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Maison St Charles

3.0 star property

Photo gallery for Maison St Charles

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Property grounds
Reception
Suite, 2 Bedrooms

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • Port of New Orleans
    ‪3 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool)

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 3
  • 1 King Bed

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The price is NZ$146
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includes taxes & fees
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About the area

New Orleans

Located in New Orleans (Central City), Maison St Charles is within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.1 mi (1.8 km) from Caesars Superdome and 1.2 mi (1.9 km) from Bourbon Street.

What's nearby

  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 15 min walk - 1.3 km
  • Canal Street - 3 min drive - 2.0 km
  • Port of New Orleans - 3 min drive - 2.1 km
  • Bourbon Street - 3 min drive - 2.0 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

Hotel with a 24-hour fitness center, a quick walk to National World War II Museum
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy seafood at Mr. Eds Seafood, a seafood restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are served on weekdays from 8:00 AM to 10:00 AM and on weekends from 9:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 9:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Maison St Charles Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1012 reviews
Rating 8 - Good. 241 out of 1012 reviews
Rating 6 - Okay. 158 out of 1012 reviews
Rating 4 - Poor. 80 out of 1012 reviews
Rating 2 - Terrible. 93 out of 1012 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

James, Ridgecrest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t remember the lady’s name at the front desk but she was very helpful in telling us to get a trolley pass to save money while we explored New Orleans.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Adam

Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Stayed 1 night in Jan 2025

4/10 Poor

Joan

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Location
Stayed 1 night in Jan 2025

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will continue to come back

It was nice and cozy. Second time staying and will continue to book. Staff is friendly and helpful
Stayed 2 nights in Jan 2025

4/10 Poor

Teresa

Disliked: Cleanliness
Shower had black mold and room looked worn. Charged additional parking for across the street.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jawara

Stayed 5 nights in Dec 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness
Nice location for walking to activities. Room was not stocked with enough towels for the 4 people booked to stay in our room. Bathroom and room need a little TLC; bath drain clogged, no holder for hand soap bar which became a mess on the sink after a few days, shower room needs an overhaul to improve dingy feel, missing artwork from walls with hardware still present. Free breakfast was included in our stay at time of booking but my credit card continued to be charged each morning for breakfast even after a daily discussion with the desk staff regarding the mistake. Location felt safe but was noisy due to surrounding area and poor insulation of the walls. Breakfast buffet was mediocre.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathan

Stayed 3 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Stayed 1 night in Dec 2024

6/10 Okay

Bryanna

Stayed 1 night in Dec 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Nice amount of dining experiences around the hotel. The environment felt friendly and nice. Love the Street car that passes right in front of the hotel. It adds to the experience. I think it’s great!!
Stayed 1 night in Dec 2024

10/10 Excellent

chad m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely work in progress

The location was great, and I loved the New Orleans looking feel of the property. The restaurant on site was a great place for drinks at the end of a long day. The linens were crisp, clean, and so soft there was some construction and property improvements going on, so I gave it four stars for cleanliness, but the crew was very polite and Taking great care of the property
Stayed 2 nights in Dec 2024

2/10 Terrible

Cinthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Aquil

Liked: Staff & service
Disliked: Property conditions & facilities

Great Staff horrible property don’t stay here

When I first checked in the room I got was under construction with holes in the wall and beer cans on the floor. My second room was pretty decent, but then they overcharged me $243.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

INGRID

Stayed 5 nights in Oct 2024

4/10 Poor

Lakisha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldnt stay again

It was an older hotel. The room floors were not clean. Bed mot comfortable and was juat outdated and worn.
Stayed 1 night in Oct 2024