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Holiday Inn Express & Suites West Ocean City by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

Free daily continental breakfast
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Place, Grand Prix Amusements
    ‪5 min walk‬
  • Place, Tanger Outlet Center
    ‪8 min walk‬
  • Place, Isle of Wight Bay
    ‪11 min walk‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪36 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Ocean City

With a stay at Holiday Inn Express & Suites West Ocean City by IHG in Ocean City (West Ocean City), you'll be within a 5-minute drive of Ocean City Boardwalk and Ocean City Beach. .This hotel is 3.8 mi (6.2 km) from Jolly Roger Amusement Park and 4.5 mi (7.2 km) from Roland E. Powell Convention Center.

What's nearby

  • Baja Amusements - 5 min walk - 0.4 km
  • Grand Prix Amusements - 5 min walk - 0.4 km
  • Tanger Outlet Center - 8 min walk - 0.7 km
  • Isle of Wight Bay - 11 min walk - 1.0 km
  • Ocean City Harbor - 3 min drive - 2.1 km

Getting around

  • Ocean City Station - 2 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 35 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪Royal Farms - ‬13 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Pizza Tugos - ‬4 min walk
  • ‪Rise Up Coffee - ‬7 min walk

About this property

Holiday Inn Express & Suites West Ocean City by IHG

Pet-friendly hotel with free breakfast connected to a shopping center in Ocean City
Holiday Inn Express & Suites West Ocean City by IHG offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites West Ocean City by IHG. A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 1580

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City Hotel
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Ocean City Holiday Inn Express & Suites West Ocean City Hotel
Hotel Holiday Inn Express & Suites West Ocean City
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Holiday Inn Express
Express West Ocean City
West Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express Suites West Ocean City by IHG
Holiday Inn Express Suites West Ocean City an IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Ocean City

Holiday Inn Express & Suites West Ocean City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, updated and affordable. The staff were very friendly and professional. Breakfast was delicious. Rooms were clean and comfortable. The only negative I would say is that the pool should have been cleaner.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Easy access, modern rooms and great staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Krysti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to some fun restaurants, staff was kind and breakfast was included with a large variety!
Stayed 4 nights in Jul 2025

10/10 Excellent

Glenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ginney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bike week 2025

I was down for bike week but came I n on the 8th to the 14th
Stayed 1 night in Sep 2025

8/10 Good

paul

Stayed 2 nights in Sep 2025

10/10 Excellent

Tameeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every about the hotel, but more options for breakfast would be nice. Also, having coffee available for longer would be nice.
Stayed 5 nights in Aug 2025

8/10 Good

Diana and Woody

Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Business traveller
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Linda

Stayed 2 nights in Aug 2025

6/10 Okay

meir

Travelled with family
Liked: Amenities
i have stayed at this property a number of times over the past 10-15 years. i was surprised (and maybe didn’t realize on previous stays) the hotel is pet friendly. walking down my hallway i heard dogs barkiing in some of the rooms and at breakfast, a dog showed up with its owner. not certain i will return.
Stayed 3 nights in Sep 2025

6/10 Okay

Jinnah

Stayed 2 nights in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is a comfortable hotel, clean rooms, very comfy beds, a really good breakfast, friendly staff, convenient location.
Stayed 3 nights in Sep 2025

8/10 Good

Chelsey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love a good pet friendly hotel! The continental breakfast was actually really tasty for a continental breakfast! Our dogs were welcomed with nothing my love - room was clean, staff was friendly.
Stayed 2 nights in Aug 2025

2/10 Terrible

Latoya

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My husband and I spent 3 days, 2 nights in this hotel. After we checked in we noticed the really foul odor in our room. We called and asked to change rooms but was told that they were fully booked. They were unwilling to change our room and they could’ve because we noticed that other guests arrived after we checked in. The front desk sent a staff member to spray something that made me and my husband sick. We had to leave the room. Upon returning the same foul odor was still very much present in the room. It was overwhelming and a turn off. Despite that we still tried to make it work since we’ve been planning this trip for a long time and did not want the inconvenience of trying to find somewhere else to stay. The next day we had to pop the room door open because of the foul odor in the room. By this time I was getting sick but didn’t realize it fully until we checked out the next day. I realize that the room wasn’t clean, the filter in the ac was very dirty, and due to the uncleanliness and foul odor we both got sick. My husband had a very bad stomach bug and I developed a viral infection. Our experience at this hotel was terrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room very clean and great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Maharanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super welcoming and very accommodating.
Stayed 2 nights in Aug 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Shelly is amazing and efficient she was able to get my reservation for two checked in early! Facilities were also very clean hotel,the smell was delightful, bed comfy ,1 mile from OCMD boardwalk. There is also a bar in walking distance called Shaka bar it was so good! Overall 10/10 great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Lotus

Stayed 1 night in Aug 2025

6/10 Okay

Juliet

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025