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The Sakala Resort Bali

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sakala Resort Bali

2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Couples treatment room(s), hot tub, body treatments, hot stone massages
2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Air conditioning
  • Room service

Explore the area

Map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363
  • Tanjung Benoa Beach
    6 min walk
  • Moon Cot Sari Turtle Farm
    4 min drive
  • Samuh Beach
    11 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    26 min drive

Room options

View all photos for Deluxe Pool Access Suite

Deluxe Pool Access Suite

Deluxe Pool Access Suite

  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Two Bedroom Pool Villa

Two Bedroom Pool Villa | Living area

Two Bedroom Pool Villa

  • 287 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite with Sofa Bed

Deluxe Suite with Sofa Bed | Living area

Deluxe Suite with Sofa Bed

  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Lower Ground Room - No View

Lower Ground Room - No View

Lower Ground Room - No View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Deluxe Pool View Suite

Deluxe Pool View Suite | Terrace/patio

Deluxe Pool View Suite

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Suite, 2 Bedrooms

  • 125 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Pool View

Family Suite, 2 Bedrooms, Balcony, Pool View

Family Suite, 2 Bedrooms, Balcony, Pool View

  • 125 sq m
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 62.8 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Front of property

Grand Mirage Resort & Thalasso Bali

Pool
Breakfast included
All-inclusive
Spa
4.1 out of 5, Very good, (1003)
The price is NZ$345
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Grand Mirage Resort & Thalasso Bali

About the area

Nusa Dua

Located in Nusa Dua, The Sakala Resort Bali is by the ocean, within a 15-minute drive of Bali National Golf Club and Samuh Beach. .This beach resort is 3.4 mi (5.5 km) from Nusa Dua Beach and 7 mi (11.2 km) from Jimbaran Beach.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Tanjung Benoa Beach - 6 min walk
  • Samuh Beach - 11 min drive
  • Nusa Dua Beach - 13 min drive
  • Benoa Harbour - 14 min drive
  • Jimbaran Beach - 24 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬2 min drive
  • ‪Bumbu Bali Restaurant & Cooking School - ‬2 min drive
  • ‪Giorgio Italian Cuisine - ‬18 min walk
  • ‪Coco Bistro - ‬18 min walk
  • ‪Nagisa Japanese Restaurant - ‬19 min walk

About this property

The Sakala Resort Bali

Elegant beach resort and 2 outdoor pools
The Sakala Resort Bali offers 261 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club.

Children under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness SPA has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 261 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and bicycles to rent. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy international cuisine at Sakala Beach Club, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Nusa Dua? This resort has 6458 square feet (600 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Sakala Beach Club - This beachfront restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Restaurant - Overlooking the pool and garden, this buffet restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Terrace - Overlooking the garden, this theme restaurant specializes in Indonesian cuisine and serves dinner only. Reservations are required. Open select days.
Pool Bar - This poolside bar specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Samuh Beach House - This beachfront bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 kilometres
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 300000 for adults and IDR 150000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Sakala Beach Club
  • The Restaurant
  • The Terrace
  • Pool Bar
  • Samuh Beach House

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Bike parking
  • Bike storage
  • Children's pool
  • Designer shops
  • Evening entertainment
  • Free beach club
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Pool gate
  • Pool toys
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Conference centre (6458 square feet of space)
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Local meal delivery service

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property collects an IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 300000 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 5 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chedi Sakala
Chedi Sakala Hotel
Chedi Sakala Hotel Nusa Dua
Chedi Sakala Nusa Dua
Sakala Chedi
Mantra Sakala Resort Beach Club Bali Nusa Dua
Sakala Resort Bali Nusa Dua
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali
Sakala Bali Nusa Dua
Sakala Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
Mantra Sakala Resort Beach Club Bali
The Sakala Resort Bali All Suites

