See all properties
Save

Moon Palace Jamaica – All Inclusive

5.0 star property

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, pool loungers
Aerial view
Breakfast, lunch, dinner served; international cuisine, pool views
On the beach, white sand, sun-loungers, beach umbrellas
Superior Governor Suite Ocean View - King Size Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Main Street, Ocho Rios, Saint Ann
  • Ocho Rios Craft Market
    ‪3 min walk‬
  • Ocho Rios Clock Tower
    ‪5 min walk‬
  • Turtle River Park
    ‪6 min walk‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Room

Sago Palm Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (112)
The price is NZ$383
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Sago Palm Hotel

About the area

Ocho Rios

When you stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, a 4-minute drive from Ocho Rios Fort and 7 minutes from Dunn's River Falls. .This all-inclusive property is 0.3 mi (0.5 km) from Jamaica Beaches and 2.3 mi (3.7 km) from Mystic Mountain.

What's nearby

  • Turtle Beach - 6 min walk
  • Mahogany Beach - 16 min walk
  • Ocho Rios Fort - 4 min drive
  • Mystic Mountain - 5 min drive
  • Dunn's River Falls - 7 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Buccaneers Reef
  • La Gondola
  • Pier 8
  • Momo
  • Boulangerie

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
Moon Jamaica Inclusive inclus
Moon Palace Jamaica Grande Ocho Rios
Moon Palace Jamaica Grande
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica Hotel Ocho Rios
Moon Palace Jamaica Ocho Rios
Moon Palace Jamaica Ocho Rios
Hotel Moon Palace Jamaica Ocho Rios
Ocho Rios Moon Palace Jamaica Hotel
Hotel Moon Palace Jamaica
Moon Palace Jamaica All Inclusive
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica Ocho Rios
Moon Palace Jamaica All Inclusive Hotel Ocho Rios
Moon Palace Jamaica All Inclusive Hotel
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica All Inclusive
Hotel Moon Palace Jamaica – All Inclusive Ocho Rios
Ocho Rios Moon Palace Jamaica – All Inclusive Hotel
Hotel Moon Palace Jamaica – All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica
Moon Jamaica All Inclusive
Moon Palace Jamaica All Inclusive All-inclusive property
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
All-inclusive property Moon Palace Jamaica – All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica
Moon Jamaica All Inclusive
Moon Palace Jamaica – All Inclusive All-inclusive property

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 738 out of 1466 reviews
Rating 8 - Good. 324 out of 1466 reviews
Rating 6 - Okay. 202 out of 1466 reviews
Rating 4 - Poor. 92 out of 1466 reviews
Rating 2 - Terrible. 110 out of 1466 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stuart, Freeport

Liked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

Aleksej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Stanley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property the staff were amazing and friendly .. I love the staff there the food was top notch all their restaurant staff were knowledgeable and helpful
Stayed 3 nights in Nov 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rewards system is a scam. We had $125 Expedia rewards . Then we were offered $1250 if we attended a 90 minute promotion . Agree to go. Told we could use the dollars in the SPA . But SPa prices were double & triple times the normal . Told we could use the dollars in the gift shop. Turned out to be true but only on a limited amount of items. And their prices were at least 5 times higher. So our &125 were not spent. Would definitely not recommend letting them talking to you into a 90 minute promotion event.. Food at the buffet was good. but was the same every day.. the specialty restaurants that you need a reservation for were all excellent. But beware there are up charges on some selections in these restaurants. They range between $25 to $119. Bottom line we sure enjoyed our stay. Did not let the issues mentioned above dampened our seven days day. Scam.
Stayed 7 nights in Nov 2024

10/10 Excellent

Simaya

Stayed 1 night in Oct 2024

10/10 Excellent

Kiran

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dionne

Stayed 3 nights in Oct 2024

10/10 Excellent

Premraj

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Hsin-Lun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and plenty to do. All staff were great. O
Stayed 5 nights in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing, specially the dining room staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing everyone was super nice and helpful
Stayed 4 nights in Nov 2024

4/10 Poor

Michael

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Placed on the 7th floor that has a drain pipe running through the vent that made noise throughout my stay. Did not sleep comfortably because of the constant noise of running water.
Stayed 1 night in Nov 2024

6/10 Okay

Harry

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is ok but much better back when it was the Jamaican Renaissance Grande before Palace Resorts acquired it. The food at Momo and Pier-8 was not edible. The Buffett was the best due to the wide selection of food available. Our entire group was told by staff that you can smoke outside anywhere, then comes along a couple of the resort's anti-smoking staff telling us we can't. Flew first class American Airlines. Good, but their food was also not edible. DON'T fly into Dallas/Ft. Worth (DFW). Worst airport in my opinion. Our gate was changed 5 times in an hour and a half. Too big and too confusing. Also, don't return to Chicago O'Hare (ORD). Got to taxi 20 minutes from runway to gate. The airport is too big and poorly laid out. Jamaica arrival through immigration and customs not bad but departure would have been a nightmare if it wasn't for my wheelchair bound wife. Old, antiquated technology slows everything down. A half-dozen Jamaicans standing around arguing who will push the wheelchair. People standing in line that has no end to leave. It's better than our first trip in 1991 but the government needs to pour some money into upgrades. This was our 13th and last trip to Jamaica. It is old news to us now. However, you can still have a great time especially if you take in some of the area attractions...be aware they can be very expensive.
Stayed 5 nights in Nov 2024

2/10 Terrible

Forugh

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Palace Jamaica was a terrible place to stay. The front desk staff were rude and unprofessional, and the music was so loud that you could never get any rest. The food quality was awful, and the Chinese restaurant was particularly bad. I do not recommend it!
Stayed 4 nights in Nov 2024

4/10 Poor

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Sharil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the delicious food served at Jerk Hut most of all at!
Stayed 5 nights in Nov 2024

6/10 Okay

Kadean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that l was not able to use $120 in resort credit. What was offered made no sense as I could only use it at the gift shop for a tote bag and I would end up paying a difference of $80 plus tax of $30, totalling $110.00 for a bag that’s not more than $30 usually
Stayed 1 night in Nov 2024

8/10 Good

Isha

Liked: Cleanliness
Stayed 3 nights in Nov 2024

4/10 Poor

Eric

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property was large, but room was not maintained properly. AC unit fan made terrible noise which made sleeping impossible. Nothing was done despite numerous complaints
Stayed 3 nights in Nov 2024

6/10 Okay

Trudy Ann

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Rooms were super small and had an awful scent in th bathroom. Bath had stains. Booked an ocean view and all i was seeing was roofs, i couldnt even get a proper picture of the view
Stayed 2 nights in Nov 2024

10/10 Excellent

Patreena

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Nory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over-all the property and the staff made my experience enjoyable.
Stayed 3 nights in Nov 2024

6/10 Okay

Grifford

Travelled with family
Liked: Amenities
Common areas were nice. Food at Pier 8 breakfast, lunch and dinner was good. Jerk Hut dinner was good. Didnt eat at Buccaneer reef. My family gave mixed reviews about it. Bars had Henny when it didnt run out. Overall a good experience the guest rooms can use some updating.
Stayed 1 night in Nov 2024