Red Roof Inn & Suites Newport News

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn & Suites Newport News

Reception
Exterior
Exterior
Desk, laptop workspace, blackout curtains, free WiFi
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
16890 Warwick Boulevard, building A, Newport News, VA, 23603
  • Fort Eustis
    12 min walk
  • Lee Hall Mansion
    4 min drive
  • Colonial National Historical Park
    16 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    38 min drive

Room options

Superior Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newport News

With a stay at Red Roof Inn & Suites Newport News in Newport News (North Newport News), you'll be within a 15-minute drive of Christopher Newport University and Fort Eustis. .This hotel is 7.6 mi (12.2 km) from Busch Gardens Williamsburg and 14.2 mi (22.9 km) from College of William and Mary.

What's nearby

  • Fort Eustis - 12 min walk - 1.0 km
  • Lee Hall Mansion - 4 min drive - 3.0 km
  • Water Country USA - 14 min drive - 17.5 km
  • Busch Gardens Williamsburg - 15 min drive - 12.2 km
  • College of William and Mary - 19 min drive - 23.0 km

Getting around

  • Williamsburg Transportation Center - 19 min drive
  • Norfolk Intl. Airport (ORF) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Fu Leen Palace - ‬3 min drive
  • ‪IHOP - ‬3 min drive
  • ‪Burger King - ‬6 min drive

About this property

Red Roof Inn & Suites Newport News

Newport News hotel in North Newport News with a seasonal outdoor pool and a 24-hour front desk
Red Roof Inn & Suites Newport News offers 101 air-conditioned accommodations with blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and toothbrushes and toothpaste. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from August 31 to May 31
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Mulberry Inn Plaza at Fort Eustis
Mulberry Inn Newport News
Mulberry Newport News
Mulberry Inn Plaza Fort Eustis Newport News
Mulberry Inn Plaza Fort Eustis
Mulberry Plaza Fort Eustis Newport News
Mulberry Plaza Fort Eustis
Mulberry Inn
Red Roof & Suites Newport News
Red Roof Inn Suites Newport News
The Mulberry Inn Plaza at Fort Eustis
Red Roof Inn & Suites Newport News Hotel
Red Roof Inn & Suites Newport News Newport News
Red Roof Inn & Suites Newport News Hotel Newport News

Red Roof Inn & Suites Newport News Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1030 reviews" "
Rating 8 - Good. 256 out of 1030 reviews" "
Rating 6 - Okay. 142 out of 1030 reviews" "
Rating 4 - Poor. 125 out of 1030 reviews" "
Rating 2 - Terrible. 205 out of 1030 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Shonte

Stayed 1 night in Aug 2024

10/10 Excellent

Rodlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

TaiLana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about the stay. I booked five rooms. After booking, I communicated with Red Roof several times before we arrived. I was assure that all of our rooms would be in the same building, on the same floor. Only to find out once we arrived that they sold two of our rooms. So myself and my club were scattered. And was basically told that it nothing that could be done, and wasn't offered any compensation. I asked if our reservation could be moved to another Red Roof, and was told that it couldn't because I had already paid for them over the phone. Which I later found out was not the policy. She told me had I not paid for them, then we would've been able to go somewhere else. Upon checking out the room, I discovered that they looked NOTHING like the fi e King suites I had reserved. The mattresses were nasty, there hols in the walls, smw fixtures were loose, the air conditioner in my room was so flirty, that I didn't even turn it on. And it was hot. Then I had company. I killed a roach on the back of the sink, and I witnessed two of them playing tag behind the refrigerator. And let's not talk about the surroundings. It looked like we booked at a MOTEL. People were actually living in those rooms. We witnessed one room that had six people in it, and more was climbing in and out the window. People were cooking in three on hotplates, and it smelled awful. This was by far the worst hotel that I've ever stayed in, and will never stay in again.
Stayed 2 nights in Aug 2024

