Holiday Inn Express & Suites Lacey – Olympia by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Lacey – Olympia by IHG

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Free daily buffet breakfast
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
4460 3rd Ave SE, Lacey, WA, 98503
  • Saint Martin’s University
    ‪6 min walk‬
  • Providence St. Peter Hospital
    ‪4 min drive‬
  • Washington State Capitol
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed with Sofa bed (Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lacey

With a stay at Holiday Inn Express & Suites Lacey – Olympia by IHG in Lacey, you'll be within a 5-minute drive of Saint Martin’s University and Regal Martin Village. .This hotel is 12.6 mi (20.2 km) from Joint Base Lewis-McChord and 1.8 mi (2.8 km) from Providence St. Peter Hospital.

What's nearby

  • Saint Martin’s University - 6 min walk - 0.5 km
  • Providence St. Peter Hospital - 4 min drive - 2.9 km
  • Regional Athletic Complex - 7 min drive - 7.7 km
  • Hands On Children's Museum - 7 min drive - 7.6 km
  • Washington State Capitol - 7 min drive - 7.3 km

Getting around

  • Olympia-Lacey Station - 15 min drive
  • Seattle-Tacoma International Airport (SEA) - 61 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Applebee's Grill + Bar - ‬10 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Holiday Inn Express & Suites Lacey – Olympia by IHG

Hotel in Lacey with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Lacey – Olympia by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Lacey? This hotel has 750 square feet (70 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lacey
Holiday Inn Express Lacey
Holiday Inn Express Hotel And Suites Lacey
Holiday Inn Lacey
Lacey Holiday Inn
Lacey Holiday Inn
Holiday Inn Lacey
Holiday Inn Express Hotel Suites Lacey

Holiday Inn Express & Suites Lacey – Olympia by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yoonhwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

Destiny

Disliked: Cleanliness, property conditions & facilities
Stained pillow and torn bedding. Not in a hurry to stay here again.
Stayed 1 night in Jan 2025

4/10 Poor

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Need a better night front desk worker

On the day of my check in they charged me for one night in the morning, when I got to the hotel they ran my card again for two nights and a deposit. I explained the worker at the front desk that they already charged me for one night and I showed her on my phone. She did not care. Ran my card for the two nights plus the deposit. She was unfriendly, lacked customer service skills, and was genuinely unwilling to lesson and/or help with the problem. She just ran my card anyway. When I went down the next day to try to help the other morning front desk person I spoke with tried to help. When I spoke again to the first lady from Friday night, she was once again not interested at all in what I had to say and was even more rude the second time. Then she yelled at kids in the pool that same afternoon when they were just swimming and having fun. She needs to be addressed and have better customer service skills.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. It's on the south side of the I5 (the pubs and restaurants being a fifteen minute walk to the north side of the I5), so it's in a very quiet neighborhood. Immediate neighborhood includes City Hall and healthcare facilities. Hotel is spotless, staff are great. Room was a bit dated, but I think we got one that will be renovated soon (there were some carpet patches that are starting to lift in the middle of the room, the ceramic in the tub had some ornamental damage, etc), but it was clean and presentable and quiet. If you're not fancy folks and you're just looking for a clean, quiet room in a clean, quiet neighborhood, this is your place to stay in the capitol area.
Stayed 2 nights in Jan 2025

6/10 Okay

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable

My husband had to clear the sink which was not draining at all. Maintenance did not arrive in time. 3 times key access did not work when arriving to room. Comfortable, clean room
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Lori, Woodland

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was very friendly, but my TV didn’t work and my heater woke me at 4am making an incredibly loud noise, and I was just told maintenance would be in at 9:30.
Stayed 1 night in Jan 2025

10/10 Excellent

Marissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here two years ago and loved it. Really like the pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Julie, Arlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the area on family business. My room was as quiet as could be, considering it’s right next to I-5. A problem with the room heater wad attended to immediately, and staff inquired about it the next day to ensure all was well. The breakfast was great! I found it odd the entrance was at the rear of the building from the street, and that the front desk staff discouraged me from walking to any restaurant after dark. It seemed like a fine neighborhood, but what do I know?
Stayed 3 nights in Jan 2025

8/10 Good

Bonnianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Darlene

Stayed 1 night in Jan 2025

2/10 Terrible

Darlene

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I stayed at this property 3 times. Two consecutive nights the pool didn’t work and was the main reason I booked this property. The third time I stayed a week later my son and I checked into the hotel room and I went to go shower and there was hair in the shower
Stayed 1 night in Jan 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the thermostat had a hard time keeping the heat up to comfort levels. Then was too hot if I raised it up more. Was just hard to get the perfect mix but that is all. The room was just what I required.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best rooms we've recently stayed in. Everything was exceptional. You can't go wrong staying here. It's location was easy to find. Check in and check out was a breeze, bed and pillows were super comfy & breakfast was better than most. Keep up the good work, Holiday Inn! 5 Stars!
Stayed 1 night in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Aleah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Stayed 1 night in Jan 2025

10/10 Excellent

Sandi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could tell the place has been here a while but was comfy quiet and the breakfast and coffee was awesome. Only thing I didn't like was the smell of the towels.
Stayed 1 night in Jan 2025

8/10 Good

Melanie

Great breakfast. Decent fitness room.
Stayed 1 night in Jan 2025

4/10 Poor

Adrian, Port Moody

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The old windows, which offer no would insulation, are facing the highway. Very noise room!
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and felt welcomed and it was clean and presentable. Breakfast had good options too.
Stayed 1 night in Jan 2025