The Sakala Resort Bali Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 236 out of 509 reviews" "
Rating 8 - Good. 160 out of 509 reviews" "
Rating 6 - Okay. 62 out of 509 reviews" "
Rating 4 - Poor. 27 out of 509 reviews" "
Rating 2 - Terrible. 24 out of 509 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Chloe

Liked: Room comfort
Disliked: Cleanliness
Not quite 5*.
Personally I don’t feel this is the 5* resort that it advertised. We actually got Bali belly from eating at the beach club restaurant here and it never seemed to be addressed. We had an awful room to begin with that smelt like mold and the room was so cold but you couldn’t turn the AC off. I complained and so they did come to find us to move us to another room, but I just feel that the rooms aren’t the clean standard that you would find in Europe. There isn’t much around this hotel, and you have to book the shuttle bus in advance which sort of defeats the object of hopping over to the beach.
Stayed 4 nights in Sep 2024

8/10 Good

Ajinkya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karmen

Stayed 6 nights in Aug 2024

8/10 Good

Mark, Brackley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, relaxing and a place to come if you want to escape the hustle and bustle. Food is excellent and the property is well maintained. The manager is approachable and ensures to provide guests with a great experience here. Thank you for our stay.
Stayed 2 nights in Aug 2024

8/10 Good

Johanan

Travelled with family
Liked: Staff & service, amenities
It was a lovely place to stay, loved the pool. Showers had grime in corners and needs proper cleaning. Kettle was leaking out and the replacement was the same. No proper bar fridge/fridge, thus was not able to store medication that needed to be kept in a fridge. Staff were friendly and helpful. Breakfast was great with plenty of choices and resonable price.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kristy Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sakala Resort, what a beauty! Stunning rooms, stunning hotel! A special thanks to Demmy and his team, I celebrated my Birthday whilst staying at Sakala last week and wow! A special Birthday breakfast with singing staff, a cake with candles and the most amazing food. Come home later that evening to Happy Birthday written on our bed in Banana leaf and red roses, absolutely stunning! Demmy and his team made our stay spectacular and we cannot thank them enough. Bali truly is beautiful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tomoyuki, San Diego

Travelled with family
Disliked: Cleanliness, staff & service
The good things 1. The room of the hotel was clean and good. 2. There is a shuttle bus to the Bali collection shopping. The bad things: 1. The water of the swimming pool was so dirty and we could not swim. 2. The stuff members at the check-in counter didn’t explain about things in the hotel. 3. The staff members didn’t have enough hospitality attitude toward the guests.
Stayed 2 nights in Aug 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff was amazing and the breakfast had a great selection of both western style and Indonesian dishes.
Stayed 8 nights in Jul 2024

10/10 Excellent

Khadija

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the staff and the villa!
Stayed 4 nights in Jul 2024

2/10 Terrible

Reem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consider somewhere else
The room was full of insects and not clean. My son after sitting on the sofa started itching and once they took the cover out and replaced it with regular sheets he was able to sit.It’s a shame because it could be better. The beautiful details around the facility suggest it may had better days.I left after one night and lost my non- refundable payment. If you are booking this hotel don’t pay up in advance. There are many beautiful hotels in Bali with true Bali hospitality ,this is not one of them. The breakfast was ok, the overall stay for one night was not comfortable. I have requested that they pay attention to my complaints ( waited in the first night 3 hrs with back and forth msgs but saw the manager the following morning around 10 or 11)I also requested that they make sure it does not happen to someone else. I have suggested that they refund my payment because it will just assure me they are willing to make changes. The manager refused as it is policy. To me it only means they can’t do real changes.
Dirty counter
Ant on my shirt just minutes of the t shirt laying there
Dirty cupboard
Dirty bathroom
Stayed 4 nights in Jul 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the BEST time at Sakala Resort! It was on a beautiful property with great sunrise and sunset views. The resort owns a beachfront property across the street where they have nightly events, a restaurant and pool with a bar. The breakfast buffet offers western food and delicious classic Balinese dishes. My room was beautiful, and the bed was soooo comfortable! The room was a long walk from the lobby though. The staff at Sakala were the most AMAZING part!!! Guest Experience Manager Demmy made excellent suggestions and always made sure me and my family were happy. The best egg chef, Comme (I hope I spelled that right) was a sweet touch to my mornings! Now my Girl, Yani! She had JUST started working there when we met and she made my birthday soooo special!!!! She was the epitome of Balinese kindness culture and I love her! That’s right. I love her lol. Stay at Sakala if you wanna stay in Nusa Dua! You won’t be sorry!
Stayed 10 nights in Jul 2024

