Hyatt House New Orleans/Downtown

3.5 star property

Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Dinner served
Outdoor pool
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning

Explore the area

View map
1250 Poydras St, New Orleans, LA, 70113
  • Place, Caesars Superdome
    ‪5 min walk‬
  • Place, Smoothie King Center
    ‪8 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • City view

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Room One King Bed High Floor

9.4 out of 10
Exceptional
(24 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Two Queens High Floor

9.2 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

High Floor Studio King Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Room One King Bed

9.6 out of 10
Exceptional
(108 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Room Two Queens

9.4 out of 10
Exceptional
(69 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Studio King Suite

9.6 out of 10
Exceptional
(34 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(16 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Similar properties

About the area

New Orleans

With a stay at Hyatt House New Orleans/Downtown, you'll be centrally located in New Orleans, just a 3-minute walk from Caesars Superdome and 10 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Bourbon Street and 0.4 mi (0.6 km) from Smoothie King Center.

What's nearby

  • Caesars Superdome - 5 min walk - 0.5 km
  • Smoothie King Center - 8 min walk - 0.7 km
  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 16 min walk - 1.4 km

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Caesar’s Legends Club - ‬4 min walk
  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Walk-On's Sports Bistreaux - ‬3 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬5 min walk

About this property

Hyatt House New Orleans/Downtown

Hotel with an outdoor pool, 3-minute walk to Caesars Superdome
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 194 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, H Bar, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the poolside bar. A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 689 square feet (64 square meters) of space consisting of conference space and a meeting room.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.
H Bar - This bar serves dinner only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1017 out of 1324 reviews
Rating 8 - Good. 210 out of 1324 reviews
Rating 6 - Okay. 61 out of 1324 reviews
Rating 4 - Poor. 19 out of 1324 reviews
Rating 2 - Terrible. 17 out of 1324 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Briana

Stayed 1 night in Oct 2025

10/10 Excellent

Jonnese

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view from the 16th floor was beautiful! The complimentary breakfast was so nice! A little noisy at night being that it’s near a main street but perfect location. I would say 25 mins walk to bourbon street!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ralph

Stayed 3 nights in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Stayed 3 nights in Oct 2025

10/10 Excellent

Luis, Montebello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the Superdome. Although I flew out early and wad unable to enjoy breakfast, there are may options at a walkable distance from the hotel. Front desk staff was nice, helpful and professional. Our room was great. It was clean and well stocked, and it had a great view. I will definitely look to stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great area, and superb service. Definitely our top pick for our next trip to New Orleans.
Stayed 1 night in Oct 2025

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hyatt house was wonderful the breakfast the room everything inside the room I enjoyed my stay and I would definitely stay at the Hyatt house everytime I go there
Stayed 2 nights in Oct 2025

10/10 Excellent

Amber marne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, easy check in. Great breakfast choices.
Stayed 3 nights in Oct 2025

4/10 Poor

Holly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Julio Guzman was our bar tender, he was fantastic!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was so pleasant and made check in smooth. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Oct 2025

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged me twice for parking. I spoke to Eloisa who told me she knows they messed up and would be getting a refund. It has now been a week since my stay and no one will return my call anymore or answer. Please don’t stay with them. I have to go through my credit card company.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Oct 2025

10/10 Excellent

Kendall

Stayed 1 night in Oct 2025

10/10 Excellent

Lauriane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good. Just the parking is a bit tricky but they have their own parking garage.
Stayed 1 night in Oct 2025

10/10 Excellent

carlene

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our suite was clean and comfortable. We love the space and shower! Breakfast was wonderful and clean areas. Gotta make time for the pool next time
Stayed 2 nights in Oct 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The room was so nice and clean, the hotel is so close to everything. I highly recommend staying here. Also Tarya at the front desk had excellent customer service! So kind and accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dorethea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was AMAZING!!! I would stay again just for the breakfast😊
Stayed 2 nights in Oct 2025

8/10 Good

John Vale

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room is big with kitchen etc. and clean our shower leaked. Pool is not heated and cold no hot tub. Breakfast is not great low quality. The hotel area is great for stadiums and ww2 Museum its about 15 min to French Quarter. Walking or transit. Do not rent a car buy a jazzy pass. Good for all transit including street cars. Take 202 bus from airport both ways save yourself $150. Overall was good deal for the price.
Stayed 8 nights in Oct 2025

8/10 Good

Shontel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place when we visit N.O.
Stayed 1 night in Oct 2025

10/10 Excellent

Dexter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Oct 2025