6/10 Okay
Jennifer
Travelled with family
15 Sept 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The parking situation is atrocious. After circling for a while we were told to park in a space the size of a ballet shoe, because there was NOWHERE else to go. It wasn’t even a real parking spot. Just an empty area next to huge box truck. It’s paid parking, and we had to park in a space that is not a real space?! You charge money for spaces you don’t have? I got a HUGE ding in my car door! It’s massive and won’t be cheap to fix. We overheard another woman being told there was overflow parking across the street from the hotel. I wouldn’t have felt safe doing that at night! Somehow there was room for several USPS mail trucks though. The pool was FREEZING to the point we couldn’t even get in. The hot tub was ok. All the maintenance outside was really loud and happened fairly early. There was even a child above us who used the floor as their personal trampoline. Thats more about inconsiderate parents, but it was still not a pleasant way to get woken up every morning on vacation. Someone placed trash by our door (because it was at the end of the hallway) and housekeeping walked past it multiple times and ignored it. It was there for over 24 hours. Meanwhile, everyone kept adding more trash to the pile! We finally had to ask to have it taken away. Room was clean. The cabinets could have used a wipe down because a couple of them had food/residue on them. I did like that there was coffee available downstairs all day. Coffee isn’t worth the price of the hotel or damage to my car.
Jennifer
Stayed 4 nights in Aug 2024