- All food and beverages included
- 24-hour room service
- Buffet and à la carte dining
Ceylon Tea Trails - Relais and Chateaux features 5 outdoor swimming pools and an outdoor tennis court. This all-inclusive hotel also offers spa services, a library, and a terrace. Onsite self parking is complimentary.
Ceylon Tea Trails - Relais and Chateaux has designated areas for smoking.
When you stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and 19 mi (30.6 km) from Horton Plains National Park. This all-inclusive hotel is within the region of Adams Peak and Ramboda Falls.
Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Available in all rooms: Free WiFi
Available in some public areas:
Free self parking
Ceylon Tea Trails - Relais and Chateaux offers 5 accommodations with iPod docking stations and safes. Beds feature premium bedding. This Norwood hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves by indulging in the onsite spa services.
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Check-out time is 11:00 AM
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
No lifts
Children stay free
Service animals not allowed
One child stays free
No front desk
Debit cards not accepted
Host will greet you
Smoke detector
Children stay free - maximum age 2
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Masks are not compulsory at the property
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
The property is a member of Relais & Chateaux.