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Holiday Inn Express Cleveland Northwest, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cleveland Northwest, an IHG Hotel

Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Cleveland Towne Center
    14 min walk
  • Bradley Square Mall
    3 min drive
  • Cleveland State Community College
    3 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    28 min drive

Room options

View all photos for Suite, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

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About the area

Cleveland

When you stay at Holiday Inn Express Cleveland Northwest, an IHG Hotel in Cleveland, you'll be in the business district, within a 5-minute drive of Bradley Square Mall and Cleveland State Community College. .This hotel is 1.2 mi (1.9 km) from Tinsley Park and 4.7 mi (7.6 km) from Lee University.

What's nearby

  • Bradley Square Mall - 3 min drive - 2.1 km
  • Cleveland State Community College - 3 min drive - 2.0 km
  • Tinsley Park - 4 min drive - 1.9 km
  • Lee University - 7 min drive - 7.6 km
  • North Cleveland Church of God - 8 min drive - 8.8 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬11 min walk

About this property

Holiday Inn Express Cleveland Northwest, an IHG Hotel

Hotel with free breakfast, near Cleveland State Community College
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2002 square feet)
  • A meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 61
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Holiday Inn Express Cleveland Northwest, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 452 reviews" "
Rating 8 - Good. 88 out of 452 reviews" "
Rating 6 - Okay. 25 out of 452 reviews" "
Rating 4 - Poor. 9 out of 452 reviews" "
Rating 2 - Terrible. 15 out of 452 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Micheal

Business traveller
Disliked: Cleanliness
I sent a couple employees to work In the area and they stayed in this hotel. Never again!! They found BEDBUGS in their room!! And not just one or two either!! Does housekeeping even check the rooms?!?
Stayed 5 nights in Aug 2024

10/10 Excellent

jennifer

Stayed 1 night in Aug 2024

6/10 Okay

Hipolito

Travelled with family
some door and bath vanity looks old and worn.
Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 1 night stay
What a lovely luttle hotel off the highway. Just perfect for a hreak from driving and a 1 night stay. Breakfast was excellent. Hotel quality exceeded the expectations of a Holiday Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leyna at the front desk was wonderful and very informative.
Stayed 1 night in Jul 2024

2/10 Terrible

Donna

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
Unable to cancel reservation even with a family emergency
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and in good repair. Excellent stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Celia, XENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very clean. Extremely friendly staff. EXCELLENT breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Leyna was awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Preston

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna at the front desk was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful if i needed any thing and they were nice and welcoming.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

LaRel

Stayed 4 nights in Jun 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Cleveland after the Ocoee
Great experience and great hospitality Leyna was always there when we needed anything.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The room was cool & the beds were comfortable. The breakfast was delicious!
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I believe the ladies name was Lenya, the staff at the front desk, she was fantastic! Check in was super easy and quick. Room as great, bed was really comfy. Nice little get away.
Stayed 1 night in May 2024