10/10 Excellent

dylan

Stayed 3 nights in Jul 2024

10/10 Excellent

Eamonn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Refreshing breeze
Very nice resort rooms are excellent clean and have everything you want Breakfast menu could be better. Otherwise the resort was very good
Stayed 3 nights in Jul 2024

10/10 Excellent

Wolfe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Kids loved the infinity pool and it wasn't too busy. Breakfast was lovely and lunch and dinner menus were nice aswell. Staff were lovely and kids enjoyed the mocktail making. I would recommend and hopefully be back.
Stayed 8 nights in Jun 2024

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the sakala resort for 10 nights, staying in the 2 bed villa with pool. The villa was stunning and huge! The photos don’t do it justice, it was over two levels and the spaces were huge. The pool was great and we spent most of the time in the Villa. The service was exceptional generally, with a special mention to Mr Agung who was amazing. The private beach wasn’t amazing, very small and rubbish in the resorts area.

10/10 Excellent

Priyanka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 8 nights in Jun 2024

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, variety of food, delicioso desayuno, the nearby area its full of restaurants and stores, massages, we used a scooter to go around the island. Beautiful room, very clean. Thanks!
Stayed 2 nights in Jun 2024

10/10 Excellent

Zarrin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Sakala are so friendly, attentive and helpful. In particular each morning the cincierge at breakfast would check in to .ake sure our stay is going well. I loved both pools and even sitting in the lobby relaxing with a drink. The ONLY thing I would improve on is the food. It was ok but not great for the price. But there some restaurants nearby that made up for it.
Stayed 4 nights in Jun 2024

6/10 Okay

Aroha

Liked: Staff & service
Disliked: Property conditions & facilities
Limited choice on food same selection for the whole time i stayed which was 10 days Bbq night was 3 salads a few sweets and expensive. Dont mean to sound ungrateful just giving honest review. The pool areas are amazing the best i have stayed at. I was a solo traveller so probably should have stayed closer to more restaurants and spa choices.
Stayed 10 nights in May 2024

10/10 Excellent

Kristy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Sakala. The staff were extremely friendly & helpful & were so lovely to our kids. Highlights All requests were actioned in a fast manner. The room air conditioning was great. The hotel was impeccable clean, the room cleaners were fantastic and even lined our kids soft toys on their bed each time they made up the room. Demmy was helpful from the get go and would go above and beyond for our requests!

10/10 Excellent

Dexter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay there. Undoubtedly the best aspect of the hotel is the staff - friendly and helpful down to the guys at the hotel entrance. Breakfast is Excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resort experiences we have ever had. The Villa was absolutely lovely, beautifully maintained, stylish, spacious and comfortable. It was cleaned daily with much care and attention. The pools were beautiful and we loved having access to our own pool. The staff were incredibly attentive and engaged. We were offered personalised activities that were brought to us. We particularly loved kite making and towel folding. Lots of fun and things we would never normally do. Breakfast was an absolute feast. Abundant and delicious choices with staff remembering our names, how we like our hot drinks and ensuring my son who has allergies was catered for. Each morning without asking they would come to see if they could make him anything that excluded the foods he could not eat. Similarity when we phoned room service they would let us know, without us needing to ask,if the food contained allergens. This was incredibly attentive. Highly recommended by all 4 of us (2 adults and 2 teens).
Stayed 7 nights in Apr 2024