderful. 2. Connected Latitude restaurant and bar were one of our favorite spots. 3. It’s near and convenient to everything! Things to consider: if water pressure or perfect quiet are needs for you, this might not be your place. The building is old and pipes are old so water was difficult to rains and lather. Just take a longer shower. Walls were very thin and we could hear our neighbors conversations and even snoring. White noise YouTube playing overnight solved that.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeremy, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine friendly staff. The location is perfect. Short walk to casino Jackson Square and Bourbon street. Also comfortable soft beds.
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great staff especially front desk!
Stayed 1 night in Oct 2024

6/10 Okay

Jiuzhen

Liked: Cleanliness, staff & service
Friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Stayed 2 nights in Oct 2024

8/10 Good

Shonquisha

Stayed 4 nights in Sep 2024

10/10 Excellent

Quanterra

Stayed 1 night in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeremy J

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Staff was wonderful!l I have a few suggestions The temperature in each room could not be adjusted and it was freezing in the room The shower was beautiful but the water pressure was not good lastly, the ac units were in a closed outside of the room and were very noisy We asked to change rooms but the hotel was full. We enjoyed the balcony and the beds were very comfortable!
Stayed 3 nights in Oct 2024

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lizette M, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely nice but the cleaning staff were not on par!
Stayed 6 nights in Jul 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joan Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice for it's small size. Beds were super comfortable. Bathroom was very nice. Location was very convenient.
Stayed 5 nights in Sep 2024

8/10 Good

Jonte Ramon, Washington

Liked: Cleanliness, staff & service
I recently stayed at Bienville House, and while it's a charming hotel, it's definitely on the older side. The building has that unmistakable 'old' smell, which might not appeal to everyone. If you decide to park your car at the hotel, be aware that it gets parked at their sister hotel a few blocks away, which can be a bit inconvenient. On the bright side, the staff were wonderful, especially Mailani and Beverly, who went above and beyond to make the stay more pleasant. One downside is the hotel restaurant doesn't stay open late, so keep that in mind if you're planning on dining in. I'm still undecided if I would stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at historic hotels, especially in NOLA. Im very pleased with this property.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
I have been traveling to New Orleans for over twenty years and have usually stayed at Bienville House. I havent been since before Covid. The hotel is good but in need of updating. The lobby has ceiling pieces missing. The furniture in the room was worn and dated. The mattress would roll you into the middle of the bed. There was no shower pressure at all. The staff was very kind and helpful. It’s in a great location. Unfortunately, I will not stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Gregg Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located near shops, restaurants and transportation. Overall nice Hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Raymond, Radcliffe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical property in the centre of the French Quarter- close enough to lots of bars food and music but far enough away from the noise
Stayed 4 nights in Sep 2024