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Candlewood Suites Decatur Medical Center, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Decatur Medical Center, an IHG Hotel

Exterior
Outdoor pool
BBQ/picnic area
Property amenity
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
601 W Thompson St, Decatur, TX, 76234
  • Wise Health System
    8 min walk
  • Wise County Heritage Museum
    3 min drive
  • Lyndon B. Johnson National Grassland
    4 min drive
  • Fort Worth, TX (FTW-Meacham Intl.)
    43 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Room amenity

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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About the area

Decatur

With a stay at Candlewood Suites Decatur Medical Center, an IHG Hotel in Decatur, you'll be within a 5-minute drive of Wise Health System and Wise County Heritage Museum. .This hotel is 26.4 mi (42.4 km) from Texas Motor Speedway and 3 mi (4.8 km) from Lyndon B. Johnson National Grassland.

What's nearby

  • Wise Health System - 8 min walk - 0.7 km
  • Wise County Heritage Museum - 3 min drive - 2.7 km
  • Decatur Golf Club - 7 min drive - 7.2 km
  • Texas Motor Speedway - 35 min drive - 42.5 km
  • University of North Texas - 44 min drive - 53.7 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 55 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Casa Torres Mexican Restaurant - ‬2 min drive
  • ‪Taco Casa - ‬18 min walk

About this property

Candlewood Suites Decatur Medical Center, an IHG Hotel

Hotel in Decatur with a fitness center and a 24-hour business center
Candlewood Suites Decatur Medical Center, an IHG Hotel offers 82 accommodations with DVD players and safes. Televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers.

This Decatur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 82 guestrooms featuring microwaves and DVD players. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Decatur Medical Center, an IHG Hotel.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Decatur? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • DVD player
  • Full-sized fridge
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (775 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Decatur
Candlewood Suites Hotel Decatur
Candlewood Suites Decatur Hotel

Candlewood Suites Decatur Medical Center, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 271 reviews" "
Rating 8 - Good. 70 out of 271 reviews" "
Rating 6 - Okay. 30 out of 271 reviews" "
Rating 4 - Poor. 15 out of 271 reviews" "
Rating 2 - Terrible. 11 out of 271 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com Saved our 4th of July
We booked a different location in town, but arrived to find several key issues that were very important to us & why we booked there. Hotels.com & local property management allowed us to stay at a sister property literally 500 yards away that was perfect! Great room, mini kitchen we weren’t expecting, pool was great, quiet, all the things you hope for during a hotel stay. Thanks for saving our 4th of July!
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita, Wichita Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service she helps me a lot
Stayed 1 night in Jun 2024

10/10 Excellent

Linda, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and safe. Traveling solo always nice to find places like this.
Stayed 10 nights in May 2024

2/10 Terrible

Don

Disliked: Staff & service
This was my 2nd time staying at this place. My 1st visit was Summer 2023. That visit was perfect but my recent visit was a major deal-breaker. Checking in didn’t go well at 3:30pm. The clerk was very stern with the way she spoke to me. Instead of welcoming me to the hotel I was attacked with comments relating to the $250 smoking policy and the construction going on. When I got to my room I noticed a lot of banging and construction work going on. More than I expected. I was frustrated cause I just drove 10 hours straight from Taos NM to Decatur. I was wanting to kick back and relax. But instead I got to hear BANG BANG BANG from hammers near my room. I walked down to the lobby at 3:45pm. I asked the clerk when the construction would stop. She said 6pm. So I went out for diner to buy some time but when I returned at 6:30pm the construction was still going on. I am a retired military vet and I have never experienced like this before. I am still frustrated with the hotel cause I paid good $$ for a nice quiet room. I also wanted to make note that this hotel is on an island. No restaurants are walking distance. You will need a car to get anything to eat. I will gladly remove this review if I am comp’d a free room for my inconvenience. Its sad cause I really like this hotel chain. I plan to stay at Candlewood in Amarillo in a few weeks but hopefully I will have a better experience
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Dtay
Loved the friendliness of the staff as I checked in and while going and coming. The room was very clean and had no issues.
Stayed 2 nights in May 2024

4/10 Poor

staci

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Stephen

Stayed 1 night in May 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was very helpful. The beds were a little hard but over all it was nice
Stayed 2 nights in May 2024

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

6/10 Okay

myles

Stayed 1 night in Apr 2024

10/10 Excellent

Chuck

Stayed 2 nights in Feb 2024

2/10 Terrible

James

Disliked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Michiel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Stayed 1 night in Nov 2023

10/10 Excellent

Hallie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

6/10 Okay

Pamela

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I really wanted to give 5 stars for this hotel because i loved the amenities and the full kitchenette. My TV remote would not work, somtimes my door key stopped working, and my room although clean had an odd smell enough so that i had to open the window..i think it was what they used to clean with. I saw other people also at the front desk complaining about their TV remote as well. I suggest not using such strong smelling cleaning supplies, and at least weekly checks of the remotes by staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Stayed 3 nights in Jul 2023

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff and they have coffee ready by 6am for the guests traveling through.
Stayed 1 night in Jun 2023

4/10 Poor

Gray

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV in the room was going out and the air conditioner went out
Stayed 2 nights in Jun 2023

10/10 Excellent

Carla

Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

2/10 Terrible

Bonnie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
They did not have a room ready. They had to go clean one while I waited. Took about 25 minutes to get checked in. They were very rude. Room was dirty, stained carpet, badly stained. There was pee and toilet paper in the toilet. Obviously it hadn’t been cleaned. Water to the toilet was shut off. Shower water pressure was terrible. Water was spraying out everywhere except where it should have been. I would never stay there again or recommend it to anyone ever !!
Stayed 1 night in Apr 2023

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to make last minute reservations. Clean room; wonderful to have a full refrigerator! Friendly staff checking in and out. Really enjoyed dinner at Sweetie Pies Ribeyes!
Stayed 1 night in Apr 2023