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Sonesta ES Suites New Orleans Convention Center

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Private kitchen
Lobby
Exterior
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    5 min walk
  • Magazine Street
    5 min walk
  • National World War II Museum
    6 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 43.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Suite, Multiple Beds (One Bedroom)

Suite, Multiple Beds (One Bedroom)

  • 46.3 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 82.6 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 43.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites New Orleans Downtown

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.1 out of 5, Very good, (1052)
The price is NZ$220
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Sonesta ES Suites New Orleans Downtown

About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk
  • National World War II Museum - 6 min walk
  • Canal Street - 14 min walk
  • Caesars New Orleans Casino - 14 min walk
  • Port of New Orleans - 19 min walk

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Pêche - ‬4 min walk
  • ‪Gus's World Famous Fried Chicken - ‬4 min walk
  • ‪Cochon - ‬3 min walk
  • ‪Lucy's Retired Surfers Bar & Restaurant - ‬5 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, a short walk to National World War II Museum
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (700 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 105
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 77
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 85
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1221 out of 2132 reviews" "
Rating 8 - Good. 509 out of 2132 reviews" "
Rating 6 - Okay. 207 out of 2132 reviews" "
Rating 4 - Poor. 91 out of 2132 reviews" "
Rating 2 - Terrible. 104 out of 2132 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamaal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to lots of local food options. 10 minutes away from casino and the outlets. Nice location
Stayed 4 nights in Sep 2024

10/10 Excellent

Lola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was comfortable and clean! Breakfast was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful apartment and breakfast! However, the bed was terribly hard and my back was killing me the 1st morning. So... we ended up putting the couch mattress on the bed. My back didn't hurt after that. The staff were AMAZINGLY friendly and I'd come back just because of that.
Stayed 4 nights in Sep 2024

8/10 Good

Richard, Marblehead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory, Shelbyville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, the staff was friendly. The site are roomie and clean and the complimentary was good. Kudos to the valet staff Will and Donerll they were very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Great bang for the buck
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Arnelle

Liked: Cleanliness
Disliked: Staff & service
Initially i was very impressed. We got there and the lady booked us in a bit earlier and we were happy. The room is great. Then we noticed the bed is extremely small, I am not even sure it is a full bed. We decided to let it go and enjoy our trip. Saturday after a very long day, we came to our room trying to rest and suddenly all we hear are drills and banging and horrible loud noise. I left it for about an hour and became extremely aggitated, i went to the front desk and complained and all the lady said was "they are fixing doors, nothing we can do about it" there was no prior notice and we were right next to the maintenance. Then i told her about the small bed *on our booking it sayd Queen bed" and she said thats all the beds they have, next time i should book downtown if i want a king bed. Everything else was great, but this just put me off to the point that i wont recommend the place or come back
Stayed 4 nights in Sep 2024

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Isabel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is nice but the place need help. The matress in the fofa bed was filty durty i ask for a cover it never arrived. The property have no parking only valle parking for $50 per night. No one tell you the u can park for $10 next door and free at night in the street. The breakfast is a joke. Over all i would never stay there again. Avoid at all cost
Stayed 5 nights in Sep 2024

8/10 Good

Elsie Ann

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay. Room was spacious. Very comfortable bed. The AC was incredibly cold, a little loud but ok. The full size fridge was appreciated. I would come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Austin James

Stayed 1 night in Sep 2024

10/10 Excellent

Michael Gerard, North Andover

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice
Stayed 7 nights in Sep 2024

8/10 Good

Valencia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk lady was extremely rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and the price was great! It was also close to the Quarter. The staff were friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Carletha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Aren

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was walking distance loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bobby

Stayed 3 nights in Sep 2024

6/10 Okay

Jairo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One staff group was so jolly and appreciative. The other group with Mgr was so un helpful. Nothing was even tried to accommodate.
Stayed 2 nights in Sep 2024