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Didn’t get room service for 2 days.

The service is super great very nice staff definitely would recommend going and i will be back

Had a great time staying here for our fishing trip.

We booked this hotel for Veterans Day weekend and had a great experience overall. It’s located Downtown in what felt like a financial and business district. The lobby is nice, and valet parking was available, making things easy. There’s also a cool glass display in the lobby connected to a Science Museum for Kids, which my 8-year-old loved—a fantastic bonus. Many nearby coffee shops were closed on the weekend, but we found an awesome spot called Grindhrs just a couple of blocks away. Their coffee was excellent, and the homemade cinnamon syrup was a treat. We had breakfast at the hotel lobby restaurant twice. The pancakes were delicious, but the real highlight was the fantastic staff. Our server, Kerri, was super attentive and thoughtful. She brought crayons for my kid, made fresh decaf coffee just for me, and kept our waters and coffee refilled without us even needing to ask. Maher, who greeted us, was also wonderful—he brought us to-go cups, spent time chatting with us about our trip, and made us feel truly welcome. Their hospitality made our stay even better. The location worked great for us—it’s only about a 10-minute drive to the Toledo Zoo, which made it easy to get there and back. I also used the gym a few times. It had good treadmills, though one of the ellipticals was broken. It wasn’t a big deal since the gym was pretty empty most of the time. If you’re visiting Toledo, I highly recommend eating at Sidon, an outstanding Lebanese restaurant.

Stay was great from the check in to the check out. Friendly staff, clean facilities and a great room.

Pros: easy to get to, very helpful staff, big clean rooms - we may have the ADA one. Cons: big bathroom but narrow shower, the faucet is stuck on with caulk, shower fixtures are all loose. Maintenance is letting them down! Also we got three wake up calls at 6 am that we hadn’t asked for so that was not pleasant.