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Castle Hotel, Autograph Collection

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Hotel, Autograph Collection

Banquet hall
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Room, 2 Queen Beds, Tower
Lobby lounge
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
8602 Universal Boulevard, Orlando, FL, 32819
  • ICON Park
    5 min walk
  • SEA LIFE Orlando Aquarium
    7 min walk
  • Madame Tussauds
    7 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 28.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 28.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Tower

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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Pool
Hot tub
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Free WiFi
4.5 out of 5, Wonderful, (478)
The price is NZ$248
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About the area

Orlando

When you stay at Castle Hotel, Autograph Collection in Orlando, you'll be connected to a shopping center, within a 10-minute walk of The Wheel at ICON Park™ and Pointe Orlando. .This hotel is 1.2 mi (1.9 km) from Orange County Convention Center and 2.4 mi (3.9 km) from Universal Orlando Resort.

What's nearby

  • SEA LIFE Orlando Aquarium - 7 min walk
  • The Wheel at ICON Park™ - 7 min walk
  • Pointe Orlando - 10 min walk
  • Orange County Convention Center - 3 min drive
  • Universal Orlando Resort - 4 min drive

Getting around

  • Winter Park Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 19 min drive

Restaurants

  • ‪Dave & Buster's - ‬9 min walk
  • ‪Bahama Breeze - ‬7 min walk
  • ‪Orlando StarFlyer - ‬10 min walk
  • ‪Yard House - ‬7 min walk
  • ‪Tin Roof - ‬8 min walk

About this property

Castle Hotel, Autograph Collection

Pet-friendly hotel with a 24-hour fitness center connected to a shopping center in Orlando
Castle Hotel, Autograph Collection offers 213 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 213 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy American cuisine at The Guild, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Orlando? This hotel has 9203 square feet (855 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Guild - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 27 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20.98 for adults and USD 12.98 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Guild

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (9203 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.98 for adults and USD 12.98 for children
  • Uncovered self parking fee: USD 27 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandi

Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
It’s totally fine. Nothing special. Great location close to everything so that’s the best part. Clean. Basic.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for icon
Stayed 1 night in Sep 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our weekend getaway. Everything was perfect except one thing. It said online that the breakfast was $15 but when we went down it was actually $20 not 15. Instead of paying $20 each for a small breakfast buffet we went out for breakfast instead. Aside from that hiccup it was a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. It was very clean. The rooms are a great size and beautifully decorated. I loved the rainfall shower head in the bathroom. There was a beautiful couch and adorable pink ottoman which was great , plenty of places to sit and place things like luggage down without putting anything on the bed. The bed was very comfortable and we slept great. Staff was friendly. Down the street from universal which is what we needed. Will be retuning to this hotel. Almost forgot, price was also great and affordable, especially considering the quality of the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Neil

Stayed 11 nights in Aug 2024

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent and the staff, but just don't like paying for tge parking, it dont make sense to pay 25 a night for parking
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible.. family emergency and they wouldn't refund. NEVER again.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Setareh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Efrain

Great
Stayed 9 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe, very nice!
Stayed 4 nights in Aug 2024

4/10 Poor

Chantel

Disliked: Staff & service
Customer service needs work
Stayed 2 nights in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place
Stayed 6 nights in Jul 2024

2/10 Terrible

Rosemarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 2 nights in Aug 2024

8/10 Good

Simoun

Stayed 1 night in Jul 2024

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the money.
Stayed 5 nights in Jul 2024

8/10 Good

Christopher, Poole

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Housekeeper removed items from room.
We stayed for 3 days. On the last day we left our room at 8am to bring some of our bags down to the car but still left a few items in the room. Within that 10 minutes of going downstairs to the car and then back to our room, housekeeping came to our room and removed our phones, purse(including passports), and wallets down to the main office but left other items like books and some clothes. After coming back to our room and finding that our stuff was missing we went to the front desk to ask if anyone accessed our room. The front desk was adamant that noone entered or had access to our room within that time and repeatedly told us that housekeeping was not allowed to enter prior to 11am. As soon as I mentioned my passports were in the bag that went missing the lady at the front desk went into the back office and magically found all of our stuff. From telling us that no one having access or entering our within that 10 Minutes to somehow having all my missing belongings in their office. They tried to apologize claiming housekeeping thought we had left the hotel room for good but there was no reason for housekeeping to decide upon herself that we had left for good. Upon seeing our stuff inside the room the door should have been closed immediately. It was a horrible feeling to come back to your room finding your most important belongings gone just hours before a flight. It only makes me wonder how often they enter rooms while people are out.
Stayed 2 nights in Jul 2024