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InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, pool loungers
Exterior
Premium bedding, down duvets, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • University of Missouri-Kansas City
    10 min walk
  • Kemper Museum of Contemporary Art
    16 min walk
  • Kansas City Art Institute
    16 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    16 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony (Concierge)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, down duvets, in-room safe, desk

Classic Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1015)
The price is NZ$1,397
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hilton Kansas City Country Club Plaza

About the area

Kansas City

Located in Kansas City (Sunset Hill), InterContinental Kansas City at The Plaza, an IHG Hotel is within a 10-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain. .This hotel is 0.9 mi (1.4 km) from Kemper Museum of Contemporary Art and 0.9 mi (1.5 km) from Kansas City Art Institute.

What's nearby

  • University of Missouri-Kansas City - 10 min walk - 0.9 km
  • Kemper Museum of Contemporary Art - 16 min walk - 1.4 km
  • Nelson-Atkins Museum of Art - 17 min walk - 1.5 km
  • University of Kansas Medical Center - 3 min drive - 2.6 km
  • T-Mobile Center - 8 min drive - 7.7 km

Getting around

  • City Market Tram Stop - 9 min drive
  • Kansas City Union Station - 14 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Made In Kansas City Marketplace - ‬5 min walk
  • ‪Jack Stack Barbecue - ‬5 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McCormick & Schmick's Seafood & Steaks - ‬6 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

Hotel with a 24-hour fitness center, a quick walk to Fountain of Neptune
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 371 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at American Slang, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are served on weekends from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kansas City? This hotel has 29000 square feet (2694 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 11:30 AM on weekends.
American Slang - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oak Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:30 AM: USD 10-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (29000 square feet)
  • Meeting rooms - 18

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch HDTV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per night
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 515 out of 1008 reviews" "
Rating 8 - Good. 212 out of 1008 reviews" "
Rating 6 - Okay. 125 out of 1008 reviews" "
Rating 4 - Poor. 88 out of 1008 reviews" "
Rating 2 - Terrible. 68 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Lood

Wasn’t the most visually appealing…
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for our K.C getaway. The balcony is an awesome place to decompress and our kids loved the pools. Everyone was very friendly and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Deon

Travelled with family
Disliked: Cleanliness
Nice. But could use some inprovement.
Our room was dirty. There was even blood on the bathroom wall. And they were busy and understaffed. It's still a nice hotel and I was stay again. But this was for sure an off weekend for them
Stayed 2 nights in Aug 2024

10/10 Excellent

JaVonta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the evening entertainment in their lobby
Stayed 1 night in Aug 2024

10/10 Excellent

Eduard

Stayed 2 nights in Aug 2024

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Laila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Charity

Stayed 2 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay there.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I did not get the room I reserved and there was no appropriate action taken
Stayed 1 night in Aug 2024

10/10 Excellent

KISHORE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we stayed in
Excellent location Walking distance to Country Club Plaza Room was modern and good view to the Plaza Loved it Beds are comfy and bathrooms modern Service staff were excellent and breakfast hearty Definitely would stay here multiple times and highly recommend this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Siva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff, and excellent location
Stayed 1 night in Aug 2024

6/10 Okay

Gregory, Columbia

Travelled with family
Room service took towels but didn’t leave fresh ones. Self parking garage card scanner never worked
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

4/10 Poor

Bill

Stayed 5 nights in Aug 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness
Needs modernizing. Bathroom tiny. Has outdated tub/shower. Property was not bad, but way overpriced for the amenities included.
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was 3 and we were not able to check in until 5:45
Stayed 1 night in Jul 2024

6/10 Okay

Avenell

Business traveller
Bait and switch
Beware of Hotels.com pay for breakfast scheme. We paid for 5 and only got 2. It's a bait and switch. Customer service if very poor at Hotels.com
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great Staff & Location - POOR Infrastructure
First, the location and staff were fantastic. Everyone who worked at the hotel was SO nice and tried their best. The hotel conditions were poor. We were promised "Plaza View" which looked out over a road and some dumpsters. The pool and pool deck were filthy, there were no towels. The phones never worked, not for room service, valet, etc. We asked for clean towels for hours. We had to dry off with a bath mat and hand towels. The bathroom smelled like sewage the entire time. There was simply not enough staff at this property. The line at the front desk was always long, and the phones were left ringing. I felt so bad for the hotel staff to have to work in such conditions with no support. For the cost of this hotel, I would never stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pam

Liked: Cleanliness
Great location
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel needs new management
This hotel needs new management, this is not a staff issue, they are not trained or equipped to fix weak management. Every part of our experience was sub-par, we called and told hotel we would check in late they gave our room away, they put us in new room, but it was not clean, they moved us to new room which was fine, next day Keela was super helpful and comped the us for all the issues at check in. Tried to eat at hotel over an hour to get food when not crowded, housekeeping did not show up the third day even though we were gone for most of the day. Pool had no towels, bill was incorrect at check out, Kendra was super helpful and got that issue resolved. This is a well located hotel, but dated, could be great, but someone with leadership that does more then corporate e mails needs to be in charge.
Stayed 4 nights in Aug 2024