Courtyard by Marriott Norfolk Downtown

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Norfolk Downtown

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Mobility/Hearing Accessible, Tub) | Bathroom
Breakfast and dinner served, American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Hot tub

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • MacArthur Center
    ‪2 min walk‬
  • Waterside District
    ‪6 min walk‬
  • Norva Theater
    ‪7 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Norfolk

With a stay at Courtyard by Marriott Norfolk Downtown, you'll be centrally located in Norfolk, within a 15-minute drive of Naval Station Norfolk and Virginia Beach Town Center. .This hotel is 0.2 mi (0.3 km) from Douglas MacArthur Memorial and 0.2 mi (0.4 km) from MacArthur Center.

What's nearby

  • Waterside District - 6 min walk
  • USS Wisconsin BB-64 - 7 min walk
  • The NorVa - 8 min walk
  • Norfolk Scope - 17 min walk
  • Norfolk State University - 3 min drive

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪MacArthur Center Mall Food Court - ‬7 min walk
  • ‪Gourmet Gang - ‬2 min walk
  • ‪Grain - ‬6 min walk
  • ‪Famous Uncle Al's - ‬5 min walk

About this property

Courtyard by Marriott Norfolk Downtown

Norfolk hotel in Downtown Norfolk with a 24-hour fitness center and a 24-hour business center
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 140 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Norfolk? This hotel has 2992 square feet (278 square meters) of space consisting of conference space and 4 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 2-20 for adults and USD 2-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Bistro

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2992 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1001 reviews" "
Rating 8 - Good. 283 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls. Party next door.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was easy. But they have valet parking which was not convenient because they could not drive a manual car, so we paid for valet to park and pick up our car. The shower was also out of body wash, just not refilled. Staff was friendly
Stayed 1 night in Oct 2024

6/10 Okay

Aden, WOODINVILLE

Business traveller
Liked: Cleanliness
Valet extremely slow Service average
Stayed 3 nights in Oct 2024

8/10 Good

Lyundin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Brenna

We booked and paid for a king deluxe room. When we checked in for our wedding night before leaving on our honeymoon, we were told we had been downgraded to a double with an adjoining room with strangers. They had overbooked the hotel multiple times over and did not notify us of any changes or problems
Stayed 1 night in Oct 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Liked: Cleanliness
The bistro had very poor service. 30 minute wait for a sandwich. It was not busy. The front desk staff were very good. No fridge in the rooms. The hottest water temp in the shower was only mildly warm. The price was good. The bed was comfortable. It was clean.
Stayed 2 nights in Oct 2024

6/10 Okay

Misty

Liked: Staff & service
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Allana

Travelled with family and small children
Liked: Cleanliness, amenities
They were graciously able to grant us early check in and the valet was quick and professional!
Stayed 1 night in Oct 2024

8/10 Good

Carlos

I didn’t like the hallway carpet. It need Reno soon
Stayed 1 night in Oct 2024

4/10 Poor

Jerry

Travelled with family
Disliked: Amenities
The room had an unclean smell, stale carpet smell
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Stayed 2 nights in Sep 2024

10/10 Excellent

Chadwick

Stayed 1 night in Aug 2024

8/10 Good

Veniecia, Pittsburgh

Travelled with family
The property was dirty and smelly, there was no air in the hallways or on the elevator, the elevator and the carts for luggage was filthy. And there is no parking at the hotel. The require you to valet
Stayed 2 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

6/10 Okay

Vicky Reck

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No complimentary coffee and we picked it because it had a hot tub and the hot tub was out of order.
Stayed 1 night in Sep 2024

6/10 Okay

Rodney

Travelled with family
No coffee anywhere in the hotel. Broken lamps in room and public areas. Hot tub out of order!
Stayed 1 night in Sep 2024

2/10 Terrible

HEATHER

I was unhappy no one returned my call about cancelling or changing my reservation
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely nice, especially the bartender Myia & the maintenance guy Dexx. I will be returning a week after Thanksgiving!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there a very short time but everything was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the rooftop lounge area and how nice the staff was!
Stayed 2 nights in Aug 2024

8/10 Good

Jamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location.
Stayed 1 night in Sep 2024