Hyatt House New Orleans/Downtown

3.5 star property

Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Lobby
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
1250 Poydras St, New Orleans, LA, 70113
  • Caesars Superdome
    ‪3 min walk‬
  • Canal Street
    ‪10 min walk‬
  • Bourbon Street
    ‪12 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds (High Floor)

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio King Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room One King Bed

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room Two Queens

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite One King

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room King with Tub

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room One King Bed High Floor

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Queens High Floor

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Two Queens

  • 55 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

High Floor Studio King Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room Two Queens with Tub

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New Orleans

With a stay at Hyatt House New Orleans/Downtown, you'll be centrally located in New Orleans, just a 3-minute walk from Caesars Superdome and 10 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Bourbon Street and 0.4 mi (0.6 km) from Smoothie King Center.

What's nearby

  • Caesars Superdome - 3 min walk - 0.3 km
  • Smoothie King Center - 8 min walk - 0.7 km
  • Canal Street - 10 min walk - 0.9 km
  • Bourbon Street - 12 min walk - 1.1 km
  • Caesars New Orleans Casino - 19 min walk - 1.6 km

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬3 min walk
  • ‪Monkey Board - ‬6 min walk
  • ‪Chapter IV - ‬6 min walk
  • ‪Dave & Buster's - ‬2 min walk

About this property

Hyatt House New Orleans/Downtown

Hotel with free breakfast, a short walk to Caesars Superdome
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 194 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, H Bar, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the poolside bar. A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 689 square feet (64 square meters) of space consisting of conference space and a meeting room.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.
H Bar - This bar serves dinner only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 841 out of 1137 reviews
Rating 8 - Good. 202 out of 1137 reviews
Rating 6 - Okay. 64 out of 1137 reviews
Rating 4 - Poor. 17 out of 1137 reviews
Rating 2 - Terrible. 13 out of 1137 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Akilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Lois

Travelled with group
No safe in room. Signage on entry into building needs to be larger to show lobby is on 11th floor and not as you enter the building
Stayed 3 nights in Jan 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The view was amazing along with the service. Breakfast was nice., lots to choose from.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anarelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
The location was perfect for our needs. The cleanliness was good and the breakfast was great. Didn’t like it being located in a building where you couldn’t find it easily. Not only did I struggle but so did other people. No free parking really impacted our experience.
Stayed 6 nights in Dec 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Kangbeen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good alternative choice to nearby Hyatt Regent

A very good alternative to the nearby Hyatt Regent, if you need a reasonable price for a neat stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very helpful and friendly. The location is perfect for the trip. Many restaurants are nearby, and a Starbucks is on the second floor! Many previous reviews complained about the parking. However, we purchased the parking ahead of time ($35/day for non-festival seasons), and there is a connection between the parking structure and the hotel. So it is still very convenient for us!
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Clean. And the staff was extremely friendly!
Stayed 1 night in Jan 2025

8/10 Good

Rohanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean and quiet hotel. It was in the downtown area so it was very easy to get to everywhere from there
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly, Ballico

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to dining and the Superdome.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hampton

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Virginia

Travelled with family
Liked: Staff & service, amenities
I loved the room! It was clean, quiet, and nice size! Breakfast was great! I didn’t love the fact that only one elevator was working. There were times you would have to wait 10 minutes or longer on an elevator. But I would recommend Hyatt House and would stay there again!!
Stayed 2 nights in Jan 2025

6/10 Okay

Lorenzo B

Stayed 2 nights in Dec 2024

2/10 Terrible

Caleb

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t stay ever again.

10/10 Excellent

Demario

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Nakin, Martinsville

Stayed 5 nights in Dec 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 👍
Stayed 1 night in Jan 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel, well located

Clean, well located. No on site parking; garage next to hotel $35 for 24 hours big negative
Stayed 2 nights in Jan 2025

6/10 Okay

Kirsty

Travelled with group
Liked: Cleanliness

Average experience

Nothing to good or bad. The elevators are annoying. The service is ok but they seem detached from New Orleans, like they know very little about the culture. Very average. But everything was clean and breakfast is decent.
Stayed 7 nights in Dec 2024

10/10 Excellent

alemtsehay, gaithersburg

Stayed 1 night in Jan 2025

6/10 Okay

London

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
With the trouble we had getting to and from the parking garage, bouncing from elevator to elevator and then stairs to actually get to the parking garge I would have already rated this hotel pretty low for any parent traveling with small children and strollers. Not to mention the onsite parking is at a minimum 15$ for an hour all the way up to 35 dollars max once you exceed 12 hours. With fluctuations during superdome/smoothie king center events. So dang near everyday. I would recommend the hotel just charges guest 35$ daily at least then it is a flat rate, however thats not the case and only staying 3 nights 2 full days and leaving with a charge of parking over a 100 dollars is wild.
Stayed 3 nights in Jan 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025