Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This eco-certified hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.
What's nearby
Ernest N. Morial Convention Center - 4 min walk - 0.3 km
Canal Street - 8 min walk - 0.7 km
Caesars New Orleans Casino - 9 min walk - 0.8 km
Port of New Orleans - 15 min walk - 1.3 km
Bourbon Street - 16 min walk - 1.4 km
Getting around
St Charles at Girod Stop - 7 min walk
New Orleans Union Passenger Terminal - 17 min walk
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
Restaurants
Fulton Alley - 4 min walk
Ruth's Chris Steak House - 4 min walk
Ernst Cafe - 3 min walk
Mulate's - 2 min walk
Pêche - 4 min walk
About this property
The Mercantile Hotel New Orleans
Eco-certified hotel with free breakfast and a 24-hour front desk
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Valet parking on site (USD 45 per day; includes in/out privileges)
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Things to do
Arcade/game room
Art gallery
Family friendly
Arcade/game room
In-room kitchenette
In-room microwave
In-room refrigerator
Living room
Separate bedroom
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Business services
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Kitchenette
Microwave
Refrigerator
More
Air conditioning
Desk
Heating
Individual decor
Iron/ironing board
Laptop workspace
LED lighting
Living room
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Valet parking fee: USD 45 per day (in/out privileges)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans
The Mercantile Hotel New Orleans Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel overall is beautiful nice rooms, but was very hot. We changed rooms and the air was a lil better but had to get maintenance to fix air, the air is ran off a water boiler. If the air worked through out my stay I would have gave them a ten, but I can’t stay there anymore bc of the air I like for my room to be cool.
sheree
Stayed 2 nights in Jan 2025
10/10 Excellent
Equasia
20 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Equasia
Stayed 1 night in Dec 2024
4/10 Poor
Hua
Travelled with family, Travelled with family and small children
The room looked pretty nice upon arrival, but as time passed, the problems started to surface. There were piles of dust around the corner. The bath tub was super clogged and it filled up quickly after only a minute. There were only two bath towels for a reservation of four people with the edges of the towel shedding off. Someone was smoking in the elevator area which filled our room with very uncomfortable smells. Not recommend, especially if you are traveling with children.
This property was really surprising clean comfortable and cute. The staff were kind and considerate as well as professional. Loved the location and the rooms
Good service, the coffee machine wasn't working but they brought a little one to service everyone, good breakfast.
I love to have a security box in my room, good pressure of water, everything was good.