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Red Roof Inn & Suites Newport News

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn & Suites Newport News

Reception
Combined shower/bathtub, towels, soap, shampoo
Suite, 1 King Bed, Non Smoking, Kitchenette
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
16890 Warwick Boulevard, building A, Newport News, VA, 23603
  • Fort Eustis
    12 min walk
  • Headlights
    1 min walk
  • Williamsburg Transportation Center
    19 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    38 min drive

Room options

View all photos for Superior Room, 2 Double Beds, Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Superior Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Superior Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Double Beds, Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Newport News

Located in Newport News (North Newport News), Red Roof Inn & Suites Newport News is within a 5-minute drive of Fort Eustis and Lee Hall Mansion. .This hotel is 7.6 mi (12.2 km) from Busch Gardens Williamsburg and 14.2 mi (22.9 km) from College of William and Mary.

What's nearby

  • Fort Eustis - 12 min walk
  • Lee Hall Mansion - 4 min drive
  • Water Country USA - 14 min drive
  • Busch Gardens Williamsburg - 15 min drive
  • College of William and Mary - 19 min drive

Getting around

  • Williamsburg Transportation Center - 19 min drive
  • Norfolk Intl. Airport (ORF) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Fu Leen Palace - ‬3 min drive
  • ‪IHOP - ‬3 min drive
  • ‪Burger King - ‬6 min drive

About this property

Red Roof Inn & Suites Newport News

Newport News hotel in North Newport News with a seasonal outdoor pool and a 24-hour front desk
Red Roof Inn & Suites Newport News offers 101 air-conditioned accommodations with blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and toothbrushes and toothpaste. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from August 31 to May 31
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Mulberry Inn Plaza at Fort Eustis
Mulberry Inn Newport News
Mulberry Newport News
Mulberry Inn Plaza Fort Eustis Newport News
Mulberry Inn Plaza Fort Eustis
Mulberry Plaza Fort Eustis Newport News
Mulberry Plaza Fort Eustis
Mulberry Inn
Red Roof & Suites Newport News
Red Roof Inn Suites Newport News
The Mulberry Inn Plaza at Fort Eustis
Red Roof Inn & Suites Newport News Hotel
Red Roof Inn & Suites Newport News Newport News
Red Roof Inn & Suites Newport News Hotel Newport News

Red Roof Inn & Suites Newport News Reviews

Reviews

6.8
Rating 10 - Excellent. 293 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 121 out of 1001 reviews" "
Rating 2 - Terrible. 203 out of 1001 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet good staff
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived the desk clerk seemed unprepared for my visit, and was clearly unhappy that I did not want a second-floor room. At 70, I prefer not to try to carry my bags upstairs. He worked on the computer for a few minutes and checked in the other room and finally put me in room 174. When my granddaughter helped me put my things in the room I was surprised and disappointed at how sparse it was. Upon further looking around, I discovered that the room did not appear to have been used in a while and was not ready for guests. The room was stale and smelled of cigarette smoke, mildew and a little like marijuana. The floor was dirty, there was only one bath towel thrown haphazardly on the bathroom towel rack and a washcloth on the towel bar by the sink that looked like it had been used. I ran out of toilet paper on the second day, and although I asked the maid for some, she never brought it. I bought my own hand soap for the sink and luckily had my own toiletries. There were 4 pillows on the bed. Two were as flat as pancakes and the other 2 were cheap foam pillows that had been through the washer one to many times and were just hard lumps that didn't even fill half of the pillowcase. The kitchen area had nothing but a microwave (dirty) in it. The coffee pot was stuffed in the cupboard and did not appear as if all of it was even there. The refrigerator was in working order. I spotted roaches twice, one in the bathroom sink area and one on the wall near the TV.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
As always my stay was enjoyable..the manager treated me with genuine hospitality..feels like a home away from home
Stayed 3 nights in Jul 2024

2/10 Terrible

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property looks very nice from the outside. The lobby area is beautiful and obviously recently remodeled. The room type i booked was not available and the staff was very accommodating to try to find me an acceptable room. I needed 3 beds or 2 beds and a couch. They provided a two bed room and a roll away. When i entered the room i was horrified. It was so run down. The cupboard door was broken off. The sink had huge cracks in it. There was trash left on the window sill from a previous tennant. We were only staying one night so I didn't complain but i will never stay here again. The next morning i looked closer at the beds my children slept on and was horrified at how stained they were. Had a i looked the night before we would have left immediately.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed multiplie nights. On last day of checkout; hit my head resulting in head injury and being rushed to hospital. Nobody from property has yet to reach out. Spoke with Guest Relations vie email, stating it’s a matter to address with the location directly instead of settling amicably.
Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Ibrahima S

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room are very dirty! Room service is terrible. Dont clean nothing. Smell bad, like weed.
Stayed 3 nights in Sep 2024

2/10 Terrible

Daylue

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedsheets were cover in blood. My room was changed to another the it was worst… manager asked me to leave and will refund my money but never did
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

William

Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property management is exceptional.
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Disliked: Amenities
Stayed 2 nights in Aug 2024

6/10 Okay

Alyssa

Liked: Staff & service
I rate it a three because the TVs barely work and WiFi is SUPER slow. They gave us a dirty room and then gave the room to my mother in law two days later and it was still dirty.
Stayed 4 nights in Aug 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shabelis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Asia

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in the bedbugs dirty trifling nasty I want my money back
Stayed 1 night in Aug 2024

8/10 Good

Shonte

Stayed 1 night in Aug 2024

10/10 Excellent

Rodlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

TaiLana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about the stay. I booked five rooms. After booking, I communicated with Red Roof several times before we arrived. I was assure that all of our rooms would be in the same building, on the same floor. Only to find out once we arrived that they sold two of our rooms. So myself and my club were scattered. And was basically told that it nothing that could be done, and wasn't offered any compensation. I asked if our reservation could be moved to another Red Roof, and was told that it couldn't because I had already paid for them over the phone. Which I later found out was not the policy. She told me had I not paid for them, then we would've been able to go somewhere else. Upon checking out the room, I discovered that they looked NOTHING like the fi e King suites I had reserved. The mattresses were nasty, there hols in the walls, smw fixtures were loose, the air conditioner in my room was so flirty, that I didn't even turn it on. And it was hot. Then I had company. I killed a roach on the back of the sink, and I witnessed two of them playing tag behind the refrigerator. And let's not talk about the surroundings. It looked like we booked at a MOTEL. People were actually living in those rooms. We witnessed one room that had six people in it, and more was climbing in and out the window. People were cooking in three on hotplates, and it smelled awful. This was by far the worst hotel that I've ever stayed in, and will never stay in again.
Stayed 2 nights in Aug 2024

8/10 Good

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly feel we deserve a free stay at a different red roof inn or half our money back we have pictures of the room and showed them to the staff and they did nothing about it
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water was turn off a couple days before I checked in and you can smell it on the property the microwave didn’t work there was hair in the tub and in the bad and the sheets was dirty
Stayed 1 night in Jul 2024