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JW Marriott New Orleans

4.5 star property

Photo gallery for JW Marriott New Orleans

Lobby
Exterior
Suite, 2 Bedrooms, City View, Corner
Outdoor pool, pool umbrellas, pool loungers
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
614 Canal St, (Entrance on 611 Common St), New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Guest Room, French Quarter View, 1 King

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Guest Room, French Quarter View, 1 King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Guest Room French Quarter View 2 Queen

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Guest Room French Quarter View 2 Queen

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Lounge Access Deluxe Guest Room 2 Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Lounge Access Deluxe Guest Room 2 Queens

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Lounge Access Deluxe Guest Room 1 King

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Lounge Access Deluxe Guest Room 1 King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for California King Deluxe Guest Room

In-room safe, desk, iron/ironing board, free cots/infant beds

California King Deluxe Guest Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Non Smoking, Corner

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, City View, Corner

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

The Westin New Orleans

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1543)
The price is NZ$742
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Westin New Orleans

About the area

New Orleans

A stay at JW Marriott New Orleans places you in the heart of New Orleans, steps from Canal Street and Bourbon Street. .This luxury hotel is 0.3 mi (0.6 km) from Caesars New Orleans Casino and 0.5 mi (0.8 km) from Audubon Aquarium.

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Caesars New Orleans Casino - 7 min walk
  • Ernest N. Morial Convention Center - 16 min walk
  • Caesars Superdome - 18 min walk

Getting around

  • Canal at Saint Charles Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 29 min drive

Restaurants

  • ‪Creole House Restaurant & Oyster Bar - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Palace Café - ‬1 min walk
  • ‪55 Fahrenheit at Marriott Lobby - ‬2 min walk

About this property

JW Marriott New Orleans

Luxury New Orleans hotel in New Orleans Central Business District with a 24-hour fitness center
JW Marriott New Orleans offers 501 air-conditioned accommodations with iPod docking stations and safes. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 501 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 23313 square feet (2166 square meters) of space consisting of conference space and 22 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Lobby Lounge - This bar serves light fare only.
Fogo de Chao - This steakhouse serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 53.00 per day; includes in/out privileges)

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 3.00-8.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Lobby Lounge
  • Fogo de Chao

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (23313 square feet)
  • Meeting rooms - 22

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Grab bar near toilet
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • iPod dock
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 3.00 to 8.00 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel New Orleans
JW Marriott New Orleans
JW New Orleans
JW New Orleans Marriott
Marriott JW New Orleans
JW Marriott New Orleans Hotel
Marriott New Orleans JW
New Orleans JW
New Orleans JW Marriott
JW Marriott New Orleans Hotel
JW Marriott New Orleans New Orleans
JW Marriott New Orleans Hotel New Orleans

JW Marriott New Orleans Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighboring areas are dirty
Stayed 3 nights in Nov 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Nov 2024

8/10 Good

Herman, Edgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Moji

Stayed 1 night in Nov 2024

10/10 Excellent

Jamarius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Israt

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I visited New Orleans to attend ANCC convention and liked my short stay at this hotel. Room/bathroom was clean and beautiful. The front desk staff stated during checkin that "I received $100 restaurant credit and $25 credits per day as an ANCC convention attendee". However, I was charged at the end and realized I was scammed. The manager (Katelyn Lucas) didn't resolved the problem! This event was surprising and upsetting! I hope some one can resolved this issue.
Stayed 3 nights in Oct 2024

2/10 Terrible

Georgina Delali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at the property gave wrong information to I and my group and we got bill for that. When we spoke with the manager she said ohh we are sorry for the miscommunication but there’s nothing I can do.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this place!
The check in process was easy, the staff was amazing, the room was nice, clean and spacious. The bar had a nice ambiance. Check out was easy- valet was quick. Price was high but expected due to Taylor Swift weekend but thankfully you all made it worthwhile.
Stayed 1 night in Oct 2024

6/10 Okay

Anet

Liked: Cleanliness
Customer service has room for improvement.
Stayed 5 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In room dining.
The only thing I will say is the consistency, with the portion sizes of the food &/or drinks received from room service was not the same, it fluctuated.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Stayed 2 nights in Oct 2024

10/10 Excellent

Kelli

Stayed 2 nights in Oct 2024

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing weekend here! I will be telling my friends to book here for their trips to NOLA
Stayed 2 nights in Oct 2024

10/10 Excellent

Adarryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the french quarter but allowed you to escape the party when you wanted
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience at JW Marriott & would definitely stay again if we came back. Convenient & so many great dining options right around the corner.
Stayed 1 night in Oct 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we Love this Place! This is where we stay every time we come to town
Stayed 2 nights in Oct 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Our stay at the JW Marriott in New Orleans was great. The staff was exceptional. The bar area was great, nice and quiet at times.
Stayed 3 nights in Sep 2024

10/10 Excellent

jimena

Travelled with family
Liked: Cleanliness, amenities
Nice property - well located
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Sep 2024

2/10 Terrible

Devin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got double charged while staying at this hotel.
Stayed 3 nights in Sep 2024