Tru By Hilton Norfolk Airport

2.5 star property

Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds
Lobby
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking included
  • Air conditioning
  • Pet-friendly

Explore the area

Map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    ‪5 min walk‬
  • Norfolk Botanical Garden
    ‪8 min drive‬
  • Norfolk State University
    ‪8 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪5 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Norfolk

With a stay at Tru By Hilton Norfolk Airport in Norfolk (Northwest), you'll be a 1-minute drive from Norfolk Premium Outlets and 8 minutes from Norfolk Botanical Garden. .This hotel is 4.7 mi (7.5 km) from Norfolk State University and 6.1 mi (9.9 km) from Norfolk Scope.

What's nearby

  • Norfolk Premium Outlets - 5 min walk - 0.4 km
  • Norfolk Botanical Garden - 8 min drive - 6.5 km
  • Norfolk State University - 8 min drive - 7.6 km
  • Old Dominion University - 12 min drive - 12.4 km
  • Naval Station Norfolk - 13 min drive - 14.7 km

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬18 min walk

About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 98 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 448 reviews
Rating 8 - Good. 121 out of 448 reviews
Rating 6 - Okay. 29 out of 448 reviews
Rating 4 - Poor. 17 out of 448 reviews
Rating 2 - Terrible. 18 out of 448 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms looked well maintained and updated. It was in a good area and close to many stores and restaurants. Would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kisha

Liked: Staff & service, property conditions & facilities, room comfort
I love that the hotel offered a pool table and a true lounging space in the lobby. I didn't like how every floor was open to pets.
Stayed 2 nights in Dec 2024

8/10 Good

Rivi

Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24/7 coffee. Walking trail.over to the outlets. Reasonably priced. Friendly, helpfull staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Friendly staff , and clean, nice little breakfast set up . close to all kinds of food and cool shopping outlets and of course the airport
Stayed 2 nights in Dec 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a super cute hotel. "No frills" isn't the correct term for it, it's the highest tier hotel, but I felt very cozy there. The rooms are small but extremely comfortable. There was housekeeping daily, there was entertainment (pool table and games) at the hotel. I really enjoyed my stay. The bed was comfortable and the hotel was quiet very close to the Norfolk outlets.
Stayed 4 nights in Dec 2024

10/10 Excellent

cathy, fairmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding properety!
Stayed 1 night in Dec 2024

2/10 Terrible

Ayman

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I cannot imagine that they did not put hand wash or body wash for cleaning. Bottles where completely empty and dry....
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Salonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay here! Friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great experience staying at these hotels! The beds are always comfortable! I also really love that they have shampoo, conditioner and lemon soap in your shower. This is super handy if you forget these items when you travel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Stayed 1 night in Oct 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were Fabulous !
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to when in Hampton Roads

The Mobile check in is such a great feature. We were able to go straight to our room. The room was compact, but had everything we needed. It was clean and extremely comfortable. Located near lots of restaurants and shopping. The staff was amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Adrienne, Lithi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! So cute , incredibly clean and the staff were so nice! Nice little trail walk to the outlets and lots of food choices!
Stayed 1 night in Oct 2024

8/10 Good

David, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Area around my room was noisy
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Food options across parking lot. Outlet mall within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Somiah, Richmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast wasn't great
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice. Rooms are sleek and the staff were very nice. Only complaint is they have eliminated coffee in the rooms. I think they should rethink that decision. It requires a trip to the lobby first thing in the morning.
Stayed 1 night in Aug 2024