See all properties
Save

Best Western Plus Universal Inn

2.5 star property

Photo gallery for Best Western Plus Universal Inn

Exterior
Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Reception
Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
5618 Vineland Rd, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪11 min walk‬
  • Orlando International Premium Outlets
    ‪18 min walk‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Pool

La Quinta Inn & Suites by Wyndham Orlando Universal area

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (2042)
The price is NZ$225
for 1 room
includes taxes & fees
9 Mar - 10 Mar
La Quinta Inn & Suites by Wyndham Orlando Universal area

About the area

Orlando

With a stay at Best Western Plus Universal Inn in Orlando (Florida Center), you'll be within a 5-minute drive of Universal Orlando Resort and Orlando International Premium Outlets. .This hotel is 1.1 mi (1.8 km) from Universal Studios Florida and 1.3 mi (2 km) from The Wizarding World of Harry Potter™.

What's nearby

  • Universal Orlando Resort - 11 min walk
  • Orlando International Premium Outlets - 18 min walk
  • Universal CityWalk - 3 min drive
  • The Wizarding World of Harry Potter™ - 3 min drive
  • Universal Studios Florida - 3 min drive

Getting around

  • Church Street Station - 14 min drive
  • Orlando Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Miller's Ale House - Orlando Kirkman - ‬1 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Five Guys - ‬4 min drive

About this property

Best Western Plus Universal Inn

Hotel with free breakfast, near Universal Orlando Resort
Best Western Plus Universal Inn offers 70 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 97
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.65 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1004 reviews
Rating 8 - Good. 301 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The elevator did not work for 2 days. I struggled taking my baggages to the 2nd floor.
Stayed 2 nights in Nov 2024

6/10 Okay

Marlene

Stayed 7 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service, room comfort
Worst experience of our lives.
When we arrived at the hotel we realized that the parking lot was being used for a music festival. There was no parking available anywhere. Upon checking in I asked if we could leave our car by the front door and was told only for a little while. After realizing that the problem was only getting worse as people continued to pour onto the property, we decided to leave. We were told that we would not be refunded for the stay because the parking situation was out of the hotels control. We will never stay at a best western again. This business cares nothing about customer service. There is no way a person can stay at a hotel where there is no place to park their car. If they are going to use their parking lot for local events, they need to close the hotel in order to do so
Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Several places to eat very close.
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Stayed 1 night in Jul 2024

6/10 Okay

Ken

Stayed 1 night in Nov 2024

8/10 Good

Sandra, Lakeside

Travelled with partner
Everything was great except for the tiny red ants? That were crawling over the night stands and dresser
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robin, Jonesboro

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent the staff was nice and courteous and the breakfast is prepared with someone's love and patience when I went to get a bite, I was impressed with the attention and purpose
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Travelled with group
Liked: Room comfort
Not the “Best” Best Western
Room looked dirty and had an awful smell, like urine covered up with chemical cleaners. I’ve stayed at best western plus many times, this is one I wouldn’t stay at again. The breakfast, and the distance to universal was the only real upside.
Stayed 1 night in Oct 2024

10/10 Excellent

Yosbel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest for families
Stayed 1 night in Oct 2024

2/10 Terrible

Buck Benzson

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

aramis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
It was really worry and clean. My only issue was finding parking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ernesto

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
What can you expect from a Best Western in Orlando
Ok for a night.
Stayed 1 night in Oct 2024

2/10 Terrible

Purnima

Stayed 1 night in Sep 2024

2/10 Terrible

Tamera

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had issues in our room of a moldy shower head. We complained several times and it was fixed the day before check out. The room itself smelled of mold. The manager never came out to talk to us ridiculous
Stayed 3 nights in Oct 2024

6/10 Okay

mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Was okay. Great location but I do realize that the area was hit by a hurricane a couple days before. so over looking the dirty areas. Food was mediocre cold eggs and dried up sausage links. Shuttle only went once to universal and only one return trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Owen, Pointe-claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!
Stayed 1 night in Oct 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled horrible like mold and mildew definitely from the carpet and AC. The bathroom door got stuck and my son couldn't get out. AC wasn't cold enough. Toilet was dirty and had a pubic hair on the seat. TV was buffering no clear picture. Phone in room wasn't working. The front desk was no help at all. The man working at the front desk said he wanted to cancel our reservation but we were like and then where do we go at 7 pm. We asked to move rooms and he said no. I said can you check before you say no. Then he said were sold out. He was not willing to help in anyway. He then said there's no housekeeping either so basically we had to clean it ourselves. I had to get clorox wipes to wipe down the entire room and purchased deodorizer for the horrible smell. WOULD NEVER STAY HERE AGAIN, ONE NIGHT WAS BAD ENOUGH!
Stayed 1 night in Oct 2024

6/10 Okay

ashley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
it was a great stay! just stayed for a weekend trip for halloween horror nights! only sad thing is there were ants!! other than that it was a good hotel + room!
Stayed 2 nights in Oct 2024

2/10 Terrible

Kandace

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024