Sonesta ES Suites New Orleans Downtown

3.5 star property

Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Saenger Theatre
    ‪5 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds

  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom Suite - King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Efficiency)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom King Beds)

  • 76 sq m
  • Sleeps 5
  • 2 King Beds

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

  • 106 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds (Two Bedroom)

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Downtown in New Orleans (New Orleans Central Business District), you'll be a 3-minute walk from Canal Street and 8 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.8 mi (1.3 km) from Caesars New Orleans Casino.

What's nearby

  • Canal Street - 3 min walk
  • Bourbon Street - 8 min walk
  • Caesars Superdome - 9 min walk
  • Smoothie King Center - 13 min walk
  • Caesars New Orleans Casino - 15 min walk

Getting around

  • Tulane Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Fiery Crab Seafood Res - ‬3 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪Chapter IV - ‬3 min walk
  • ‪Cajun Mikes Pub 'N Grubb - ‬6 min walk
  • ‪Ruby Slipper Cafe - ‬5 min walk

About this property

Sonesta ES Suites New Orleans Downtown

Hotel with free breakfast, a short walk to Canal Street
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 190 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Downtown. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 558 out of 1140 reviews
Rating 8 - Good. 281 out of 1140 reviews
Rating 6 - Okay. 139 out of 1140 reviews
Rating 4 - Poor. 72 out of 1140 reviews
Rating 2 - Terrible. 90 out of 1140 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

WAYNE

Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Stayed 1 night in Nov 2024

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Long wait to check in. Once we got settled in our room, we turned the tv on and it wouldn’t work. We tried to call down to the desk using the phone in the room but it doesn’t work. Keira, from the front desk, said that they’re working on the phone systems currently when I actually called her on my own cell phone. I explained that our TV was not working we couldn’t access the channels and she said she’d send the maintenance guy up. He arrived shortly afterwards and couldn’t seem to figure out what the problem was and said he would get back to us. He did mention that we may have to move to a new room. Half an hour later we still haven’t heard from him so again I called Keira at the front desk on my cell phone and she apologized and said yes we would have to move to another room. She personally brought the keys up to me to the new room. Both her and I went to the new room and tried the TVs there which worked and came back down looking for a luggage cart to move all of our stuff that we brought w us to our new room. We couldn’t find the luggage cart. So three trips later by both of us , my boyfriend and I, we got settled in our room. The lamp in the main bedroom / common area did not work. But at least the TV worked I guess I could say.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
I enjoyed our stay. It was quiet and clean on the 5th floor. Breakfast was fabulous. I was not wild about the $250 hold but that’s life, I guess. I would recommend this location.
Stayed 3 nights in Nov 2024

8/10 Good

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ahsiyah Charles was absolutely fantastic! He saved my reservation and I really appreciate his help. The only thing I didn’t like was the shower. The water fell on the floor so easily and it was always cold because of the half-glass shower door.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andre, graniteville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service
This property did not honor my reservation, they canceled my reservation! Had me looking for another hotel @ 9 pm @ night which is not safe for me being a women!
Stayed 2 nights in Nov 2024

10/10 Excellent

juleen lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Very clean. It was my husbands birthday and they gave us two little cakes and a snack bag. Super nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Tammy Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Higher than normal homeless population in this area. No issues, just elevated caution.
Stayed 1 night in Nov 2024

6/10 Okay

Joan

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Property itself was great as far as upkeep and location Reserved a King Bed room Got one with 2 beds Let the front desk know 3 times Said only the Manager could do anything. Asked gain to Sunday for the manager, again they said she/he would call us. Nothing Paid to valet our car $45 per night Saturday our car sat on the street all night and into Sunday afternoon.
Stayed 2 nights in Nov 2024

2/10 Terrible

Renee R

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I found a baby roach in the bathroom on my last night. I noticed mole in the bathroom shower. I requested an upgrade for my room. I was unable to get an upgraded room. The hotel advertised a bar/restaurant in the hotel. The bar/restaurant was closed down. There are homeless people sleeping right outside the hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Jazz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed having a full size fridge in the room. Kitchenette is a really nice plus, just didn't get to take advantage in my two day stay. Clean bathroom and bedding. Staff was very nice. Definitely would stay here again, especially with the convenient location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and nice gym! Treadmile machine turned off on me while using it. 2nd machine from the right wall. Other than that. Good gym good rooms and good stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Danielle

Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at this centrally located hotel. It was clean, staff was super nice and attentive. Our room was fantastic! It was large enough for our family. Plus, the beds were super comfortable!!
Stayed 1 night in Nov 2024

10/10 Excellent

AKIRA

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Migbaru Keffale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an ideal place for guests.
Stayed 7 nights in Nov 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

4/10 Poor

David

Travelled with family
Disliked: Staff & service
TV’s doesn’t work, no one ever answers the phone at front desk, coffee machine was broken and needed replaced.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dominico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo, Limpio y espacioso Buen desayuno
Stayed 4 nights in Nov 2024

6/10 Okay

LH

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room type I reserved was not available at check-in and the room I received instead was sub-par. I wasted half a day the next day waiting for the room I reserved to be cleaned and available to me. I was given a run-around when I wanted to speak to the manager and never was able to connect with her over my 4 day stay.
Stayed 4 nights in Nov 2024