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The Mercantile Hotel New Orleans

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
View from property
Executive Suite, 1 King Bed | City view
Lobby lounge
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking available

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    4 min walk
  • Canal Street
    8 min walk
  • Caesars New Orleans Casino
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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for 1 night
includes taxes & fees
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About the area

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This eco-certified hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk
  • Canal Street - 8 min walk
  • Caesars New Orleans Casino - 9 min walk
  • Port of New Orleans - 15 min walk
  • Bourbon Street - 16 min walk

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified New Orleans hotel in New Orleans Central Business District with free breakfast
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Art gallery

Family friendly

  • Arcade/games room
  • Kitchenette
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1040 reviews" "
Rating 8 - Good. 219 out of 1040 reviews" "
Rating 6 - Okay. 106 out of 1040 reviews" "
Rating 4 - Poor. 45 out of 1040 reviews" "
Rating 2 - Terrible. 42 out of 1040 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was super easy and Donna was very welcoming and upgraded me to a executive king suite. The complimentary breakfast was good and the hot food was fresh and everything was well stocked. The room was nice a little worn on some surfaces but very clean. The air conditioner was great kept the room very cool my entire stay. I will definitely book this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel! What a New Orleans experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Cejada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, walking distance from a lot of restaurants my room had a good view of the city and the bar was amazing
Stayed 3 nights in Sep 2024

6/10 Okay

Dione

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I love every bit of it will be back
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Sherlinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice & I will book again when I'm in New Orleans.
Stayed 3 nights in Sep 2024

8/10 Good

Brian

Travelled with partner
It was nice. Record player in our room did not work! It would have been nice if the bar opened before 6pm. Had an awesome breakfast! Close to everything we wanted to go to!
Stayed 2 nights in Sep 2024

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price point but the hotel needs a self-park option that they can recommend. If you didn’t use valet they seemed to say, well you’re on your own just look on your own. Room was good. Bed firm. Property showing some age overall and needs refreshing. Almost all staff I interacted with were welcoming. Not a bad location overall.
Stayed 1 night in Sep 2024

10/10 Excellent

Conner

Stayed 1 night in Aug 2024

8/10 Good

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Fredrick, Rock Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating allowing me to check in early after all of the chaos around Hurricane Francine with me flying on from out of state. Very appreciative!! 😊
Stayed 1 night in Sep 2024

10/10 Excellent

Velvet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic, closed to restaurants, always clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Jerrall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriella

Stayed 2 nights in Aug 2024

10/10 Excellent

Jamil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very large. Everything neatly clean and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Abel

Stayed 2 nights in Aug 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 2nd time at The Mercantile Hotel & I enjoyed. There was a room mix up but it was resolve right away. I stayed in the executive King suite, which was spaceous & had a nice cityview. Bourbon St is about a 20min walk & the location is walking distance to the art district as well. There are plenty of restaurants in walking distance.There is continental breakfast provided in the mornings from 7-10. I suggest adding more fruit options like bananas for those who don't eat meat.There are a few take aways. The toilet seat & handle needs maintenence. They were loose. The microwave was outdated & you had to turn the nozzle to heat your food. Lastly, there were no Mercantile robes in the executive king suite. I assumed since there was one in the regular king suite I stayed in last year, there would be one in the executive. There were other guests walking around in their robes. It's not a deal breaker, just an observation. All in all, I enjoyed & will be back.
Stayed 5 nights in Aug 2024

10/10 Excellent

Paramjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Unique
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love ❤️ it
Will be back
Stayed 1 night in Sep 2024

2/10 Terrible

Kennicia

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Usha

Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2024

10/10 Excellent

Jianan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Mercantile. Rooms were spacious and clean. The record player with the jazz albums were a nice touch. The location was just close enough to walk to the French Quarter, but not too close so it was quiet enough around the hotel. Lots of dining options in the area. Would definitely stay again next time we visit the city.
Stayed 3 nights in Aug 2024