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InterContinental New Orleans by IHG

4.0 star property

Photo gallery for InterContinental New Orleans by IHG

Exterior
Exterior
2 bars/lounges
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

Map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Mobility, Roll Shwr)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds, Accessible (Mobility, Roll Shwr)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed (Top Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (4177)
The price is NZ$225
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Crowne Plaza New Orleans French Qtr - Astor by IHG

About the area

New Orleans

With a stay at InterContinental New Orleans by IHG, you'll be centrally located in New Orleans, just a 4-minute walk from Canal Street and 6 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars New Orleans Casino and 0.7 mi (1.1 km) from National World War II Museum.

What's nearby

  • Canal Street - 4 min walk - 0.4 km
  • Bourbon Street - 6 min walk - 0.6 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • National World War II Museum - 14 min walk - 1.2 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

InterContinental New Orleans by IHG

Hotel with 2 restaurants, a short walk to Canal Street
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 484 guestrooms featuring LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 8330 square feet (774 square meters) of space consisting of a conference center and 19 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre (8,330 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 774 out of 1218 reviews
Rating 8 - Good. 261 out of 1218 reviews
Rating 6 - Okay. 92 out of 1218 reviews
Rating 4 - Poor. 46 out of 1218 reviews
Rating 2 - Terrible. 45 out of 1218 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ernest Luckett

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I dont like the cleanliness, all the other bearings was well worth it!
Stayed 1 night in Dec 2024

8/10 Good

Guilid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Mindy, Denham Springs

Travelled with partner
Liked: Amenities
It’s nice and clean. Valet is a bit slow though
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Stayed 1 night in Nov 2024

6/10 Okay

Timothy Ladd

Stayed 1 night in Dec 2024

10/10 Excellent

Bo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property excellent service, I’ll definitely be back for another visit
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place
I’ve never stayed here before and I was so amazed. The lobby was beautifully decorated for the holidays, the front desk personnel were so nice. We arrived earlier than expected and our room was ready, 3 hours early. Our room, a king premier was fabulous. It was so big compared to other hotels we’ve stay at in NOLA. The bathroom was nice, but the room over all was fantastic. We'll stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Stayed 4 nights in Dec 2024

4/10 Poor

Kalani

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated
Bathroom shower was broken
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly, Baton Rouge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the room was exactly as expected. I would definitely stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamillia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful the decor was done very tasteful and not over the top. The staff was very friendly. Justin checked in at least faily just to make sure everything was going well.
Stayed 2 nights in Dec 2024

8/10 Good

Alexander

Travelled with family
Liked: Staff & service
It was okay overall
Stayed 3 nights in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Rebekah

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Property is old and rooms are dimly lit and tub was peeling. Service was decent however, overly priced restaurants. Compared to Intercontinental San Diego this hotel is underwhelming and so is the food.
Stayed 3 nights in Dec 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed.
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and attentive. The hotel was clean with lots of amenities. I loved the Christmas display for the season, as well the room I stayed in. It was exactly what I wanted.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Neil

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The valet began our trip by asking for a tip before parking our car. When we went to check in, the hotel tried to charge an extra $100 because the booking didn’t show the correct amount. The shower sounded like the pipes were going to explode, which also made the shower handle fall off of the wall. You had to set the water temp and then remove the handle until finished so it would fall on you. We were also lucky enough to find spoiled seafood in the mini fridge…stunk up the whole room for 30 minutes after discovering!
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is gorgeous and in a historical district. We overall enjoyed our time at the hotel. However, our air conditioner went out the first day. We thought it was repaired but it did not work our entire stay. We paid entirely too much money to not have air conditioning. Also, we should not have to pay for the minibar. It’s New Orleans!
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Dec 2024

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even getting the larger square foot room we had a view of a parking garage, not desirable. This is the first time we have stayed at this hotel, there are definitely better options elsewhere in the city.
Stayed 1 night in Dec 2024

8/10 Good

shani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to service and great customer service was provided.
Stayed 1 night in Dec 2024