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Maison St Charles

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Maison St Charles

Exterior
Lunch and dinner served, seafood
Reception
Children's play area - outdoor
Outdoor pool, open 10 AM to 10 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Bar
  • Hot tub

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    ‪6 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool)

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(16 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

7.6 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

Located in New Orleans (Central City), Maison St Charles is within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.1 mi (1.8 km) from Caesars Superdome and 1.2 mi (1.9 km) from Bourbon Street.

What's nearby

  • National World War II Museum - 6 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Caesars Superdome - 2 min drive
  • Canal Street - 3 min drive
  • Port of New Orleans - 3 min drive

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

Hotel with a 24-hour fitness center, a quick walk to National World War II Museum
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy seafood at Mr. Eds Seafood, a seafood restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are served on weekdays from 8:00 AM to 10:00 AM and on weekends from 9:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 9:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 25.0 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 14.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 130
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1008 reviews" "
Rating 8 - Good. 251 out of 1008 reviews" "
Rating 6 - Okay. 162 out of 1008 reviews" "
Rating 4 - Poor. 92 out of 1008 reviews" "
Rating 2 - Terrible. 93 out of 1008 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches and Mold
Please look at the photos! The hotel room had stains on the walls, mattress, curtains, floorboards, and lamp shades. The bedding felt like it had crumbs between the sheets, even after we asked the cleaners change them. The bathroom had mold and because of the design of the shower the floor would always get wet. Worst of all there were cockroaches, which conveniently didn’t come out till our last night. Hotels.com did nothing to help us find new arrangements. Please learn from my mistake. Do not come here.
Stayed 5 nights in Oct 2024

4/10 Poor

Poul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Amenities
Maison St Charles was a great little hotel that was well located. It was close to French Quarter and Garden District and could be walked from with ease. The room was simple but fine. The courtyard was a wonderful space to relax and read in. The pool was very special and we both used in the evening before dinner. I highly recommend this hotel.
Stayed 7 nights in Oct 2024

10/10 Excellent

JoJean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay Hotel Maison
Perfect location, beautiful grounds, friendly staff.
Stayed 3 nights in Oct 2024

8/10 Good

Sammy Alexander

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Teagun

Stayed 1 night in Sep 2024

10/10 Excellent

MARISELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just like how close it was to the football stadium, friendly stuff and clean rooms.
Stayed 1 night in Oct 2024

8/10 Good

Brittney

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was pretty along with it was safe. The room wasn’t very clean. It wasn’t terribly dirty but just looked and felt stagnant.
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre

Stayed 2 nights in Oct 2024

6/10 Okay

OKSANA

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in New Orleans many times but this was the first time at Maison St, Charles and it was my favorite accommodations ever in N.O. The location and especially the incredible, friendly staff sets this unique and beautiful property apart. Thank you so much Maison St. Charles for exceeding expectations all the way around, will definitely be seeing you again!
Stayed 3 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick holiday
The location of this quaint hotel was perfect. The streetcar was right across the street and went to many great areas. The pool area was nice. The staff was friendly and helpful with recommendations. I will stay here again if i am back in New Orleans.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Aric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t do it
Stayed 3 nights in Oct 2024

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The lobby workers were very nice my key card stopped working and one of the staff took care of it with no issue:)
Stayed 2 nights in Oct 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in for the weekend and to watch the Saints play. Check in was quick and efficient, staff friendly. The parking lot was on a side street next to the hotel, and the gate closest to it was chained, but it wasn’t a lot further to get into the property itself. This is an older hotel, so bear that in mind when booking. Room was clean and comfortable. The first morning we had trouble getting the water warm, second morning we showered earlier in the morning and did fine. Area very walkable, streetcar runs in front of the hotel. We’d stay there again
Stayed 2 nights in Oct 2024

8/10 Good

Cornelius

Travelled with family
Liked: Staff & service, amenities
I think this place is great for people like me and my family. It was very quiet and had a some good food close by. Great staff and very knowledgeable about what is close.My only complaint is the bathroom and the condition of the furniture in room. Toilet moved every time you sat down and got up. Shower small and only has a half of glass, so water gets everywhere. The ice machine by my room did not work and pool and jacuzzi small. Overall though I think this is a great place the beds are amazing and when I say amazing I mean amazing, very comfortable. I appreciate the location and the place overall. Will come back anytime.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Parking should be included. Imagine my surprise when I was asked to pay $29.95 per night……
Stayed 3 nights in Oct 2024

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for biz traveller attending convention
Stayed 7 nights in Oct 2024

8/10 Good

Jennifer A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Mingu

Liked: Staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The yard cats were cool, the staff were polite. The hot tub was cold, there was a 1 inch gap under the door no door sweep, the paint looked like somebody just threw it on the wall there were drips on everything. There was no in room coffee maker. And the transition strip on the tile was installed backwards, I must have stubbed my toes a dozen times.
Stayed 5 nights in Oct 2024

4/10 Poor

Rolnis

Disliked: Cleanliness
Stayed 4 nights in Oct 2024

6/10 Okay

Suzanne

Business traveller
Disliked: Property conditions & facilities
Novel concept with cool places to sit. Showers were very modern and clean. Property is very run down and although the bedrooms were clean, everywhere else was filthy and worn. Staff were nonchalant and the "security guards" didn't instill me with confidence that they even were security guards.
Stayed 2 nights in Oct 2024

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024