8/10 Good

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly feel we deserve a free stay at a different red roof inn or half our money back we have pictures of the room and showed them to the staff and they did nothing about it
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water was turn off a couple days before I checked in and you can smell it on the property the microwave didn’t work there was hair in the tub and in the bad and the sheets was dirty
Stayed 1 night in Jul 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Lynn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience limited access to pool gym was closed, the floors were sandy and bed bugs. Staff was rude and unpleasant to talk to. Don't waste your money
Stayed 4 nights in Aug 2024

8/10 Good

ZACCHAEUS

Stayed 1 night in Aug 2024

8/10 Good

Jared

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
PUBIC HAIRS ON BATHROOM WALLS COULD BE CLEANED BETTER BEFORE RENTING ROOM! SO NASTY. NO MICROWAVES IN ANY OF THE ROOMS FROM WHAT I UNDERSTAND. PAID FOR THAT DIDNT RECEIVE. GAME ROOM BROKEN! EXERCISE ROOM BROKEN. SECURITY DOOR BROKEN! NEEDS SOME TLC
Stayed 1 night in Aug 2024

8/10 Good

Drake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property itself didnt like that when i tried to connect the wifi to my devices it wouldnt let me even after using the correct password. i requested turn down service multiple times and didnt get it they gave me fresh towels but didnt change the sheets or anything but outside of that a nice place
Stayed 4 nights in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Devonte

Disliked: Cleanliness, staff & service, property conditions & facilities
Moldy no microwave TV didn’t work properly
Stayed 1 night in Aug 2024

10/10 Excellent

Wynter

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a terrible place...I arrived late, late after a delayed flight and was "greeted" by a rude dude behind the counter and sent to a separate building at 1:30 in the morning only to see hoodlums hanging out blasting music in their cars right outside the doors. Walk inside and blasted by the strong smell of active weed smoking. Pushed hard on the door to my room to see the safety latch was broken off and heard partying and large dogs barking all night. Greeted by spiders in the shower...apparently everyone else but me was invited to a party. Awful, terrible establishment. Run for the hills!
Stayed 1 night in Aug 2024

6/10 Okay

Jaketia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Affordable
It was decent
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a upgraded room for the reason it was gonna be clean and easy process , i had to switch my first room Because of cockroaches everywhere , including bed, my second room i got swithed to was also infested , i dont do cockroaches especially where i sleep. The staff member the second time offer me a refund beacuse of it but told me to wait til manager was in to process. Still waiting .
Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Travelled with group
Disliked: Cleanliness, room comfort
Dirty but pleasant staff
Well the tv was broke and people faces had red. I don’t think the floor had been mopped all year . I debate on if they even changed the sheets as I found very long brown hair in the bed and I have short blond. I only had 1 tiny garbage can and no garbage bag. But I had good service from staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Megan

Disliked: Amenities
Nasty
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly but Unclean
The staff was kind and check-in was efficient. However, the room did not meet expectations. There were no towels, the sheets were stained and appeared unwashed, the floor was covered in hair, and the window was left open with a nail preventing it from closing. I had to remove the nail myself to secure the room. While I didn't expect luxury, basic cleanliness would have been appreciated.
Stayed 1 night in Jul 2024

8/10 Good

Aaliyah

Stayed 2 nights in Jul 2024

4/10 Poor

Diamond

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Honestly they had me fooled.. The pictures they have are pretty accurate but the conditions of the hotel are not ! As soon as I shut the door to the room I noticed that it was a big gap at the bottom of the door big enough for someone to slide a phone through , I had to tuck a towel in the door . The Ac unit had rocks inside of it , the curtain was broke , in the shower the ceiling paint was peeling and the shower head was leaking and splashing water out everywhere. Then I seen bugs on the bathroom floor and as soon as I seen them I immediately called the front desk then she proceeded to tell me “ they probably came in through the door “ so they’re aware of the problem but choose not to fix it . Then I asked what would be done for the inconvenience and she placed me on hold and never came back on the phone. Don’t waste your money , don’t waste your time , just take the time to do your research and I’m sure you’ll find a better place to stay . Maybe if they would have done something about the issue or acknowledged the problem but I do not think they care they’re only there for a paycheck .
Stayed 1 night in Jul 2024