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Best Western Plus Desoto

2.5 star property

Photo gallery for Best Western Plus Desoto

Exterior
Reception
Indoor pool
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
7904 Craft-Goodman Frontage Rd, Olive Branch, MS, 38654
  • Olive Branch City Park
    ‪11 min walk‬
  • Cherokee Valley Golf Club
    ‪3 min drive‬
  • Methodist Olive Branch Hospital
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Fairfield Inn & Suites by Marriott Memphis Olive Branch

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (896)
The price is NZ$284
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Fairfield Inn & Suites by Marriott Memphis Olive Branch

About the area

Olive Branch

When you stay at Best Western Plus Desoto in Olive Branch, you'll be in the business district, within a 15-minute walk of Olive Branch City Park and Olive Bark. .This hotel is 14.3 mi (23 km) from Graceland and 12.7 mi (20.5 km) from University of Memphis.

What's nearby

  • Olive Branch City Park - 11 min walk
  • Cherokee Valley Golf Club - 3 min drive
  • Methodist Olive Branch Hospital - 6 min drive
  • Snowden Grove Baseball - 9 min drive
  • Snowden Grove Amphitheater - 10 min drive

Getting around

  • Memphis Central Station - 30 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Huey's Olive Branch - ‬6 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk

About this property

Best Western Plus Desoto

Hotel in Olive Branch with free breakfast and a fitness center
Best Western Plus Desoto offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Desoto. A complimentary full breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–10:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Desoto Hotel
Best Western Plus Desoto Olive Branch
Best Western Plus Desoto Hotel Olive Branch

Best Western Plus Desoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 346 out of 575 reviews
Rating 8 - Good. 113 out of 575 reviews
Rating 6 - Okay. 36 out of 575 reviews
Rating 4 - Poor. 30 out of 575 reviews
Rating 2 - Terrible. 50 out of 575 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
So great
Stayed 1 night in Nov 2024

10/10 Excellent

dierdre, Olive Branch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect at this location for my 3 day stay, except the waffle machine was not working or the juice machine.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Nov 2024

4/10 Poor

Todd Kenelm, Rocklin

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I've been traveling a lot for business this year and this is the worst place I've stayed. The hotel is fairly new, looks fine from the outside, the location is okay and the area is safe. But it is kind of sad, the place is quickly falling into disrepair. There are water leaks from the ceiling into the first floor hallway and fitness center that the property doesn't seem to be to bothered to fix. Pieces of the ceiling fell onto the fitness equipment that over the course of three days no one attempted to clean up. All the staff managed to do for the hallway leak above the ice machine was to put a wet floor sign out. There was never an attempt to mop it up. This caused a musty odor that was present in the hallway and our room. The coffee maker in the lobby never seemed to work and when the staff was asked or informed about it, they would just shrug. They once put out a bag of hot chocolate by the machine that sat there opened and partially spilled for an entire day. The breakfast options were very limited. I guess the usual clientel has low standards and accepts this. Most troubling was the level of malaise shown by they staff. I found the night clerk sleeping while sitting upright on the sofa. We needed to check out at 5:30am to catch an early morning flight and had to wake up the clerk to check out. She did not seem to be pleased. It's her job!
Stayed 3 nights in Nov 2024

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities
We spent five nights in this property. It was one of the loudest hotels we’ve ever stayed in with lots of hall noise and noise from other rooms. Although they had brewed coffee, they had a coffee machine that worked one out of five days that we were there. It was not functioning because it needed to be cleaned, and apparently nobody could clean it. There was not juice for breakfast because they were waiting on an order for three of the five days that we stayed there. Our room was never cleaned. In all fairness, we had our do not disturb sign up for one day and for a couple hours one morning. We got clean towels on the third day and our trash emptied on the third day. There was a hole in our sheets that was never addressed. The bathroom was not cleaned the entire time we were there. Our carpet was tacky and I would not walk barefoot on it. At this price point, we had higher expectations. We also relied on the reviews of this property to make a decision about where to stay. Those reviews seem a little inflated at this point. Some of these problems I can see occurring for a one or two nights stay, but for a five nights stay it was ridiculous. We also had a need to use the business center and print some materials. We picked a hotel that had business centers available so we would have access to this kind of equipment. None of the hotel staff knew how to use the printer and there were no directions and no visible way to print from our computer to their printer. Disappointing.
Stayed 5 nights in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and comfortable will be returning.
Stayed 1 night in Nov 2024

6/10 Okay

Brittany

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Brittany

Liked: Property conditions & facilities
It's wasn't no face towels
Stayed 1 night in Nov 2024

4/10 Poor

Lenard

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lynese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed it
Everything was great the WiFi just didn’t work and the walls were paper thin!!
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Oct 2024

8/10 Good

Cassandra

Travelled with family
The room was nice & spacious.It would have been nice to have extra blankets for the bed because the comforter/duvet was very thin. They also had a good breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Claire

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and safe, breakfast is good as well
Stayed 2 nights in Oct 2024

2/10 Terrible

Kiara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The floors in my room were filthy. My towels had hair on them and when I returned the towels back to the front desk I was told they didn’t have anymore clean towels until the next morning when housekeeping returned. I was offered pool towels!!!!!! Also be aware that hotel indicate they offer early check-in but I was told at 1PM when I got there I couldn’t, even though they had available rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Carpets were filthy wear shoes!!
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been great through the times I've stayed there - that is a number of times. This time we could not ask for our freezer packs to be stored overnight in the hotel's freezer - theft was the reason given. Too bad. It's good to know going in. The breakfast was markedly declined in quality but still ok. There was no hot water for tea not hot coffee - both being tepid - with no microwave available to further heat the items.Overall, ok, but I'll search for another place next time. BTW, the staff was kind and accommodating.
Stayed 1 night in Oct 2024

2/10 Terrible

Amie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This was one of the worst stays in a hotel in 30 years! Got into the room (booked for 4) very late. Only one towel in the room. Asked for more the next morning at 8am and was told they didn’t have any and would have to wash our towels first. Asked then to clean the room 2 days in a row; never did. Had to go to front desk for toilet paper since they didn’t clean or stock. After complaining about asking for our room to be cleaned twice, not having adequate towels, no toilet paper and finding 2 dead roaches in our room, I was told they were busy yesterday. Finally the last of our 4 day stay, our room was clean. Still not a towel for each of us, and they only did one of the two beds!!! Who does that !? This place! One of the dead roaches was still there upon checkout. Wonder if they’ll ever find it!?!?
Stayed 4 nights in Oct 2024

6/10 Okay

Allison

Business traveller, Travelled with group
Liked: Cleanliness
Weird experience checking in. The property was locked, which I understand because it was a late night check-in, but nobody was answering the phone at the front desk. We could see in and that there was nobody near the front desk. We spotted someone sleeping on a couch in the lobby. After pounding one the window, the employee woke up and let us in. She was nice, but I’ve never seen someone sleeping while on the job like that. Breakfast was fine and the room was clean. Their policy on fresh towels is odd. If you want new ones, you have to bring your dirty ones to the front desk to exchange them.
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Sterling

Stayed 1 night in Sep 2024

4/10 Poor

Leonard

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
All good except room carpeting very dirty...needs regular shampooing
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024