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Tru By Hilton Norfolk Airport

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds
Lobby
Exterior
Business centre
Coffee service

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk
  • Parking included
  • Pet-friendly

Explore the area

Map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    ‪5 min walk‬
  • Virginia Wesleyan University
    ‪9 min walk‬
  • Lake Wright
    ‪1 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Norfolk Airport

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (560)
The price is NZ$236
for 1 room
includes taxes & fees
3 Feb - 4 Feb
Home2 Suites by Hilton Norfolk Airport

About the area

Norfolk

With a stay at Tru By Hilton Norfolk Airport in Norfolk (Northwest), you'll be a 1-minute drive from Norfolk Premium Outlets and 8 minutes from Norfolk Botanical Garden. .This hotel is 4.7 mi (7.5 km) from Norfolk State University and 4.9 mi (7.9 km) from Virginia Beach Town Center.

What's nearby

  • Norfolk Premium Outlets - 5 min walk
  • Norfolk Botanical Garden - 8 min drive
  • Norfolk State University - 8 min drive
  • Old Dominion University - 12 min drive
  • Naval Station Norfolk - 13 min drive

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬18 min walk

About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 98 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Shopping centre

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 426 reviews" "
Rating 8 - Good. 118 out of 426 reviews" "
Rating 6 - Okay. 29 out of 426 reviews" "
Rating 4 - Poor. 17 out of 426 reviews" "
Rating 2 - Terrible. 18 out of 426 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Area around my room was noisy
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Food options across parking lot. Outlet mall within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Somiah, Richmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast wasn't great
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice. Rooms are sleek and the staff were very nice. Only complaint is they have eliminated coffee in the rooms. I think they should rethink that decision. It requires a trip to the lobby first thing in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel was advertised as tub/shower combo but they have very few rooms with a tub which is essential for me for pain management. The rooms are way too basic for the cost: you have to squeeze bottles to get soap, shampoo out, go to lobby to use a microwave, and mattresses were soooo hard I barely slept. The bed spread had a weird texture and was very itchy. There were visibly loose at the base of the shower. They have tiny garbage cans with dividers for recycling, the money would be better spent elsewhere. If I could have, I would have definitely booked elsewhere and will avoid Tru brand at all costs.
Stayed 2 nights in Aug 2024

6/10 Okay

David, Woodbridge

Travelled with family
Liked: Amenities, property conditions & facilities
The place is not being maintained for being a new hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pet-friendly hotel made traveling with my dog so much easier, will stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Blaine

Stayed 1 night in Jul 2024

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The breakfast was good too. The nieghborhood and clientele were quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ballin
Loved the hotel, super friendly staff and nice rooms.
Stayed 2 nights in Jul 2024

8/10 Good

Deborah

Stayed 2 nights in Jul 2024

8/10 Good

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Loved the breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Fidelia D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Very nice employees. Breakfast was good every day. Very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean rooms, breakfast was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

It was very clean and well kept. But there were many negatives: no shuttle to airport, no restaurant, not a couch or comfy chair in the rooms. These accommodations are probably fine for college students or young adults, but not for older people who are looking for more comfort.
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great front Desk staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Soufiane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
N A
Stayed 2 nights in Jun 2024

10/10 Excellent

ChinHa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gave some recreation options with board games and a pool table
Stayed 2 nights in May 2024