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Hotel Arista

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arista

Front of property - evening/night
Premium bedding, down duvets, pillow-top beds, in-room safe
Miscellaneous
Reception
3 bars/lounges, pub

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Spa
  • Gym
  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Odyssey Fun World
    16 min walk
  • Chicago Premium Outlets
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Naperville

When you stay at Hotel Arista in Naperville, you'll be in the business district, within a 5-minute drive of Odyssey Fun World and Blackwell Forest Preserve. .This luxury hotel is 3.7 mi (6 km) from Nike Sports Complex and 4.4 mi (7 km) from Chasers Laser Tag.

What's nearby

  • Chicago Premium Outlets - 8 min drive - 7.6 km
  • Riverwalk Park - 9 min drive - 8.5 km
  • Riverwalk - 10 min drive - 7.9 km
  • Central Dupage Hospital - 10 min drive - 9.9 km
  • Wheaton College - 15 min drive - 13.9 km

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hotel Arista

Luxury hotel with 3 restaurants and a full-service spa
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Make yourself at home in one of the 144 guestrooms featuring refrigerators and DVD players. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Grab a bite at CheFigata, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Naperville? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CheFigata - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
TheTap In Pub and Carvery - This pub serves lunch and dinner. Open select days.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Lavazza Naperville - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5.00 mi
  • Free return train station shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6-19 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • CheFigata
  • TheTap In Pub and Carvery
  • CityGate Grille
  • Lavazza Naperville

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (10000 square feet)
  • Meeting rooms

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player
  • Premium channels
  • Video game console

Food and drink

  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 7.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 19 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1003 reviews" "
Rating 8 - Good. 134 out of 1003 reviews" "
Rating 6 - Okay. 48 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying I always judge a book by its cover and I've never been wrong. With that said, when I came across this listing, I was instantly drawn to it and knew this is where I wanted to stay for my first visit to Chicago. Upon entering, I was already amazed by the smell in the lobby as well as the friendliness of the worker (forgot her name, sorry!) who greeted me. She was actually helpful in the fact that I arrived before check-in time and was able to situate me. I got two deluxe suites and it was by far, the best room I've ever stayed in. Just so beautiful and clean and a calm environment. I went to Lavazza which was good and the spa which me and my parents found amazing! An overall 10/10! Would definitely choose it again.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and beautiful rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some lights weren't working inside the room, but the gym is one of, if not the best gym I've ever seen for a hotel. Definitely will be coming back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Stayed 1 night in Aug 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and service.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Went to take a bath in the soak tub and when I looked in the tub after it had been filling up for a few mins there was dirt, hair and other stuff floating in the water. The hotel was nice and the area was quiet. We ordered food service and when the food arrived out pancakes were cold and they forgot the syrup which is part of the description of the meal. When we called to get the syrup it arrived good as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eve

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jo Anne

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So serene and fancy. I took this small trip to unplug and unwind. This stay gave me everything I needed in a short period of time. My bath, my bed, my workout all helped me completely relax. My room looked amazing and the staff was so courteous. Highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Herve

Liked: Cleanliness, staff & service, property conditions & facilities
Food was average.
Stayed 1 night in Aug 2024

10/10 Excellent

CAVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
It exceeded my expectations. Plan on staying there again next time I travel to the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities
Food was average.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elliott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful getaway spot. Quiet, clean and comfortable. All you can ask for!
Stayed 3 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time I've stayed at this location. It's convenient for meetings in and near Naperville. Nice hotel, easy in and out to major highways.
Stayed 1 night in Jul 2024