Sinclairs Retreat Ooty

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sinclairs Retreat Ooty

Garden
Lobby
Deluxe Room
Children's play area - indoor
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Gorishola Road, Ootacamund, Tamil Nadu, 643 001
  • Nilgiri Hills
    1 min walk
  • Muniswarar Temple
    7 min drive
  • Ooty Rose Garden
    7 min drive

Room options

Superior Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Room, 1 Double Bed

  • 21 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite

  • 47 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Ooty

Located in Ootacamund, Sinclairs Retreat Ooty is in the historical district, a 1-minute drive from Nilgiri Hills and 6 minutes from Union Church. .This family-friendly hotel is 2.4 mi (3.9 km) from Government Botanical Gardens and 2.7 mi (4.3 km) from Diyanamyam Mutt.

What's nearby

  • Government Botanical Gardens - 6 min drive - 4.0 km
  • St. Stephen's Church - 6 min drive - 4.9 km
  • Ooty Rose Garden - 7 min drive - 5.4 km
  • Ooty Lake - 8 min drive - 6.1 km
  • Doddabetta Peak - 9 min drive - 5.2 km

Getting around

  • Kateri Station - 33 min drive

Restaurants

  • ‪The Planters Paradise - ‬6 min drive
  • ‪High Hill Tea Shop - ‬15 min walk
  • ‪Fortune Resort Sullivan Court - ‬7 min drive
  • ‪Four Quarters Lounge - ‬6 min drive
  • ‪Mani Tea Stall - ‬8 min drive

About this property

Sinclairs Retreat Ooty

Family-friendly hotel with free breakfast and a fitness center
Sinclairs Retreat Ooty offers 81 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features concierge services, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, luggage storage, and a library. Planning an event in Ootacamund? This hotel has 4004 square feet (372 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Sinclairs Retreat Ooty has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Free children's club
  • Free cots/infant beds
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (4004 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1800.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: INR 1800.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ooty Sinclairs
Sinclairs Ooty
Sinclairs Retreat Hotel
Sinclairs Retreat Hotel Ooty
Sinclairs Retreat Ooty
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat
Sinclairs Retreat Ooty India/Ooty (Udhagamandalam)
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat Ooty Ootacamund
Sinclairs Retreat Ooty Hotel Ootacamund

Sinclairs Retreat Ooty Reviews

Reviews

6.4
Rating 10 - Excellent. 14 out of 75 reviews" "
Rating 8 - Good. 22 out of 75 reviews" "
Rating 6 - Okay. 12 out of 75 reviews" "
Rating 4 - Poor. 14 out of 75 reviews" "
Rating 2 - Terrible. 13 out of 75 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pranali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Vandana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Stayed 4 nights in Jan 2024

8/10 Good

Ivan

Stayed 3 nights in Jan 2023

2/10 Terrible

Rajesh

Travelled with family and small children
Liked: Cleanliness
I wanted to tell the cons. first 1.) Property is away from ooty town. You need ken vehicle 2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced 3.) The road to this hotel from ootty is in pathetic condition 4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside

2/10 Terrible

Arasu

Stayed 2 nights in May 2022

4/10 Poor

Laxman Dilip

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Stayed 4 nights in Apr 2022

10/10 Excellent

SUNIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and luxurious interiors
Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
View from our room at sinclair
Stayed 3 nights in Apr 2022

6/10 Okay

DAYANAND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place not as stated
Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
Stayed 1 night in Mar 2020

2/10 Terrible

Mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience
Not worth the money
Stayed 2 nights in Dec 2019

6/10 Okay

Jag, Canada

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet. the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see. so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Stayed 2 nights in Aug 2019

10/10 Excellent

Suyog

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful Hotel at Beautiful place
The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good,staff specially Front Office,House keeping Bharat are really good
Stayed 3 nights in Jun 2019

2/10 Terrible

MILIND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sinclair's --- The Wort Ever Hotel in Ooty
The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
Stayed 2 nights in May 2019

8/10 Good

NT

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
Stayed 2 nights in May 2019

8/10 Good

Naresh

Liked: Cleanliness, staff & service
Disliked: Room comfort
Visit at Sinclairs Retreat.
Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel. Elevation and the gardens in the resort were wonderful.
Stayed 2 nights in May 2019

8/10 Good

siddharta

Liked: Staff & service, property conditions & facilities, room comfort
It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
Stayed 4 nights in Apr 2019

6/10 Okay

SANJAY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Breathtaking location
Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All service are good and satisfied with service. Good property
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast. It was a 2 star property at the rate of 4 star. Really a first time bad experience through Expedia.
Stayed 1 night in Jan 2019

2/10 Terrible

krishna

Disliked: Cleanliness, property conditions & facilities, room comfort
Pathetic hotel except the scenery outside.
This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
Stayed 2 nights in Jan 2019

10/10 Excellent

Harsh Vardhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing
Stayed 2 nights in Dec 2018

10/10 Excellent

ADNAN, BANGLADESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are extra ordinary. Hotel location is great.
Stayed 1 night in Aug 2018

10/10 Excellent

adnan, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are good. This is one of the best property in ooty
Stayed 1 night in Aug 2018